A sump pump is an essential device that safeguards your home from potential water damage. Installed in the lowest part of your basement or crawlspace, it primarily pumps out excess water that collects due to heavy rain, groundwater seepage, or flooding. Without a working sump pump, water accumulation can lead to structural damage, mold growth, and costly repairs, posing significant risks to your home and health.

Sump pumps automatically activate when water in the sump pit reaches a certain level, expelling it safely away from your home’s foundation. They are especially critical for homes with heavy rainfall or poor drainage, like Columbia, MO.

Whether you need a new sump pump installed or your current one repaired or just want advice on whether your system is adequate, MasterTech Plumbing, Heating, and Cooling is here to assist. With over 30 years of trusted service in Columbia, MO, and nearby areas like Ashland, Boonville, and Centralia, our experienced technicians have the skills and expertise to ensure your home stays dry and secure, no matter the weather. We also provide a full range of Plumbing and HVAC services in Columbia, MO, to keep your entire home running smoothly and efficiently.

Sub Pump

Sub Pump or Sump Pump? Understanding the Difference and Why It Matters

You might have heard the term “sub pump” used, but the correct name is sump pump. Despite the mix-up, both terms refer to the same critical device designed to protect your home from water damage. A sump pump is installed in a sump pit, usually located in the lowest area of your basement or crawlspace, where it works to remove excess water caused by rain, flooding, or poor drainage. For homes prone to poor drainage, regular Drain Cleaning can also help prevent water from pooling around your foundation.

Understanding how your sump pump operates and knowing when it needs maintenance or replacement is essential for avoiding basement flooding, foundation damage, and mold growth. Regular maintenance, such as clearing debris from the pump and testing its functionality, can extend its lifespan and save you from costly repairs.

Whether you call it a “sub pump” or “sump pump,” ensuring it functions properly is vital for your home’s safety. We provide expert guidance, repairs, and installation services so you can enjoy peace of mind during Missouri’s wettest seasons.

What is a Sump Pump

Common Sump Pump Problems in Columbia, MO

While sump pumps are a reliable safeguard against water damage, they can experience problems compromising their effectiveness. Here are some common issues faced by homeowners in Columbia, MO, and how to address them:

  • Power Failures
    Sump pumps depend on electricity to function, making them vulnerable during power outages. This is a significant concern during storms when flooding is most likely. Installing a battery backup system ensures your pump works even when the power is out.
  • Clogged Discharge Lines
    Dirt, debris, or freezing temperatures can block the discharge lines, preventing water from being expelled. Regular inspections and proper insulation of discharge pipes can help maintain uninterrupted water flow.
  • Float Switch Failure
    The float switch activates the pump when water levels rise, but it can get stuck or damaged. When this happens, the pump might fail to turn on or keep running unnecessarily. Routine maintenance can detect and resolve this issue before it leads to flooding.
  • Pump Burnout
    Overuse, age, or improper sizing can lead to motor burnout. A pump that’s too small for your home’s needs or running continuously without rest is more likely to fail. Replacing an aging or undersized pump with a suitable model can prevent this costly issue.

We specialize in diagnosing and repairing these common sump pump problems. Beyond repairs, we also offer preventative maintenance services to ensure your pump is always prepared to handle heavy rains and flooding. Our expertise lets you protect your home and enjoy peace of mind year-round.

Benefits of Professional Sump Pump Services

Hiring professionals for your sump pump needs offers numerous advantages that can save you time, money, and stress. Here’s why professional services are a worthwhile investment:

Correct Installation
Proper installation is essential for a sump pump to work efficiently. Professional technicians ensure the pump is placed in the optimal location and set up correctly, reducing the risk of water pooling or malfunctioning. This level of precision helps protect your home from unnecessary flooding or structural damage.
Increased Longevity
Routine maintenance performed by professionals extends the lifespan of your sump pump. Regular inspections help identify and fix minor issues before they escalate, ensuring your system remains in top working condition for years.
Peace of Mind
A professionally installed and maintained sump pump performs well, especially during heavy rainfall or flooding. Knowing your home is protected allows you to focus on what matters most without the stress of water damage. Plus, with our 24/7 Emergency Plumbing services, you can count on us to respond quickly if your sump pump ever encounters an urgent issue.

We combine expertise with reliability to provide unmatched sump pump services in Columbia, MO. With our proven track record and 24/7 emergency support, you can trust us to keep your sump pump functioning flawlessly when needed. Don’t leave your home’s safety to chance; choose professional care from us!

How Does a Sump Pump Work?

Understanding how a sump pump works can help you appreciate its role in protecting your home from water damage. Here’s a quick breakdown of the process:

  1. Water Collection in the Sump Pit
    Water naturally flows into the sump pit, the lowest point in your basement or crawlspace, during heavy rain, groundwater seepage, or flooding.
  2. Automatic Activation
    The sump pump is triggered when the pit water level rises to a pre-set threshold. Most pumps have a float switch that detects the water level and activates the motor.
  3. Water Discharge
    The pump rapidly expels water through a discharge pipe, directing it away from your foundation to a safe drainage area. This prevents pooling around your home and reduces the risk of structural damage.

By promptly removing excess water, sump pumps not only keep your basement dry but also prevent the growth of mold and mildew, which thrive in damp conditions. Regular maintenance ensures your sump pump functions efficiently, offering you peace of mind during heavy rains or flooding.

Trust us to keep your home safe and dry for expert sump pump installation, maintenance, or repair.

When Should You Call for Sump Pump Help?

Your sump pump plays a critical role in keeping your home dry, but it’s essential to recognize the signs of potential issues before they become costly problems. Here are some key indicators that it’s time to call for professional assistance:

  • Persistent Basement Dampness or Minor Flooding
    If your basement feels unusually damp, or you notice small puddles forming after heavy rain, it may signal that your sump pump isn’t effectively removing water. Addressing this early can prevent more enormous water damage.
  • Odd Noises from the Pump
    Grinding, rattling, or unusual humming sounds often indicate mechanical problems, such as a damaged motor or impeller. Strange noises should be inspected immediately to avoid pump failure.
  • Frequent Cycling or Failure to Start
    A sump pump that cycles on and off too frequently or fails to activate when needed could indicate issues with the float switch, wiring, or a clogged discharge line. These problems reduce efficiency and increase the risk of flooding.

Don’t wait for a minor issue to escalate into an emergency. Contact our certified technicians today for fast, reliable sump pump repairs and maintenance. We ensure your system operates at peak performance when it matters most.

Additional Plumbing Services from MasterTech

At MasterTech Plumbing, Heating, and Cooling, we go beyond sump pump services to offer a comprehensive range of plumbing solutions to keep your home running smoothly. Whether you’re tackling a minor repair or a major project, our team is here to help. Here are a few of the services we provide:

Garbage Disposal Installation
Upgrade your kitchen’s efficiency with a professionally installed garbage disposal. Our Garbage Disposal Installation services ensure proper setup and functionality for seamless operation, giving you a convenient and reliable solution for managing food waste.
Leak Detection
Undetected leaks can lead to significant water damage and high utility bills. Our advanced leak detection services help locate and repair leaks quickly and accurately.
Outside Water Faucets
Do you need a new outdoor faucet or repairs on an existing one? Our expert services for Outside Water Faucets cover everything from frost-proof faucets to hose bib replacements, ensuring reliable water access for all your outdoor tasks.
Slab Leak Repairs
If not addressed promptly, slab leaks can compromise your home’s foundation. Our experienced plumbers specialize in diagnosing and repairing slab leaks to protect your property.

We are your trusted partner for plumbing services in Columbia, MO. Contact us today to learn more about how we can help with all your plumbing needs!

Why Choose MasterTech for Your Sump Pump Needs in Columbia, MO?

When protecting your home from water damage, choosing a trusted provider for your sump pump needs is essential. Here’s why homeowners in Columbia, MO, and surrounding areas rely on MasterTech Plumbing, Heating, and Cooling:

Expertise
As a family-owned and operated business since 1990, we bring decades of experience and a deep commitment to serving our community. Our highly trained technicians stay updated on the latest sump pump technologies and techniques.
Availability
Water issues don’t wait for business hours, and neither do we. With 24/7/365 availability, including emergency services, we’re always ready to assist, no matter when you need help.
Quality Assurance
Your home’s safety is our top priority. We are fully licensed, bonded, and insured, giving you peace of mind knowing that your sump pump installation, maintenance, or repair is in the hands of qualified professionals.
Customer-Focused Service
We believe in transparency and exceptional care. That’s why we provide upfront pricing with no hidden fees and treat every customer like a family. Your satisfaction is our goal.

Choose us for reliable, expert sump pump services tailored to your needs. With our proven track record and unwavering dedication to quality, we’re the team you can count on in Columbia, MO.

Invest in the protection of your basement. Contact MasterTech Plumbing, Heating and Cooling today for your sump pump assessment and keep your basement dry.

Frequently Asked Questions (FAQs)

What is a sump pump, and why do I need one?

A sump pump is designed to prevent water damage by removing excess water from basements or crawlspaces. It’s especially vital for homes in flood-prone areas like Columbia, MO, where heavy rains can lead to water accumulation and potential structural damage. By keeping your home dry, a sump pump protects your property and prevents mold growth.

How often should I replace my sump pump?

The average sump pump has a lifespan of 7-10 years, depending on the level of use and maintenance. Routine inspections and upkeep can help extend its life, ensuring reliable performance during heavy rainfall or flooding.

Can I install a sump pump myself?

While DIY installation is possible, hiring a professional ensures correct placement and optimal efficiency. Professionals also provide proper calibration, ensuring your sump pump activates when needed and performs reliably. Additionally, professional installation typically includes warranty protection for added peace of mind.

Do I need a backup sump pump?

Yes, having a backup system is highly recommended. Backup sump pumps provide extra security during power outages or when your primary pump fails. Battery-powered backup systems are beneficial in areas prone to storms and heavy rain.

How can I prevent sump pump clogs?

Clogs are often caused by debris or dirt entering the pump or discharge lines. To prevent this, schedule regular maintenance to clear any buildup and check for blockages. Properly installed discharge lines with protective covers or filters help keep debris out and ensure smooth operation.

Jordan Powell
Jordan Powell
1747847939
MasterTech got out to my home to diagnose a problem very quickly. The technician was very knowledgeable and honest and gave me suggestions on how to solve my plumbing problem, as well as offer solutions for preventative maintenance I had questions about.
Mary Creach
Mary Creach
1747842028
Logan was very professional and caring about my situation. He gave me good information to help me decide next steps.
Lee Dalton
Lee Dalton
1747761928
Ligan explained all scenarios for us and was very competent and friendly.
TJ Stansbeary
TJ Stansbeary
1747679474
Outstanding in every detail! Explained the situations and options to make things better! Ended up adding additional work that we were planning to do but decided to bundle everything and get it done!!
Rob Monsees
Rob Monsees
1747674830
Logan was great.Fellow small town guy like me.
Emily Sayre
Emily Sayre
1747674351
Ryan was great! He got to my home within a couple hours after I called MasterTech and fixed the issue (tree roots growing into pipe). He is also very dog friendly and gave my dog lots of pets 🙂
Rachel Harper
Rachel Harper
1747670265
Logan was great!
Gary Brown
Gary Brown
1747664799
Gary Buck did a great job fixing my leaks. Major headach relief. He was very professional. And made sure we were satisfied. I would recommend MasterTech anytime.
Carol Bedigie
Carol Bedigie
1747341188
Great work great employee you should hang on to him.Thank you for your service.Andy Hoover is the bestI will always call you in the future.5 stars
Jeromy Hafford
Jeromy Hafford
1747331046
Gary was fast, friendly, and super knowledgeable. I won’t be using anyone else for my plumbing 🪠 needs. Thanks, Gary!
Amanda Bradley
Amanda Bradley
1747327975
The Staff were friendly and they got the work done efficiently. Great all around.
Megan
Megan
1747309744
Adam Buck is amazing! He came over hours after our sewer line backed up into the basement and cleared the line out. We are so grateful for Master Tech!
Karen Huggans
Karen Huggans
1747254979
Thank you, Macenzie for all your work. It was a great job.Had a great experience...nice employee, experienced and very professional. Glad I used Master Tech. Thank you.
Bob Notnow
Bob Notnow
1747241029
The tech arrived on time and as announced. She was very friendly, professional and knowledgeable. She performed the work in a highly efficient & effective manner to fix my problem. I was very impressed by her skill & speed & friendly yet professional approach & demeanor. I would recommend this company to others without reservation.
Maureen Miller
Maureen Miller
1747240907
Answer questions about what I needed to know.
Anna Perona
Anna Perona
1747234987
Logan was prompt, friendly and knowledgeable! He took the time to explain and was very thorough in his work. What more can you ask for in a technician?
Madeline Ortego
Madeline Ortego
1747184693
Excellent customer service! Had a main line leak and was able to get serviced same day; Logan and Max were both prompt, professional and explained everything thoroughly with the repairs and updated equipment. Overall felt very taken care of and a huge weight off our shoulders from their help!!
Jesse Reece
Jesse Reece
1747171428
Friendly, efficient, and competent service. Reasonable pricing. I would recommend!
Josh Calhoun
Josh Calhoun
1747167771
Tyler E[2] was awesome and informative throughout the process.
Travis Luther
Travis Luther
1747156861
First time customer. My call was for standard HVAC maintenance for the season plus a minor fix from a previous company. The Tech was professional and did excellent work.
Carol Thompson
Carol Thompson
1747148339
He was so sweet. I have an escape artist dog. He made sure that little Houdini stayed away from doors as he came and went
Joyce Klein
Joyce Klein
1747077990
T2 (Tyler E) did an awesome job with our annual HVAC system maintenance!
Jessica Gohring
Jessica Gohring
1747062676
Logan was great, very quick, knowledgeable and friendly.
Melissa Clarke
Melissa Clarke
1747058695
Logan was great. Professional and skilled.
Deb James
Deb James
1746970183
Our serviceman, Kyle, was fantastic! He was thorough and knowledgeable. He walked us through every procedure he was performing on our a/c, heat, and water heater. The office supplied him with items he needed to complete tasks if he didn't have them, including a new water heater. He worked for 6 hours and was pleasant and busy every minute he was here.
DeAnna Moore
DeAnna Moore
1746934546
Mastertech (specifically Tyler Ison) is amazing!
Patricia Miller
Patricia Miller
1746930006
Fast, friendly, and professional!
Drew
Drew
1746895627
Excellent service and incredibly friendly! Matt and Tyler was extremely knowledgeable and helpful in explaining plumbing basics, and he went above and beyond to find a solution for our request. Fantastic work – I highly recommend!
Theresa Cupp
Theresa Cupp
1746824821
Our technician, Adam was so nice. He was very timely and friendly. Will ask for him again. Thanks Adam
I feel like they are neighbors! They provide quick service and reasonable rates. The technician came today after making an appointment last night at 5 pm. I think this technician has helped us 5 times over the years. It's nice to see the same person.
Carolyn Dick
Carolyn Dick
1746818810
Master Tech was once again terrific. They were prompt as before and Adam did a great job of navigating the repair area under the kitchen sink and fixing the issues while explaining it as the job evolved.
Matthew Stein
Matthew Stein
1746814589
Tyler was transparent, effective, courteous, and efficient in fixing a motor issue with my AC fan unit. Will definitely rely on Tyler and MasterTech going forward.
Nancy Kassabaum
Nancy Kassabaum
1746805936
Tyler is the best! He’s a great problem solver, professional and so kind! I highly recommend him and Master Tech for all my hvac (and plumbing) needs.
S Freyermuth
S Freyermuth
1746803904
Logan from MasterTech showed up on time. Gave good information. Explained things well. Work was professional and friendly.
dawson claridge
dawson claridge
1746734038
Excellent service and communication by Ryan. Prompt and professional.
Melissa Acton
Melissa Acton
1746723731
MasterTech to the rescue. Super fast, knowledgeable, and not as expensive as I expected. 100% recommend!
Andy is amazing. He's extremely knowledgeable and friendly. Ten stars.
David Hopkins
David Hopkins
1746714833
Logan was very personable and straight forward
Morgan Smith
Morgan Smith
1746653613
Logan and Froy were the A team in fixing my toilet issue. Logan was great at explaining all of the key problems and talked to me before taking next steps to ensure I was comfortable with cost and the suggested remedy. Excellent service!
Stacey Brown
Stacey Brown
1746649836
Gary did a great job fixing our plumbing. He was fast and efficient. Thank you!!!
Elise Pilger
Elise Pilger
1746647083
Logan came out promptly and did a wonderful job assessing our leak. He got an excavation team together quickly and our problem should be solved tomorrow. Great service!
Lynn Holmes
Lynn Holmes
1746640257
Logan was great. Very efficient. Took care of the issue in no time. Thanks
Meg Darkow
Meg Darkow
1746638846
Logan was the tech that came out. I received a text that he was on the way, another that he arrived. He was very polite, conscientious, honest and went through all my options in detail. I had 4 issues going on and he was able to break it down in a very transparent manner, with all the charges. I have used Master Tech for years and they are always reliable and have very hard working people on staff. Would highly recommend.Matt, who came out an did the repairs, was fast, knowledgeable and since we have an older home, there were snags. Matt was able to figure with arounds that didn’t involve additional charge. He was able to get the corroded plumbing parts out without breaking anything, also making additional work unnecessary. I was very pleased!
Sarah Gipson
Sarah Gipson
1746636251
Ryan did awesome, fast and polite and professional
Macenzie is excellent at her job. She is very friendly and takes the time needed to explain the work she will be doing while she is on the job. I would recommend her and master tech to anyone.
Bryn Chynoweth
Bryn Chynoweth
1746558634
I use master tech for all my plumbing needs and they have always been prompt, friendly, and thorough! All of their techs are knowledgeable and efficient, and today the tech Logan was no different, he did a great job. Highly recommend!
Scott Schunk
Scott Schunk
1746472078
Logan found the leaks and offered great advice on resolving the problem. He also took extra time to show me the specific parts I need to buy to do the repairs myself
Logan got here quickly and replaced our busted pipe much more quickly than I expected
Elf Noyes
Elf Noyes
1746282068
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
feng chen
feng chen
1746214459
Logan is great guy. Thanks logan
Eddie Jalali
Eddie Jalali
1746212759
Logan did great work, explained things well and was very personable. Highly recommend.
Anthony Yuhas
Anthony Yuhas
1746212279
Logan was an A+ technician, fixed my leak in 30min while I walked my hyper dog. He clearly explained / showed me the problem & fixed it w/ zero mess.Other places in town may be a bit cheaper, but I am happy to pay for & will happily recommend Master Tech for their polite, fast/efficient, & quality work, every time!
Toulouse
Toulouse
1746209768
Andy was professional and highly knowledgeable. Service was top-notch. He inspected and replaced my disposal, and offered advice on overall plumbing. Andy's visit could not have gone better; thanks!
Lauren Quaney
Lauren Quaney
1746044530
Needed help installing a faucet and lever we bought. Very quick response time, reasonable prices, and Logan did fast efficient work! Would recommend!
Andy was awesome! Thank you so much!
Barbara Petty
Barbara Petty
1745958039
These guys did a great job, fair pricing and efficient. They were very helpful with all the work I needed done and got my furnace up and running again quickly.
Sarah Catlin
Sarah Catlin
1745939060
Gary was great! He looked at our laundry list of to-do's and offered varying levels of solutions for each of them.
Adam Morris
Adam Morris
1745937528
Logan was great! Got me set up with a new water heater, and explained the details well. Thanks!
The technician (Andy) was knowledgeable, polite and solved are frozen pipes problem. He also made recommendations for avoiding this situation in the future. Highly pleased with his work.
dagmarwulfe
dagmarwulfe
1745930276
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
Chris Mayfield
Chris Mayfield
1745852266
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
Ronda Reitz
Ronda Reitz
1745551760
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
Souneytha Thep
Souneytha Thep
1745527588
Logan came to help us with our waterheater and replaced ours! Awesome service and answered all of our questions. Highly recommend!
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Keith Wade
Keith Wade
1745503996
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Dan Ponder
Dan Ponder
1745445629
Logan did an excellent job with the new plumbing. I highly recommend Master Tech.
Alan
Alan
1745440303
Logan was great! He answered all my questions.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Joshua Cordray
Joshua Cordray
1745426806
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
Laura Schroeder
Laura Schroeder
1745422198
So helpful. Highly recommend. Thanks, Logan!
Jack Roberts
Jack Roberts
1745351056
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
kathy kiely
kathy kiely
1745332586
Logan did a great job
Robert Dawson
Robert Dawson
1745286838
Matt did a great job!! Fixed several issues that had not been completely resolved in the past. Highly recommend!!
Sarah Amidei
Sarah Amidei
1745266859
Matt and Johnny were very helpful in answering questions. They were very professional and quick!
Reggie Scott
Reggie Scott
1745248751
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
Ashtyn Dowling
Ashtyn Dowling
1744999588
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
Breck Barton
Breck Barton
1744983405
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Damian Dean
Damian Dean
1744923918
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Always a great experience! Very nice employees! Andy and Mackenzie were so kind and helpful! Worked amazingly fast!
David Jobe
David Jobe
1744915113
always helpful, always on time, very professional
M B
M B
1744913758
Gary is the best. Prompt, thorough and an expert in his field. Thank you for catching the leak today Gary!
Barbara Ball
Barbara Ball
1744849689
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
Chris Brumfield
Chris Brumfield
1744828542
Very helpful and had great knowledge on thier product and service.
Diana Brady
Diana Brady
1744748448
Andy was great fixed the problem quickly and is really a nice guy.Would highly recommend them again
Matt Gay
Matt Gay
1744748395
Adam Buck was great! He went above and beyond to make sure everything was done right and that we wouldn’t have further problems in the future.
John
John
1744736667
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
Kelli D
Kelli D
1744731221
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Julie Nordman
Julie Nordman
1744666857
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS👍
Anna Cramer
Anna Cramer
1744659190
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
Carl Cheadle
Carl Cheadle
1744655209
Fast service, and the technician was very friendly
Sarah Vikhter
Sarah Vikhter
1744654611
Was able to make a same day appointment and they got everything working quickly!
Alvin Plummer
Alvin Plummer
1744648864
Andy was very good. Efficient and made a very positive representation.
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Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
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