Ryan did an efficiency, easy good job and was pleasant to talk with.
Mackenzie and Tyler E. were both very polite, quick, and professional with my HVAC servicing. No complaints.
Courteous, knowledgeable, polite.
Macenzie was our inspection technician. She was terrific. Very knowledgeable and courteous. We will be asking for her when we need service.
Andy Hoover (Service Technician) is courteous, polite, and quite knowledgeableHe provides. information about the issues and the recommended repairs.All repairs completed10/10 for knowledge10/10 for service10/10 for courteous/polite10/10 for kindness
Tyler Edwards was the technician who came. On-time, friendly, professional, knowledgeable, not high-pressure, explained things really well and answered any of my questions.
Called for furnace issues and was seen within 24 hours, Tyler was very helpful and included several options on how to address my furnace without high pressure sales tactics. Would definitely recommend MasterTech if you get HVAC or plumbing issues
Great experience! Kyle was quick to respond and communicated the whole time so that we knew what was going on. He was very respectful and polite and we highly recommend using him for this service! Thanks Kyle!
Sent a non urgent email asking about fixing up some issues on a house we just bought, got a call the next day. With in 4 hours of the call to schedule, my house has now been inspected and the entire nice to have list has been knocked out as well as my concerns! Thanks Logan!
If anyone ask i would Highly recommend MasterTech, hands down. My issue, drainage? Ryan Hohlt was courteous., fast and efficient. Thank you!
Have had to use this company twice now. Would highly recommend. Nice technicians. They diagnosed problem, but on 2nd one couldn't do anything and were honest enough to tell me then help me figure out next steps.Update: guy came out, found a 1/2" hole in pipe. Cut it out, replaced, told me what he did, answered a few questions and that was that.Update: 3rd time out Logan was fast, informative and great to work with. Still 5 stars.
We called and Master Tech sent Ryan out to complete the job. Ryan was friendly. He was easy to talk and did a great job.
Quick and painless fix. The technician was knowledgeable, communicative and polite. They aren't cheap but it's worth it to get it done right.
Responded to the my initial inquiry in a timely manner and had a tech out quickly. Issue was resolved smoothly. Would highly recommend this company!
Came in on time, Ryan was professional and quick about his job. Got everything working again.
The workman was very friendly and explained what was needed and made the repair fast!
Logan communicated well what my problem was and came up with a great solution solving the garbage disposal problem I was having. I couldn’t be more happier with how things went!
Outstanding response time and Logan fixed it quickly and efficiently. Super nice and personable as well!
Andy Hoover, the service technician who worked on my faucet, was friendly, polite, and efficient. He quickly resolved the issues and provided helpful tips and pointers. His professionalism and courteous demeanor made the experience even better.
Adam did a great job. Made sure he got it fixed and weren't left without water, despite it being a much more complicated problem than it first appeared to be!
Great service. Excellent communicators.
Friendly and professional team who quickly solved our issue!
Tyler Ison came to the rescue this winter! My heat wasn’t working and he fixed it and showed me how to address the problem in the future!
Mastertech was very timely and explained in detail their process. They corrected my problem within hours of my call. Technician was courteous and thorough. Good job at fair rates.
Logan did a great job, thanks for being quick and courteous
The technician was professional, friendly,And knowledgeable,hard to beat that combo. Very happy with service
Technician was friendly and professional and did a great job installing our humidifier. Look forward to the next time we get to see him :).Kyle came to fix our heater and did a great job.
Service was prompt and efficient, would recommend!!
We had a pipe burst late at night and they were able to send a technician out quickly to fix the problem that night. I was so impressed and will definitely be using their services again in the future.
Thank you to Tyler for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our HVAC's drainage line. Much appreciated!
Master Tech did a maintenance check on my heating unit. Very professional staff.
Just had my washer and dryer installed by Chad and Adam. They were both prompt, professional, and went out of their way to help us out. Initially I just wanted them to hook up the washer, but they also capped and removed our gas line. When I went to check their handiwork, I found that they had also moved and connected our dryer for us! Both very sweet people to get to meet, I wish them both the best!On a separate occasion, Kyle M was incredibly helpful and professional. He got to our house quickly, diagnosed the problem(s) efficiently, and fixed our furnace faster than I even hoped.
Adam and Chad were very knowledgeable about replacing our water heater and the installation of a water softener in our home.
I had the pleasure of having Gary assigned as my technician and highly recommend him! Gary was very informative and thorough, he explained the process and answered every question I had skillfully. It was clear I was working with an expert! While dealing with a very stressful situation I couldn’t ask for a better technician/person to help. For any plumbing needs ask for Gary, I know I will! Thank you Gary!!!
Gary was an excellent service person! He assessed our plumbing issue quickly and provided us with options to get the job done. He was also very friendly and was great with our pets. I would call on him again for future issues.
Great experience working with Logan. Arrived in under 30 minutes and quickly diagnosed my issue. All work was done efficiently at a fair price. Would recommend using Mastertech.
I had a spectacular experience today. I was able to get a technician out within about an hour of calling in my request and my problem was solved shortly thereafter. Thanks to Logan at Mastertech for his prompt and knowledgeable service! I'd definitely recommend this business for your plumbing needs.
Use them whenever we have an issue. We're in centralia and they always make time for us that day and always get the job done at a reasonable price.
Logan quickly worked to help me with my frozen pipes. He was friendly and helpful.
Macenzie did a thorough job and was extremely pleasant to work with.
Tyler was my technician that came out to my home and took care my AC. ThanksI call them on the same day that I got the service done..fast and professional.Update....I had Kyle come out yesterday 1/20/25 this time it want my water heater. Kyle was going to fix it but it was over 20 years old I got a new one put in. He done a very good job on it too. Had 2 very professional guys out here and done a good job thank you
Purchased a new high efficiency furnace which was installed 12/09 and I could not have been more pleased with the results. The two tech's, Tyler and Tyler were professional and left my install area just like they found it. They also explained my new system thoroughly and answered all of my questions. All the people I have worked with have been competent and professional from the advisor C.J. and the initial tech McKenzie, who came on an after hours repair call, I highly recommend MasterTech.
I called in the evening of a holiday. They were out there early the next morning right when they said they would be. Logan was super efficient, and had everything wrapped up within 2 hours despite having to run to town to grab a specific part. Excellent work all the way around.
They were able to provide same day service. The technician Ryan did an excellent job. He was able to complete the work for less while working harder to do so.
These guys did a great job, fair pricing and efficient. They were very helpful with all the work I needed done and got my furnace up and running again quickly.
Excellent, Reliable,Very Nice Good,Very Smart, Knows what he's talking about,learned,something ,that's new to me.Thank,Thank You.
Mastertech is awesome. Fast service! Matt andTy braved the freezing cold weather and repaired our outdoor facet that broke and leaked in these frigid temperatures. Both technicians were professional, knowledgeable, polite, and worked quickly,
Master Tech was able to get out to service my issue in a timely manner, and fit within my budget. I would work with them again.
Ryan did a great job. He was prompt, professional and knowledgeable.
Logan came out to install a garbage disposal. He was very quick and professional. We’d definitely have him out again for any future repairs.
MasterTech does great work. They've remembered our house, given good suggestions, and the subscription is well worth it. Highly recommend. Kyle is an awesome tech and I love the friendly relating every time.
Fast, friendly and very efficient!
Professional, personable, and got the job done quickly!
Great service! Their technician was professional and easy to work with.
The most patient and thorough techs! I have an old house and they make sure all open ends are taken care of before they leave.
Kyle was quick to diagnose and fix my furnace! MasterTech was able to get him out there only a couple hours after I first called. This comes right after Matt made it out just a few days prior to figure out issues I had with water pressure. MasterTech is quick, reliable, professional, and easy to work with!
Techs were nice and knowledgeable. They worked quickly and accurately. The estimated cost was reasonable.
MasterTech has been a reliable company in the area. They have professionals who are knowledgeable. Andy Hoover helped me with a water heater repair and replacement. I appreciated his expertise as well as integrity in supplying the necessary recommendations to solve the problem.
Matt did an awesome job and fix my problem with my bidet! Thank you again
Tyler Ison was amazing, punctual with a text reminder. Highly skilled and professional. Showed great respect for our home by wearing booties. Simply the top-notch!
Ryan rocked out the project! Thanks Ryan!
Andy is the best. Today he brought Nate, who was also a great guy. They are friendly, knowledgeable, take the time to answer questions and make sure everything is working well. I have a plumber I can depend on!
The techs Logan, Ryan and Matt were all nice, helpful and answered all our question. Thanks for sending them our way!!
Great service. Tech was friendly and informative
I am part of the monthly maintenance program. Was lucky enough to have Tyler E come this time to do our Furnace check up, was very nice and up front about some issues that I had, he was able to get the unit fixed up and running in no time, looking forward to having him come by again
Logan was my tech; was very nice and professional; very efficient in explaining before doing the work as of expectations and costs for the seal leakage at base of my toilet.. Was efficient in completing the job ,done w/ o delay or problem.
Kyle M was quick to diagnose the issue and repair our furnace the same day it went out. He was very knowledgeable and got us signed up for the membership, which was absolutely worth it. He also gave us several tips about maintenance that will be important in the future.
I would highly recommend MasterTech, great service from start to finish! Ryan was quick and helpful at fixing the issue I had! He was knowledgeable and answered all questions as well as made the process easy for me to understand! 10/10 would recommend, reasonably priced, and I will definitely be calling again for any future issues! Thanks!
Customer service is great. They were able to come out the same day I called him this morning and they came out to help resolve the problem that I was having. My water is back on. Still have to wait for pipes to unfreeze. I thought the pipes frozen the wall and had broken but they were not. So hopefully once the pipes unfreeze everything will drain as it is supposed to. My technician whose name is Andy did a wonderful job. He is very professional and courteous and I appreciated his help
Always a great experience! Very nice employees! Gary is a pleasure to work with and explains everything I need to know. Fast, efficient, and kind!
Andy did an exceptional job. Knowledgeable, efficient, and resolved the issue quickly.
Matt and Mackenzie diligently fixed our water heater issue. Great job as always!
Sewer was stopped up they came in fixed it in no time & reasonable price
I would definitely recommend MasterTech and their professional and friendly technicians. Macenzie was very responsive and helpful after hours. Tyler went above and beyond to make sure that everything was thoroughly addressed. He took time to explain the issues and patiently walked through the options with me.
Mackenzie was thorough and answered all our questions. She pointed out tips for maintaining peak performance of our furnace, and offered options for improving our air quality.She was delightful to interact with.
Tyler was very helpful and fixed the problem.
Absolutely the best HVAC professionals. I can’t recommend them highly enough. If I could give them 10 stars I would. Professional, Efficient, Respectful, Knowledgeable, Communicative & Friendly. Don’t waste your precious time calling any other service providers. Call them now and put your HVAC issues to rest. Thanks, MasterTech!!!
I would recommend them to everyone! They’re very professional and get the job(s) done right every time! I’d personally recommend Macenzie, she’s very knowledgeable and professional.
Excellent service tech, Andy Hoover