Kyle M was quick to diagnose the issue and repair our furnace the same day it went out. He was very knowledgeable and got us signed up for the membership, which was absolutely worth it. He also gave us several tips about maintenance that will be important in the future.
I would highly recommend MasterTech, great service from start to finish! Ryan was quick and helpful at fixing the issue I had! He was knowledgeable and answered all questions as well as made the process easy for me to understand! 10/10 would recommend, reasonably priced, and I will definitely be calling again for any future issues! Thanks!
Customer service is great. They were able to come out the same day I called him this morning and they came out to help resolve the problem that I was having. My water is back on. Still have to wait for pipes to unfreeze. I thought the pipes frozen the wall and had broken but they were not. So hopefully once the pipes unfreeze everything will drain as it is supposed to. My technician whose name is Andy did a wonderful job. He is very professional and courteous and I appreciated his help
Always a great experience! Very nice employees! Gary is a pleasure to work with and explains everything I need to know. Fast, efficient, and kind!
Andy did an exceptional job. Knowledgeable, efficient, and resolved the issue quickly.
Kyle M was incredibly helpful and professional. He got to our house quickly, diagnosed the problem(s) efficiently, and fixed our furnace faster than I even hoped. He explained each of the problems thoroughly and kept both myself and my partner up to date on everything. I really appreciated that he spoke to both of us rather than just speaking with my husband (something that can be unfortunately common when interacting with technicians). He was also genuinely friendly, a nice perk! Thank you from the bottom of my heart, Kyle!
Matt and Mackenzie diligently fixed our water heater issue. Great job as always!
Sewer was stopped up they came in fixed it in no time & reasonable price
I would definitely recommend MasterTech and their professional and friendly technicians. Macenzie was very responsive and helpful after hours. Tyler went above and beyond to make sure that everything was thoroughly addressed. He took time to explain the issues and patiently walked through the options with me.
Mackenzie was thorough and answered all our questions. She pointed out tips for maintaining peak performance of our furnace, and offered options for improving our air quality.She was delightful to interact with.
Purchased a new high efficiency furnace which was installed 12/09 and I could not have been more pleased with the results. The two tech's, Tyler and Tyler were professional and left my install area just like they found it. They also explained my new system thoroughly and answered all of my questions. All the people I have worked with have been competent and professional from the advisor C.J. and the initial tech McKenzie, who came on an after hours repair call, I highly recommend MasterTech.
Tyler was very helpful and fixed the problem.
Absolutely the best HVAC professionals. I can’t recommend them highly enough. If I could give them 10 stars I would. Professional, Efficient, Respectful, Knowledgeable, Communicative & Friendly. Don’t waste your precious time calling any other service providers. Call them now and put your HVAC issues to rest. Thanks, MasterTech!!!
I would recommend them to everyone! They’re very professional and get the job(s) done right every time! I’d personally recommend Macenzie, she’s very knowledgeable and professional.
Excellent service tech, Andy Hoover
Absolutely fantastic service from Ryan, the drain specialist! He arrived on time, was incredibly professional and quickly identify the issue I was having. Not only did he fix the problem efficiently, but also took time to thoroughly explain what caused the issue. His attention to detail and willingness to answer all of my questions really impressed me. I am confident the job was done right and will hold up long-term. Highly recommend Ryan for any plumbing needs. He is knowledgeable, friendly, and truly cares about providing great service!
Great service on a holiday! Would recommend Gary Buck.
Excellent customer service and professional installation. Technician explained everything thoroughly. We highly recommend Master Tech.
We have been a customer for years and never had a complaint with any service they've performed. Glad to have them available for needed repairs and regular inspections.
Can’t thank you enough for the help you’ve given our family! Great service!!! Honest, reliable and respectful. They will always have my business! I have a few projects coming up and they will certainly be my first and only call! Thanks again!
Kyle was absolutely amazing would recommend you guys to anyone who is needing work done
Ryan gave us excellent service
The MasterTech guys are always so courteous and knowledgeable. We really appreciate the awesome customer service you guys provide us! Thank you again, guys! Much appreciated!
Logan did a great job and was friendly. He even helped explain what he was doing and how what to look for after installation. Great job.
Was called caked within a day or two . Fixed problem. I wasn't satisfied with one of the issues that they came out for. They returned explained what the issues were and fixed it to my satisfaction.
I had another pleasant experience with Master Tech Plumbing. Andy Hoover came and did an inspection of the leak we are having at our meter. He explained all of our options and set us up to be fixed. I greatly appreciate how knowledgeable and courteous he was.
Andy Hoover was very helpful in finding the issue and working with us on a solution.
Master Tech did amazing! Our heat went out Christmas morning. Within 2 hours of calling them, Kyle M & Tyler E were there. They were professional, kind, and speedy! They got us up and running in no time, and were pleasant to work with!
Matt provided excellent service as a technician. He was friendly, professional, and highly knowledgeable about the repairs I needed. He not only fixed my leaking tankless water heater but also enhanced the functionality of the piping. I highly recommend him!
Our MasterTech technician Tyler was very knowledgeable, confident, and determined to figure out my heating issue. Once he was able to figure out our heating issue, he thoroughly explained the situation and then got the heat up and running in my home during the frigid weather within an hour of diagnosing the problem. I highly recommend MasterTech for all your heating, cooling, and plumbing needs! They worked us into their schedule and saved the day!!
Great service! Quick to schedule and arrived during the scheduled time. Friendly and professional!
My husband and I have had some issues with the house we just bought and Gary and Cooper have been absolutely god sent for us! They have addressed and fixed our issues with our pipes! Not only are they prompt but they really do phenomenal work! Thank you guys for everything!
Logan was awesome and super helpful. Great experience!
Very knowledgeable and helpful with current and future issues. Very nice and professional.
Our technician was professional and upfront about the process and what to expect. He communicated with us about what he was working on and all fees associated with the repairs. Highly recommend MasterTech for your hvac needs/repairs.
Kyle did an absolutely fantastic job fixing my HVAC system! He replaced the broken furnace inducer motor with skill and efficiency, getting everything up and running perfectly. While working, he also noticed that my humidifier water line was broken—a problem I hadn’t even realized—and he quickly fixed that too. His attention to detail, professionalism, and quick problem-solving were truly impressive. Kyle went above and beyond, and I couldn’t be happier with the service he provided. Highly recommended!
Our experience with Master Tech has been excellent from estimate to the job completion.All on the MT team were punctual and gave accurate assessment of the problems and then went the extra mile to make sure the job was completed on time and to our satisfaction. Highly recommended! T Smith
Andy was professional, efficient, and helpful. I am very happy with the work that was done.
Tech was professional and pleasant
We called on the weekend and Gary advised us to wait till Monday to save money on the fix. I called the dispatch office Monday and Gary was at my house in less than an hour and addressed the issue. It was fixed in less than an hour and the leak we had in our basement is gone. Thanks!
Technician was friendly and professional and did a great job installing our humidifier. Look forward to the next time we get to see him :).
Great emergency service. Got the main line swept and cleared very quickly!
Mastertech was prompt to respond to my call today! Logan was exceptionally prompt, professional, courteous, knowledgeable, and did a great job cleaning up! Logan gets 10/10!
Logan came out promptly and quickly resolved the issue with my garbage disposal. He was friendly and helpful. Thanks for the great service (even if I couldn’t talk him into a birthday discount)! Ha!
Matt Mayfield gave me the best, most honest quote I have ever seen! This type of worker is one that you hope never gets a better offer to work somewhere else because he is that good! I appreciate him for his attitude, professionalism, respect, and honesty!
Master tech plumbing was easy to work with and provided great service as well as quick follow up!
excellent and fast service
MasterTech is great about explaining recommendations and repairs. I just had my yearly furnace/AC check done. This year, everything checked out okay. Tyler Ison explained everything he was checking on the furnace and provided me with information on fixing a humidifier.
Logan at MasterTech was amazing! He was thorough and quickly solved our plumbing problems.
The technician was very thorough and explained everything and price was very reasonable! Thank you for coming out so quickly!!
Ryan was GREAT as usual!! I’ve had him before & glad I got him again!!!! A valuable employee for sure!
Great service, Tyler was a fantastic technician. Highly recommend MasterTech for HVAC work.
I was at a friends house when Master Tech came to fix their plumbing. A few weeks prior they fixed her heating. I was honestly surprised at how friendly the technician was (Ryan!) and how fast they found and fixed her clog. I didn't even use them myself but they charged a great rate to my friend, worked well on both of her issues (heat then plumbing) and I know if I have issues in the future who to call. I was impressed and the service wasn't even for me LOL.
Excellent friendly service really appreciate the honesty, efficiency and expertise. All fixed! 🤓 Thank you
Tyler was just out on Friday to complete my fall furnace checkup. I had space heaters going in the house thinking that it was cold due to my drafty windows. Thanks to Tyler, he discovered that the capacitor on my furnace needed replacing and now I can put the space heaters away!
I call MasterTech when we can't fix the problem ourselves, knowing the job will be done correctly and professionally. I highly recommend this company!
Logan was great. He patiently answered all my questions and explained possible scenarios in detail. The problem was quickly resolved, and he was very thorough in cleaning up afterwards.
You can always count on Mastertech to help you out with your heating and plumbing services! An employee named Tyler came to work on my house and he was very nice and professional! I 100% recommend their services for all current and future customers! Overall, just a great company that you can trust to help you out when you need it! Mastertech is the best!
Cj and Tyler did an excellent job diagnosing my hvac unit! MT is lucky to have them!
Tyler is the best! He’s a great problem solver, professional and so kind! I highly recommend him and Master Tech for all my hvac (and plumbing) needs.
We called MasterTech to come replace our water softener and Gary, our technician, did a fantastic job- I highly recommend! He was very professional, friendly, and was quick to get the work done we needed. He arrived on time, and within a short amount of time had a new softener installed. He also gave us quotes for a few other projects we had asked about. We will definitely be calling for Gary when we are ready to start our new projects!
They were very respectful of my difficult situation.
I have an old house with a crappy furnace, so as one might expect I have to call the HVAC people a lot. So far, I have worked with five individual HVAC techs from Mastertech (Tyler, Mackenzie, CJ, Kyle and Nate) and ALL of them have been lovely, helpful people who made an otherwise unpleasant experience friendly and nonthreatening. I also worked with one of their plumbers as well, and he was just as good as the HVAC techs though I didn't get his nameI am particularly impressed with how willing their staff have been to take me down into the basement, show me the actual problems with my system, and explain why a certain repair will fix the problem. As a first time homeowner with little experience in these kinds of things, they've not only fixed my HVAC system, but have given me the tools to do some basic upkeep on my own. Very empowering!Also, their monthly maintenance plan is well worth the money for all the discounts and free check-ups you get. Especially if you have an old house (or just an old furnace), you're going to want that consistent service in my opinion. Plus, HVAC repairs are often expensive no matter what you do, and those discounts really come in handy!So in short, I cannot recommend Mastertech enough. They do every part of their jobs well. They hire competent technicians who also happen to be nice, friendly people. And they do it all for as reasonable of a price as one could ask for.
The service was prompt and well done! Thanks!
Technician performed preventive maintain of my HVAC System. The Technician was professional and friendly. He explained what maintenance activities he performed and the results of the procedures he performed.
Mastertech made my wife feel comfortable. Great service and workmanship. Would recommend to anyone!!!
The tech, Gary Buck, was awesome to work with, very knowledgeable as well as personable.
Very pleased with Mackenzie's service in repairing our furnace. Thank you very much! Best, Mark and Paula Thomas, 4402 Celebrant, Court, Columbia
Fast service. Fast work. Super nice technician. Will definitely use again!
Mackenzie did an amazing job fixing our heating issue. She was very kind and knowledgeable. We highly recommend! Thank you
Gary always does a great job. Friendly, Clean and Quick.
MasterTech has bailed me out every time I've called them, and frequently comes earlier than estimated, and has sometimes even been able to do the work at a lower price than initially quoted. Just a bunch of honest folks. Kyle Mohler really saved me yesterday when my heat went out - 4 hours of pipe cleaning and reinstalling my furnace the day before Thanksgiving is an incredible ask, and one he was happy to help with.
Matt was incredible. Very knowledgeable and helpful for an hvac problem that has stumped over three other companies. He has saved us much time and money, and given us the piece of mind that our kids will not be cold for another winter. Thanks Matt!
First off was so happy as a first time homebuyer to be extended coverage to start. Have had 2 regular visits and was great and feel secure. I did a call out for an issue and found it was from the second visit. So happy the tech took responsibility. GREAT PEOPLE AND SERVICE everytime! Shouts to Kyle my tech. Great job!
Matt was very pleasant and competent. I would definitely recommend his service.
My toilet was leaking and Logan McMillan was dispatched to take a look within 2 days! He was very professional, upfront about pricing, and did excellent work! He had a new toilet installed and everything done within an hour. Highly recommend using MasterTech for any of your plumbing needs!
Macenzie came and fixed my furnace after it not running for almost 2 years. She did amazing work and incredibly friendly and knowledgeable. I will never call anyone but her again. Please make sure to ask for her if you ever need HVAC services. Thank you Macenzie.
Very polite and professional.
Andy from Master Tech replaced a sewer cover that had corroded. Andy arrived on time and demonstrated great professionalism. He provided me with an estimate before starting the work. The repair was completed efficiently with attention to detail and even cleaned up thoroughly afterwards.
I called Master Tech for my sewer backing up and garbage disposal not working after blending a shot glass. Logan McMillam came out and got me fixed up! He cleared the glass of the disposal fixing the disposal and cabled the sewer clearing out some roots. He was timely, professional, friendly to chat with, got my problems solved and did his best to save me a few bucks! I appreciate him getting me taken care of!
Service was prompt and efficient, would recommend!!
