Reviews

Customer Reviews

We had a great experience with Mastertech Plumbing from the time we made the phone call to request service. Our plumber Tyson was friendly,... knowledgeable & professional. I would highly recommend this company & him for any plumbing needs.read more
Jamie Hogan
Jamie Hogan
17:40 22 May 20
I had a clogged drain that needed professional assistance. MasterTech was able to get Devin out to my house to fix our issue in record time. Devin... was great and very professional and made sure the issue was fixed, the work area was clean and that I was satisfied with his work before he left. I highly recommend MasterTech.read more
Jeffery James
Jeffery James
17:01 08 May 20
When I called, the phone was answered by a pleasant service representative that remembered me and was understanding to my immediate need. MasterTech... Plumbing tech Chad was very professional and friendly. He kept me informed of all what was wrong and didn’t try to up sell anything. I really appreciate Chad’s skillful knowledge. The quality of his work is exceptional. I know I can rely on Chad and MasterTech Plumbing.read more
Angela Hernandez
Angela Hernandez
02:12 08 Apr 20
The service we received today was awesome! Punctual, efficient, and up front and honest about prices and what products that we needed. Excellent work.
Cole Stoecklein
Cole Stoecklein
14:52 18 Mar 20
Josh is great! He is the one who usually comes to our house. He installed an overhead tank toilet, which is a tricky and time-consuming job. He... overcame many obstacles and stuck with it until the job was completed and done right. Price was also good. MasterTech has always taken care of all our needs in a prompt and professional manner. Emergency service has always been rapid too.read more
Michael Lewis
Michael Lewis
17:24 11 Mar 20
Chris was great. Dispatch was great. We were scheduled quickly. Prices were very competitive. Edit: We had great success having our pipes fixed. Due... to Missouri weather things were touch and go but Master Tech sure delivered! We are so please with the fix, financing and friendliness Master tech and our technician Chris Gilpin provided us. Will forever and always us Master tech. Certainly mighty nice peopleread more
Kimberly Threatt
Kimberly Threatt
01:30 29 Feb 20
We had to have emergency service today, Saturday. A serviceman was here in less than an hour. The repairs were made quickly, the charge was not ... over the top, even though it was not a work day, and the individual was friendly and courteous. We have learned to expect this kind of service from Master Tech. Thank you.read more
Barbara Timbrook
Barbara Timbrook
03:48 26 Jan 20
I recommend MasterTech. They show up when they tell you they will show up. They provide a comprehensive estimate and also a good explanation of the... work that need to be done. Their work is good quality. They usually have the needed parts on their truck so they can do the task in a timely manner. They clean up the work area after the job is finished,read more
Dennis Catlett
Dennis Catlett
22:15 23 Jan 20
A great experience. First, on time, service tech was sent out when promised. Second, quick assessment of the problem (faulty sump pump). The tech... not only quickly replaced the pump, but he made an alteration that will make it easier whenever a replacement has to be made. Bottom line, a most professional service. Certainly would recommend Master Tech to folks needing their service.read more
W B Tichenor
W B Tichenor
16:08 31 Dec 19
MasterTech is so great to work with. They're quick, clean, do great work, and have fair pricing. But the best thing about MasterTech is their people.... Whoever is responsible for their human resources does a terrific job of selecting and/or training them. They're so friendly and provide excellent information and customer service. I highly recommend MasterTech!read more
Jason Black
Jason Black
20:37 26 Dec 19
Previously I had not been impressed with master tech. However, their technician Dillon not only fixed my emergency pipe break at 1am on a holiday but... also saved me as a customer. This was the best service I have ever had at my home. He arrived promptly at 1am. Provided a couple of options on how to fix my problem both in the short and long term and quickly made repairs. He also has provided advice on how to address issues related to the water damage caused by the busted pipe. This was one of the most positive bad situation we have had as homeowners. Thank you Dillon and mastertech.read more
Michael Grote
Michael Grote
20:35 26 Dec 19
I had to change my appointment at the last minute and they were able to accommodate my new availability without any hesitation. My tech was really... professional (Dillion). I got a call and a text to let me know he was on the way. He fixed my problem quickly and was so friendly. This is the second time that I have had to use a plumber and I will use Master Tech again since I have an old house with old plumbing.read more
Leigh Burton
Leigh Burton
14:01 22 Nov 19
HVAC and plumbing under one roof, what else do you need?! Great team!
CJ Roe
CJ Roe
01:06 30 May 18

Local Reviews

MasterTech Plumbing, Heating and Cooling Rated 4.8 out of 5 stars based on 1361 customer reviews

Map of Columbia, MO

professional service




Review of MasterTech Plumbing, Heating and Cooling

the two plumbers who worked on several problems at my house were both professional and personable.


Map of Columbia, MO

Our go-to resource




Review of MasterTech Plumbing, Heating and Cooling

Josh is top-notch. Whenever we have a plumbing issue we speed-dial Master Tech and know we’ll get it taken care of.


Map of Columbia, MO

Excellent Work




Review of MasterTech Plumbing, Heating and Cooling

They guys did an excellent job with the new system installation and answering all questions that I had. They worked to make sure everything works great and also looks great as well.


Map of Boonville, MO

Fast, Reliable, and Amazing Service




Review of MasterTech Plumbing, Heating and Cooling

We had to call MasterTech on a Saturday morning because we had a drain that backed up and then caused our toilet to stop working. Due to the nature of our plumbing, the tech had to remove the toilet to snake the line for the drain. He was completely upfront about the pricing all the way and was very accommodating. We were also having a washer delivered that morning, so he was happy to expedite the work in order to allow that to happen on schedule.


Map of Columbia, MO

Bill's Furnace.




Review of MasterTech Plumbing, Heating and Cooling

Tim and Isaac came on time. Finished when they said they would. Unit is working well.


Map of Columbia, MO

Water Heater repair - very helpful, multiple visits




Review of MasterTech Plumbing, Heating and Cooling

Cory was very patient with us. He got to the bottom of our water heater problem, coming three times until we resolved all the issues, which turned out to be a bad breaker, and only charged us for the original visit. Very happy with the service!


Map of Columbia, MO

Excellent service




Review of MasterTech Plumbing, Heating and Cooling

Josh was excellent! On time, completed the job in great time. Cleaned up and answered all my questions. He made a leaky water heater turn into a brand new water heater with no stress at all! The price was great and the service better! I recommend Josh and Master Tech to everybody.


Map of Columbia, MO

Quick response




Review of MasterTech Plumbing, Heating and Cooling

I had slow water leaking somewhere per city water department, it was also proved by my water bill as well. I called mastertech in the morning and josh showed up quickly. He thoughly checkered everything inside of house and yard . He gave my builder information of what he found per my permission since this is new building. I am working with builder now to fix the problem. But josh”s quick response and professional manner are appreciated . Thanks master tech!


Map of Columbia, MO

Great service




Review of MasterTech Plumbing, Heating and Cooling

Very good work and on timr


Map of Columbia, MO

Great service




Review of MasterTech Plumbing, Heating and Cooling


Master Tech = top notch professional




Review of MasterTech Plumbing, Heating and Cooling

Love the ipad access, the professionalism of texting name & photo of tech ahead of service call, and courtesy & expertise of our tech.


Convenient




Review of MasterTech Plumbing, Heating and Cooling

When I have a plumbing problem I call and I know it will be fixed. No hassle, easy


Great Service & Technician




Review of MasterTech Plumbing, Heating and Cooling

Josh was great! I think we have our problem fixed!


Sewer stopped




Review of MasterTech Plumbing, Heating and Cooling


prompt quality service




Review of MasterTech Plumbing, Heating and Cooling


Problem solved - at least for a while




Review of MasterTech Plumbing, Heating and Cooling

Very timely service and worked until the issue was resolved and offered next steps as well.


good service,good plumber!




Review of MasterTech Plumbing, Heating and Cooling


Josh explanied plan and cost before starting and he was professional and did go service




Review of MasterTech Plumbing, Heating and Cooling

I like the fact the service charge is included and not added to bill cost.


Great Work from Great People!




Review of MasterTech Plumbing, Heating and Cooling

Josh was right on time, very knowledgeable, honest and professional! This level of service is why I'm happy to work with MasterTech for all of my old house problems.


Another excellent encounter!




Review of MasterTech Plumbing, Heating and Cooling

Needed Mastertech for lack of hot water in a tankless system. Although my fave-Tim didn’t come, turns out Josh is just as terrific. I was out of town so he talked me through the repairs, answered way too many questions and handled the repair expeditiously. Office staff and after hours reception always pleasant to work with. Thanks again!

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