Reviews

CUSTOMER REVIEWS

Excellent
4.9
Based on 2644 reviews
Barbara W.
21 hours ago
We have called MasterTech for a number of unrelated issues in our home and know from experience they will efficiently and effectively take care of any plumbing, heating or cooling problem we might have. We have nothing but praise for their service and will always call them.
Shane B.
1 day ago
Had a great experience using MasterTech. They came out same day and fixed my toilet. Andy explained everything he was doing and helped me understand the process.
Michelle P.
1 day ago
Matt Langley was informative and answered all my questions. He reviewed my plumbing and heating and was very thorough. Matt also installed an air purification system. Thanks Matt and Mastertech.
Ray J.
1 day ago
We had are yearly check up for plumbing and havc. And the Service I received from Matt L, and Jake on the havc side was amazing they explained everything to me and had awesome suggestions that can prolong the life of our furnace. On the plumbing side Andy H, found a small leak in our main pipe was able to fix it in a matter of an hour wow. Thanks to everyone at master tech and their great technicians!!!
Mary Ann H.
2 days ago
Polite, professional! Excellent at determining issue! Andy does excellent work! Highly recommend him and MasterTech!!! Thanks for great service!
Phyllis J.
2 days ago
I highly recommend MasterTech Plumbing, Heating & Air Conditioning! From the very beginning, they were quick to respond to my calls and returned my call promptly. They were also very helpful in answering all of my questions. They sent out a qualified technician, Chad, who was excellent. Chad introduced himself, shared some background information about himself and his experience with the company, and immediately made us feel comfortable. He worked quickly and efficiently, was very polite and respectful, and did an excellent job. He also cleaned up after himself, which I really appreciated. We were extremely pleased with the service we received from MasterTech and especially with Chad. It’s nice to have a company that is responsive, professional, and truly cares about its customers. I would definitely recommend MasterTech to anyone needing plumbing, heating, or air conditioning services!
L R.
2 days ago
We've been happy customers of MasterTech for years. They're a great company with excellent technicians. They've kept us up and running through everything from sewer issues to plumbing problems, which has been a godsend. For our 2026 plumbing inspection (& to replace a faucet that was driving me crazy), Mackenzie was outstanding. Like all MasterTech's people, she was professional, knowledgeable, and great about answering my endless string of questions. She was really pleasant to work with! So much so, that I think one of our cats wanted to go home with her. And the faucet she replaced? Fantastic. Another plumbing issue turned no-so-bad. Thanks Mackenzie, and MasterTech.
Allison M.
5 days ago
My experience was 5 stars! I am VERY happy!!! Brandon was very thorough and gave me lots of details and suggestions for actions to take. He did a great job!!
Tim and Julie C.
5 days ago
Today Andy taught my son a plumbing fix! He is so knowledgeable and ready to explain to you everything that he’s doing. We just love MasterTech!
Christina P.
6 days ago
Andy returned today to finish replacing a cartridge in our shower. He was polite, efficient and very knowledgeable. He also took a quick look at a garbage disposal and gave me tips on next steps if it’s not working. Thanks, Andy.
Kevin St. G.
6 days ago
Brandon came over and was able to quickly evaluate the situation. Had great communication, and walked me through the process to get us back up and running.
Teresa H.
1 week ago
Logan fixed the gas leak on the furnace. Thanks for doing a good job!
Deb B.
1 week ago
Matt was wonderful, he took photos and explained what he was going to do with the repairs. He did a great job.
Debbie C.
1 week ago
Conner performed our spring inspection and was very courteous, friendly, and informative.
Rebecca H.
1 week ago
We experienced a great customer service experience from start to finish with MasterTech! Joe & Brett provided timely, friendly, and professional service to our home. We will definitely be repeat customers!
Stacey R.
1 week ago
MasterTech came out for an HVAC maintenance check and, as always, did a great job. They were quick and thorough, explained what they found, and gave me reasonable options. I’ve used them many times and will continue to call them.
Jon B.
1 week ago
New Review: New Interaction Late Evening... Noticed a Hum from our HVAC System and No A/C. Fast forward to Brett and Joe from MasterTech to assess the situation and give options to address a HVAC bad fan motor. Same Day Service to get addressed. A+.
Gary B.
2 weeks ago
Andrew, the service technician who worked on my faucet, was friendly, polite, and efficient. He quickly resolved the issues and provided helpful tips and pointers. His professionalism and courteous demeanor made the experience even better.
Jeanne J.
2 weeks ago
Came when they said they would, worked efficiently to get the job done. Friendly and professional!
Vicki W.
2 weeks ago
Johnny did a great job fixing the leak in our master bathroom tub faucet. Thanks!
Mary D.
2 weeks ago
Andy came to do a plumbing inspection of my house. He identified a hose on the washing machine that was near bursting and some small leaks. He explained everything to me and answered all my questions. He replaced the washing machine supply valves and hoses and replaced the kitchen sink faucet, all while mentoring Christian. They were both great. 9-25-26 Had Andy come back to replace my very old hot water heater and fix a toilet. He explained everything very well and showed me how to light the water heater if needed in the future. He was once again great to work with and I highly recommend him!
Anne M.
2 weeks ago
Brandon was very thorough and knowledgable.
Donna S.
2 weeks ago
Matt came and did our maintenance. Was very friendly and courteous.
Brian C.
2 weeks ago
Andy was very helpful and easy to work with.
Mickie T.
2 weeks ago
Andy was very professional and courteous when he arrived. He got right to work checking my water spicket outside and was able to fix it without replacing the whole thing. He did the work quickly and had us back up and running in no time. Thanks, Andy!
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Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO on October 7, 2026.

MasterTech Plumbing, Heating and Cooling has completed 4,038 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

Matthew L.
Matthew L. Checked in
Plumbing inspection
Columbia, MO 65203
Matthew L.
Matthew L. Checked in
Furnace inspection, installed air scrubbers
Columbia, MO 65203
Johnny S.
Johnny S. Checked in
removed grease trap in Columbia, MO
Columbia, MO 65203
Andy H.
Andy H. Checked in
Replace two broken toilet flanges and replace all bathroom faucets. Columbia mo.
Columbia, MO 65202
Bob H.
Bob H. Checked in
Air Scrubber install
Columbia, MO 65203
Matt M.
Matt M. Checked in
Water heater leaking in Columbia Missouri
Columbia, MO 65203
Johnny S.
Johnny S. Checked in
new kitchen faucet install in Columbia, MO
Columbia, MO 65203
Andy H.
Andy H. Checked in
New garbage disposal and leak fix under kitchen sink. Columbia mo.
Columbia, MO 65202
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