Reviews
Local Reviews
MasterTech Plumbing, Heating and Cooling Rated 4.8 out of 5 stars
based on 1361 customer reviews
Customer Reviews


Vicki Woodard
1685742106
Great service as usual!Matt Mayfield is a knowledgeable and helpful technician. Thanks!

Connie Kunze
1685738295

James Elliott
1685719528
Repair/clean AC unit

Kimberly Basnett
1685668526
Our sewer backed up and we couldn’t shower. We called them and Matt came and cleaned the drain. He was friendly, knowledgeable, and did a great job. Thanks Matt!

Stephanie Glidewell
1685654803

Alexander Plummer
1685652749
Always professional & knowledgeable. Appreciate their respectfulness when entering & working in my home/space. They fix the problem the 1st time & haven't had to have them come do a re-fix.

Jamie Nelson
1685636922

Jay Pelzer
1685580678

bill kristo
1685545843
Matt was great. He was professional and told me everything he did and suggested any future maintenance and costs if needed. He proposed service agreement and explained benefits. I signed up. Great job Matt and Master Tech, Thanks, Bill K.

Robert
1685490867

Michael Moe
1685486327
Techs were nice and knowledgeable. They worked quickly and accurately. The estimated cost was reasonable.

Bill Spollen
1685364366
Matt diagnosed the problem with our hot water heater, and came up with a solution that, so far, works.

David Lucas
1685269912

George Birk
1685186618

Dan Clark
1685156162
Our A/C was running, but not cooling. MasterTech came out and quickly diagnosed the problem, recharged the system, and now we are enjoying our home once again. Thanks MasterTech! Dan Clark, 202 Cornerstone Ct., Columbia, MO

Dana Meyer
1685134183
Very professional. Polite. Friendly. Respectful. Cleaned up after his work and explained what was needed and cost up front.

Jason Ewalt
1685123287

Jessica Pingel
1685043633
Tyler was super informative and answered all my questions. Was patient while I shuffled pets around so he could work!

Barbara Timbrook
1685033089
Excellent service as usual. This was a rather large work order ( 2 new toilets, install new water heater and a water softener). Your technician, Matt Strouse, was right on time, hard working, answered all my questions with respect and clear answers. I could not ask for more. We have always found MasterTech to be dependable and we trust their recommendations. This project was a little costly but that's a sign of the times!

Connor Mielke
1684966117

Vactus
1684960600
Lemme know when they were coming, arrived as expected and were quick to diagnose and fix the problem with my water heater. Even gave me tips to help in the future along with recommendations for when I have to replace it in a few years. Professional the whole time, easy to speak to and with.

NATO Shawn
1684953655
Great service, knowledgeable pro, diagnosed the problems quickly to restore our AC.

Marilyn Nix
1684949607

Rachel Bruns
1684940601
We have used master tech multiple times, and have been completely satisfied each time!

Valerie Wedel
1684885149
Excellent work, very professional. We were able to get a discount as Andy had time to do several more projects after installing a new toilet.

Mary Lammers
1684876721
Their personal are always very helpful and friendly. I have been very happy with their service every time!

Meta Mortis
1684866695
Very professional and friendly!!! They do great work!!!

John Gandt
1684533666
Dillan did a great job. Promptly and professionally identified the issue and resolved the problem.

Terri Gray
1684522804

Randall Quirk
1684511887
Replaced entire HVAC system. They locked in on a quoted price and stuck to it. Showed up on the scheduled date on time and completed the work in a clean, professional and responsible way. I was very satisfied with their work and demeanor. Had to call them back 2 times about an issue with a connection to the plenum. They ended up building a new plenum extension and replacing what they had done originally with the new part. Looks great, seals up very well. Could not ask for more! I plan to use them for all my future HVAC needs and also any plumbing needs that I can't handle.

Sara Cleaveland
1684443261
Friendly and efficient service

Eric Troutt
1684423027

angela warkocz
1684347877
Absolutely excellent!!! Thank you for all that you do!

J F
1684340164
This is the second time we've used Mastertech, and couldn't be happier with the service. Ryan is friendly, knowledgeable, and very helpful. He explained all of our options and educated us on what to do in the future. Highly recommend calling them if you have clogs.

Elena Seon
1684295146
Success!!! I had a clogged bathroom sink that was barely draining and needed to be cleaned out. My service tech was very friendly and efficient. Now I can wash my hands without the sink backing up. It was a pleasure doing business with him and MasterTech.

yao wang
1684275138
Everybody I’ve interacted with so far has been very professional. The service technician Matt was very competent and explained things very well. CJ who came to give us a quote was very pleasant to talk to. Tyler and Johnny who installed the new AC unit got things done earlier than the estimated timeframe. Also shout out to Dana at the office who was always so nice on the phone. I’m glad I switched to MasterTech for my HVAC needs.

Aaron View
1684170073
The service tech Andrew was top notch

Rebecca Welly
1683936643
The most patient and thorough techs! I have an old house and they make sure all open ends are taken care of before they leave.

Carma Bushnell
1683934750
Nate was knowledgeable and pleasant to work with. He took extra care protecting our floors and systematically identified the problem. Would be more than happy to recommend Nate with MasterTech Plumbing to anyone who asks.

christopher rodriguez
1683848843
Jonny arrived to my house for a Spring maintenance check up. He worked swiftly and identified a part that needed to be changed. He provided thorough explanations and rationales for the parts needed to be changed. He was pleasant to have and would recommend him to anyone to work on their HVAC system

Melissa Kruse
1683836394
We have upgraded several systems through Mastertech (both plumbing and HVAC) and have been very happy with all the work. All of the technicians have been super friendly and professional. They have gone above and beyond to answer all our questions and ensure we're satisfied with the work.

David Jobe
1683819586
always helpful, always on time, very professional

Ridge Miller
1683746768

Brandon Burris
1683744083

Ruth Silverberg
1683729785
5/10/23I talked to them yesterday about getting a faucet on the side of my house. It's 9:40 am and it's done!!!!!5/9/23MasterTech is great. All of their employees are wonderful. Jonny came out today. He was very friendly and helpful. He did my Spring A/C checkup, then switched to a plumbing issue that I wanted done. Very professional.___________________They did work that I had scheduled about a month ago. Added a pressure relief valve because my water company if going to increase the water pressure in Jan., added an air purifier, and some other things. Very efficient, friendly and professional.

Christopher Gonzales
1683729183

Linda Liepmann
1683645773

Tyson Smith
1683582777

Jason Huether
1683569501
Called on a Monday morning after realizing my house was not cooling and Dillan was at my house by lunch. Very professional and even gave me some preventative checks for the future. He was in and out in less than an hour and my house already is cooling down!

Jeremy Rounds
1683556427
Electric water heater lower element was bad. Andy was fast and friendly. Appreciated his demeanor respectful and timely manner. Diagnosed the problem within minutes. Worked with us . Andy made sure my wife and I understood clearly what was going on with the water heater. Thank you again, Andy

Karen Foote
1683421875
Our MasterTech guys are the best. At the last checkup, the tech left without inserting a part on the air conditioner. Human oversight. Tyler came out on a Saturday evening and fixed us up. Just love this company!

Donna Connot
1683303771
Quote on outside water spigots

Jenna Crum
1683287593
Tyler was amazing. He did an awesome troubleshooting a problem with work done by the people our home warranty sent out for a repair. Would 10/10 recommend.

Suzanne Lapsley
1683143265
Polite, knowledgeable service men. Fair price.

Jodi Durran
1683138747
I have never been SO impressed with a business like MasterTech. My tech, Matt S, was incredible and very polite. He took the time to explain everything to me. I had 3 small projects I needed help with and he exceeded in all of them!

Foo Fighter
1683135710
These guys were respectful and courteous, will call them in future for all plumbing needs. Great Job!Previous plumbers were Roto Rooter. Roto Rooter was terrible, made blatant mess in my house and laughed as they did it. Don't call Roto Rooter unless you want to pay extra for a bad job, bad service, and idiots that enjoy damaging your home.

AMBER GARDNER
1682972061
Every technician was quick, kind, courteous and knowledgeable. Gary Buck was amazing! He knew exactly what he needed to do and I was blown away at how quickly he was done. I feel like he went above and beyond to make sure I was taken care of and that I understood everything. Thank you so much for saving me from this nightmare! I’m extremely happy with how everything went! ⭐️ ⭐️ ⭐️⭐️⭐️

Mark Twenter
1682790274

Shannon A.
1682748573
We had a leak from a busted pipe in our wall from the hose outside. Thankfully, it only occurred when we turned the hose on. Mastertech came out, gave us a quote, we paid a $100 deposit, and asked them to come back to do the work another day due to personal reasons. We asked if they did drywall repair, since to get to the pipe they would need to cut into the wall. They did not do drywall repair, but offered to get us in touch with someone whom did. They returned on the scheduled day and because we asked about drywall repair they knew of that issue and we feel that they went above and beyond to take care of us. They replaced our outdoor water spigot, the pipe with a hole in it, and then this is where they went above and beyond... they installed an access panel with a water valve to turn off the water to the outside spigot in the winter, so that we would not have this issue again. No drywall repair is needed and future concerns of that pipe being damaged in negative degree temps have been remedied. They were here 45 minutes and we feel the cost was reasonable and in line with inside wall pipe repairs. Having the quoted price not change and for them to add an access panel and shut off valve was simply spectacular.

Weston Richardson
1682722538
Andy was super professional and helped us with getting a new water heater installed even though it was getting late on a Friday evening. He truly went above and beyond. After the installation, Andy gave me a ton of great tips to help keep the water systems in good repair. I would definitely recommend their services!

Jim Medley
1682715020

Dan Prieto
1682615470
Professional and fast

Don Spiers
1682610549
Excellent work that was rapidly responded to.

roger whitney
1682541729
The guys were great, Matt made sure he checked all pipes with me and explained where we could improve things and why we didn't need to have services. He helped me pick out a new shower to have installed which best suited the bathroom and was also well under the budget. Honesty and integrity, we are having them do more work in the fall. Call these guys, you'll be glad you did.

Chie Dittamore
1682534170
Technician is good and knowledgeable. .

Susan Webster
1682530943

George Wilson
1682455614
Responding quickly to replace my water heater. Work was professional.

donald martin
1682451465

Linsey Williams
1682440819
I like the semi annual inspections. It is great to know how everything is working.

Pamela Hall
1682429772
Service technician was pleasant, knowledgeable and explained what exactly was needed and gave a detailed estimate.Technician installed two water faucets and water cut-off valves in a timely manner. He arrived on time and worked efficiently. He explained how items worked.

Nancy Workman
1682364353
I appreciate Matt going out of his way to work me into his schedule today. We had a family emergency and he did a great job resolving a problem with my water heater.

Daniel St. John
1682122685
Very professional, called with an active leak and they fit us in their schedule arriving 30 mins later! Did great work and provided great advice.

Travis Hart
1682094059
Friendly efficient and honest service. I’m getting several thousand worth of work unfortunately but glad it’s getting fixed right.

Nikki Gomez
1682093122

Jeff Hailey
1682002124
Tech showed up promptly and diagnosed our issue in a matter of minutes. Fault was a cracked PVC pipe, replaced in under an hour and pricing was very competitive!

John Newingham
1681952673
Got an estimate over the phone. Price was much lower than some other quotes I received. They were able the schedule me in the next day. Tech, Chris, was very helpful and quick. Will use them for future needs.Update: used them again for HVAC repair. Super quick and very friendly. Very happy customer! Again!

Kit Beale
1681930357
Ryan from MasterTech was very professional and friendly. Service was quick and price was reasonable. Will use again!

Evan Shoemaker
1681928826
Our firm had a potential problem with a waterline in our building, and MasterTech had a technician out to assess our issue the day after we initially contacted them, and at a very reasonable fee. Would use again!

Raul Castillo
1681913725

Molly Malone
1681875843
Always a pleasure dealing with MasterTech. I've been using their services for about 20 years now and have never had a bad experience. Very dependable and professional.

Sanjeev Ravipudi
1681855625
Matt and Max were prompt, kind, courteous, and considerate. They are knowledgeable and capable. They did an amazing job.

Terry Hamilton
1681841649
On time and thorough. Technician was informative about recommendations and promptly installed new hardware to compressor. Very satisfied.

Audrey Kerr
1681835355

Joshua Ramsey
1681830567
These guys are awesome! Fast, friendly, and efficient!

Tim Patrick
1681781167
Very clean,courteous,and professional.

Trey Mckague
1681517294
I inquired about drain cleaning and they were out there the next day! The plumber that was sent out was timely and professional. We encountered some unexpected problems and he was very nice and considerate about helping me understand what was going on through the whole process!

Steve
1681500709

Ulysses Pulido
1681499672
Always fair and upfront, great work, clean techs, always clean up after themselves, overall nice people to include dispatch. Highly recommend them. Ask about being a member!

Brenda ESSEN
1681343912
Matt was great to work with and did a great job.

Miriam GolombM
1681332710
The tech today was very helpful in identifying problem and looking for solution.

Kyle McAllister
1681311939
The office was super helpful getting my appointment scheduled and Ryan was at my door within 2 hours. He quoted the price before starting and was able to snake my sewer line quickly. He was very professional and knowledgeable. I’d highly recommend him and his team.

Sean Spence
1681310342
MasterTech does all of our plumbing and HVAC work and has for years because they always do a great job. Most recently, we had a horribly clogged toilet that we could not fix ourselves; they took care of that and checked other issues as long as they were at the house. All of their people are excellent and we always know we can count on them.

Crystal
1681241372

[email protected] Cw65203
1681163033
The service man was prompt and polite. He explains all the parts he serviced on my furnace which was very helpful.

Brad Boyer
1681142567
We had Chad and Matthew come to the house to repair a pipe issue. I have been a property manager for over 20 years and I have seen my fair share of disappointing product from disappointing companies. Master tech sent these two exceptional guys out and that’s all they did exceptional work, hands-down. they were so nice and friendly and very open with what they were doing and what all needed to be done. Usually spending money is not a fun thing to do when it’s just for repairs but I feel like spending money today was a blessing because I know the work was done, right and I got to meet two exceptional young men. I would recommend master tech over any plumbing company in Columbia and the surrounding areas. Trust me I’ve seen a lot and this is the best experience I’ve ever had. I just got lucky that it was on my personal property , thank you Chad and Matthew !

jttwitchell1
1680900148
Tech was very professional and told me before the work was started how much it would cost. I recommend them to all.

Barbara Sanchez
1680894353

Kelsey Roy
1680878126
I received a call first thing in the morning after I submitted a request online the night before. Additionally, our technician Nate was wonderful! He was punctual, kind, knowledgeable and informative. 10/10 would recommend Master Tech.

Miikka Rokkanen
1680807499