Reviews

Andy was great and explained things very well

Andy was awesome. He did not give up even though it was a tough job. I would recommend him and his company to anyone.

Emergency plumbing call. Andy was hear from almost 30 miles away and arrived very quickly. Extremely pleasant and knowledgeable. Would recommend him to anyone

Andy did an amazing job!!! He was friendly and answered any question I had. He replaced our broken kitchen faucet in no time at all. He also has the seal of approval from our Golden Retriever Tiberius, who gave him a 5 paw review. Thank you Andy. You fixed what I broke. I will recommend MasterTech to friends, family and neighbors.

10/10! Andy came the same day we called, provided clear detailed observations, a plan and gave us options based on what we needed. This was our first experience with Andy and the MasterTech team and they've earned a customer for life. Not that I want more plumbing issues in my life, but if they happen I know who to call!

Andy Hoover did great at explaining things to us. Was thorough when inspecting everything. Told us what our plumbing could and could not handle until we resolve the problem.

Andy Hoover was very thorough, efficient and professional.

Brandon was helpful and efficient in diagnosing and initiating our repair. Highly recommended!

Logan was great. Super prompt, easy to work with and did an excellent job. Thanks Logan!

Friendly team, liked how they included me on the plan and gave options before moving forward.

John was fantastic—professional and friendly, and he got the work done thoroughly and quickly. Highly recommended!! Update: a couple years later and Ryan at MasterTech came out to help us with a drain issue—- clog between the house and the sewer. He was friendly and fast and clearly knew his business. What a delight to see someone work when they really know what they are doing! Further update: a year further on and the MasterTech crew came out two months ago to change a bad capacitor on our antiquated air conditioner. Talked with CJ about options for replacement, since the coolant can't legally be replaced and I'd rather get a new system before it's a crisis. Gave us several options for heat pumps and also for financing, took the time to explain pros and cons of each option. That was in late August. Last week we pulled the trigger; yesterday they came out to do the installation and today they did the QA inspection. Brett, Jake, Mike, CJ, and the rest of the crew did a great job and were super friendly. Highly recommended!

Excellent service again with MCKENZIE! She was so thorough explaining everything. Installed today both an air scrubber and new water softener. Excellent workmanship. I would ask for her by name. Great job!

We have called MasterTech for a number of unrelated issues in our home and know from experience they will efficiently and effectively take care of any plumbing, heating or cooling problem we might have. We have nothing but praise for their service and will always call them. Today, Andy found some issues that had been making our washing machine leak and efficiently dealt with the cause then explained what we could do to eliminate the problem. We appreciate his expertise and his communication skills. We will always call Master Tech for our plumbing needs.

Andy Hoover was exceptional! He was very knowledgeable regarding the work that needed to be done. I learned alot from him about the right way to do plumbing! And I will be requesting Andy should I need a plumber again although I pray that I won't be needing one in the near future!

Had a whole new Heat pump and furnace put in today by Brett, Kale and Sam. They did an excellent job and were very professional and took the time to explain how the new thermostat works.

Andy did an excellent job of explaining everything.

Macenzie helped us with our water softener and a few days later we needed help with a water heater and she was excellent again. Highly recommend MasterTech - we have been doing business with them for years and are happy customers.

Fast, friendly, very reasonable prices, I have never had a bad experience with any of the Mastertech technicians and scheduling is always a breeze. Have been using them for all of my HVAC and plumbing needs for 3+ years. 10/10 would recommend. Andy was great!

Matt did a great job servicing my home. I felt like he cared about helping me find potential issues. He even gave my dog some love.

Andy was our helper. He fixed three toilets, making sure that they were correctly moored to the floor. He also put in three new faucets for us. He was informative without being intrusive. The service was everything we could've wanted.

Matt and Brandon came to get it done! We were scheduled for several Plumbing fixes and small upgrades. After installations and upgrades we found that they went above and beyond not just to do what was scheduled on paper but insured that our faucets and repair areas were cleabed out & were performing at maximum efficiency. They were super courteous and walked us through all of the repairs at the end making sure we had good understanding of what had been completed. Excellent Customer Service!

Andy was great. Great communication

Had a hot water heater tank bust that caused several problems late at night. By 8AM the next morning Matt was on site and by 10AM had a new water heater. Highly recommend.

Had a great experience using MasterTech. They came out same day and fixed my toilet. Andy explained everything he was doing and helped me understand the process.

Matt Langley was informative and answered all my questions. He reviewed my plumbing and heating and was very thorough. Matt also installed an air purification system. Thanks Matt and Mastertech.