Reviews

CUSTOMER REVIEWS

Excellent
4.9
Based on 2663 reviews
Linda L.
4 hours ago
I highly recommend them.
John C.
14 hours ago
Matt and Macenzie removed my wife's and mine old kitchen sink and replaced it with a new sink and faucet. the project was made more difficult because they had to cut out the entries for the faucet and the garbage disposal as well put in new piping as the new sink's depth was longer than the previous sink. Both Matt and Macenzie were total professionals as they got started in the late AM and were still able to finish by 3:30. They also had to deal with one of our over-curious cats getting into their work area to give them some friendly advice. At the end of the project, they showed us the work that they had done, including the new piping and explained why they needed to do the work that was done. I would strongly recommend you ask for Matt and Macenzie to work on any of your plumbing needs as they are willing to answer every question and re-explain if you need it. Thanks, Matt and Macenzie!
Kelly A.
21 hours ago
Andy was great and explained things very well
Anna R.
3 days ago
Andy was awesome. He did not give up even though it was a tough job. I would recommend him and his company to anyone.
Ross
3 days ago
Emergency plumbing call. Andy was hear from almost 30 miles away and arrived very quickly. Extremely pleasant and knowledgeable. Would recommend him to anyone
Michael F.
3 days ago
Andy did an amazing job!!! He was friendly and answered any question I had. He replaced our broken kitchen faucet in no time at all. He also has the seal of approval from our Golden Retriever Tiberius, who gave him a 5 paw review. Thank you Andy. You fixed what I broke. I will recommend MasterTech to friends, family and neighbors.
Emma D.
4 days ago
10/10! Andy came the same day we called, provided clear detailed observations, a plan and gave us options based on what we needed. This was our first experience with Andy and the MasterTech team and they've earned a customer for life. Not that I want more plumbing issues in my life, but if they happen I know who to call!
Allison K.
4 days ago
Andy Hoover did great at explaining things to us. Was thorough when inspecting everything. Told us what our plumbing could and could not handle until we resolve the problem.
Judy S.
4 days ago
Andy Hoover was very thorough, efficient and professional.
Tyson A.
4 days ago
Brandon was helpful and efficient in diagnosing and initiating our repair. Highly recommended!
John G.
5 days ago
Logan was great. Super prompt, easy to work with and did an excellent job. Thanks Logan!
Zach H.
6 days ago
Friendly team, liked how they included me on the plan and gave options before moving forward.
Jack H.
6 days ago
John was fantastic—professional and friendly, and he got the work done thoroughly and quickly. Highly recommended!! Update: a couple years later and Ryan at MasterTech came out to help us with a drain issue—- clog between the house and the sewer. He was friendly and fast and clearly knew his business. What a delight to see someone work when they really know what they are doing! Further update: a year further on and the MasterTech crew came out two months ago to change a bad capacitor on our antiquated air conditioner. Talked with CJ about options for replacement, since the coolant can't legally be replaced and I'd rather get a new system before it's a crisis. Gave us several options for heat pumps and also for financing, took the time to explain pros and cons of each option. That was in late August. Last week we pulled the trigger; yesterday they came out to do the installation and today they did the QA inspection. Brett, Jake, Mike, CJ, and the rest of the crew did a great job and were super friendly. Highly recommended!
LeeShack
6 days ago
Excellent service again with MCKENZIE! She was so thorough explaining everything. Installed today both an air scrubber and new water softener. Excellent workmanship. I would ask for her by name. Great job!
Barbara W.
6 days ago
We have called MasterTech for a number of unrelated issues in our home and know from experience they will efficiently and effectively take care of any plumbing, heating or cooling problem we might have. We have nothing but praise for their service and will always call them. Today, Andy found some issues that had been making our washing machine leak and efficiently dealt with the cause then explained what we could do to eliminate the problem. We appreciate his expertise and his communication skills. We will always call Master Tech for our plumbing needs.
Carol D.
1 week ago
Andy Hoover was exceptional! He was very knowledgeable regarding the work that needed to be done. I learned alot from him about the right way to do plumbing! And I will be requesting Andy should I need a plumber again although I pray that I won't be needing one in the near future!
Barbara P.
1 week ago
Had a whole new Heat pump and furnace put in today by Brett, Kale and Sam. They did an excellent job and were very professional and took the time to explain how the new thermostat works.
Diane C.
1 week ago
Andy did an excellent job of explaining everything.
Kate S.
1 week ago
Macenzie helped us with our water softener and a few days later we needed help with a water heater and she was excellent again. Highly recommend MasterTech - we have been doing business with them for years and are happy customers.
John D.
2 weeks ago
Fast, friendly, very reasonable prices, I have never had a bad experience with any of the Mastertech technicians and scheduling is always a breeze. Have been using them for all of my HVAC and plumbing needs for 3+ years. 10/10 would recommend. Andy was great!
Giovanni C.
2 weeks ago
Matt did a great job servicing my home. I felt like he cared about helping me find potential issues. He even gave my dog some love.
Gary W.
2 weeks ago
Andy was our helper. He fixed three toilets, making sure that they were correctly moored to the floor. He also put in three new faucets for us. He was informative without being intrusive. The service was everything we could've wanted.
Amber J.
2 weeks ago
Matt and Brandon came to get it done! We were scheduled for several Plumbing fixes and small upgrades. After installations and upgrades we found that they went above and beyond not just to do what was scheduled on paper but insured that our faucets and repair areas were cleabed out & were performing at maximum efficiency. They were super courteous and walked us through all of the repairs at the end making sure we had good understanding of what had been completed. Excellent Customer Service!
Katy W.
2 weeks ago
Andy was great. Great communication
Randal D.
2 weeks ago
Had a hot water heater tank bust that caused several problems late at night. By 8AM the next morning Matt was on site and by 10AM had a new water heater. Highly recommend.
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Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO in July 2026.

The most recent job was on July 18, 2026.

MasterTech Plumbing, Heating and Cooling has completed 4,064 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

Macenzie M.
Macenzie M. Checked in
Air conditioning blowing but not cooling found failed dual capacitor
Columbia, MO 65203
Macenzie M.
Macenzie M. Checked in
Furnace leaking everywhere found system to be R-22 recommend replacing
Columbia, MO 65203
Andy H.
Andy H. Checked in
Tankless not heating. Columbia mo.
Columbia, MO 65201
Andy H.
Andy H. Checked in
Main line sewer clog. Cable to clear. Columbia mo.
Columbia, MO 65201
Matt M.
Matt M. Checked in
New furnace and air conditioner in Columbia Missouri
Columbia, MO 65203
Matt M.
Matt M. Checked in
New water heater and water softener in Columbia Missouri
Columbia, MO 65203
Macenzie M.
Macenzie M. Checked in
Thermostat lost power found drain was not sloped properly
Columbia, MO 65203
Columbia, MO - Air conditioning maintenance and repair
Macenzie M.
Macenzie M. Checked in
Air conditioning maintenance and repair
Columbia, MO 65202
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