Reviews

CUSTOMER REVIEWS

Excellent
4.9
Based on 2655 reviews
John G.
10 hours ago
Logan was great. Super prompt, easy to work with and did an excellent job. Thanks Logan!
Zach H.
1 day ago
Friendly team, liked how they included me on the plan and gave options before moving forward.
Jack H.
1 day ago
John was fantastic—professional and friendly, and he got the work done thoroughly and quickly. Highly recommended!! Update: a couple years later and Ryan at MasterTech came out to help us with a drain issue—- clog between the house and the sewer. He was friendly and fast and clearly knew his business. What a delight to see someone work when they really know what they are doing! Further update: a year further on and the MasterTech crew came out two months ago to change a bad capacitor on our antiquated air conditioner. Talked with CJ about options for replacement, since the coolant can't legally be replaced and I'd rather get a new system before it's a crisis. Gave us several options for heat pumps and also for financing, took the time to explain pros and cons of each option. That was in late August. Last week we pulled the trigger; yesterday they came out to do the installation and today they did the QA inspection. Brett, Jake, Mike, CJ, and the rest of the crew did a great job and were super friendly. Highly recommended!
LeeShack
1 day ago
Excellent service again with MCKENZIE! She was so thorough explaining everything. Installed today both an air scrubber and new water softener. Excellent workmanship. I would ask for her by name. Great job!
Barbara W.
1 day ago
We have called MasterTech for a number of unrelated issues in our home and know from experience they will efficiently and effectively take care of any plumbing, heating or cooling problem we might have. We have nothing but praise for their service and will always call them. Today, Andy found some issues that had been making our washing machine leak and efficiently dealt with the cause then explained what we could do to eliminate the problem. We appreciate his expertise and his communication skills. We will always call Master Tech for our plumbing needs.
Carol D.
3 days ago
Andy Hoover was exceptional! He was very knowledgeable regarding the work that needed to be done. I learned alot from him about the right way to do plumbing! And I will be requesting Andy should I need a plumber again although I pray that I won't be needing one in the near future!
Barbara P.
3 days ago
Had a whole new Heat pump and furnace put in today by Brett, Kale and Sam. They did an excellent job and were very professional and took the time to explain how the new thermostat works.
Diane C.
3 days ago
Andy did an excellent job of explaining everything.
Kate S.
4 days ago
Macenzie helped us with our water softener and a few days later we needed help with a water heater and she was excellent again. Highly recommend MasterTech - we have been doing business with them for years and are happy customers.
John D.
6 days ago
Fast, friendly, very reasonable prices, I have never had a bad experience with any of the Mastertech technicians and scheduling is always a breeze. Have been using them for all of my HVAC and plumbing needs for 3+ years. 10/10 would recommend. Andy was great!
Giovanni C.
6 days ago
Matt did a great job servicing my home. I felt like he cared about helping me find potential issues. He even gave my dog some love.
Gary W.
6 days ago
Andy was our helper. He fixed three toilets, making sure that they were correctly moored to the floor. He also put in three new faucets for us. He was informative without being intrusive. The service was everything we could've wanted.
Amber J.
1 week ago
Matt and Brandon came to get it done! We were scheduled for several Plumbing fixes and small upgrades. After installations and upgrades we found that they went above and beyond not just to do what was scheduled on paper but insured that our faucets and repair areas were cleabed out & were performing at maximum efficiency. They were super courteous and walked us through all of the repairs at the end making sure we had good understanding of what had been completed. Excellent Customer Service!
Katy W.
1 week ago
Andy was great. Great communication
Randal D.
1 week ago
Had a hot water heater tank bust that caused several problems late at night. By 8AM the next morning Matt was on site and by 10AM had a new water heater. Highly recommend.
Shane B.
1 week ago
Had a great experience using MasterTech. They came out same day and fixed my toilet. Andy explained everything he was doing and helped me understand the process.
Michelle P.
1 week ago
Matt Langley was informative and answered all my questions. He reviewed my plumbing and heating and was very thorough. Matt also installed an air purification system. Thanks Matt and Mastertech.
Ray J.
1 week ago
We had are yearly check up for plumbing and havc. And the Service I received from Matt L, and Jake on the havc side was amazing they explained everything to me and had awesome suggestions that can prolong the life of our furnace. On the plumbing side Andy H, found a small leak in our main pipe was able to fix it in a matter of an hour wow. Thanks to everyone at master tech and their great technicians!!!
Mary Ann H.
1 week ago
Polite, professional! Excellent at determining issue! Andy does excellent work! Highly recommend him and MasterTech!!! Thanks for great service!
Phyllis J.
1 week ago
I highly recommend MasterTech Plumbing, Heating & Air Conditioning! From the very beginning, they were quick to respond to my calls and returned my call promptly. They were also very helpful in answering all of my questions. They sent out a qualified technician, Chad, who was excellent. Chad introduced himself, shared some background information about himself and his experience with the company, and immediately made us feel comfortable. He worked quickly and efficiently, was very polite and respectful, and did an excellent job. He also cleaned up after himself, which I really appreciated. We were extremely pleased with the service we received from MasterTech and especially with Chad. It’s nice to have a company that is responsive, professional, and truly cares about its customers. I would definitely recommend MasterTech to anyone needing plumbing, heating, or air conditioning services!
L R.
1 week ago
We've been happy customers of MasterTech for years. They're a great company with excellent technicians. They've kept us up and running through everything from sewer issues to plumbing problems, which has been a godsend. For our 2026 plumbing inspection (& to replace a faucet that was driving me crazy), Mackenzie was outstanding. Like all MasterTech's people, she was professional, knowledgeable, and great about answering my endless string of questions. She was really pleasant to work with! So much so, that I think one of our cats wanted to go home with her. And the faucet she replaced? Fantastic. Another plumbing issue turned no-so-bad. Thanks Mackenzie, and MasterTech.
Allison M.
2 weeks ago
My experience was 5 stars! I am VERY happy!!! Brandon was very thorough and gave me lots of details and suggestions for actions to take. He did a great job!!
Tim and Julie C.
2 weeks ago
Today Andy taught my son a plumbing fix! He is so knowledgeable and ready to explain to you everything that he’s doing. We just love MasterTech!
Christina P.
2 weeks ago
Andy returned today to finish replacing a cartridge in our shower. He was polite, efficient and very knowledgeable. He also took a quick look at a garbage disposal and gave me tips on next steps if it’s not working. Thanks, Andy.
Kevin St. G.
2 weeks ago
Brandon came over and was able to quickly evaluate the situation. Had great communication, and walked me through the process to get us back up and running.
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Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO on October 15, 2026.

MasterTech Plumbing, Heating and Cooling has completed 4,052 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

Brandon V.
Brandon V. Checked in
furnace tune up, blower motor remove and clean, air scrubber installed
Columbia, MO 65201
Matthew L.
Matthew L. Checked in
Heating inspection
Columbia, MO 65201
Logan M.
Logan M. Checked in
Not enough hot water Columbia mo
Columbia, MO 65201
Johnny S.
Johnny S. Checked in
Plumbing inspection in Columbia, MO
Columbia, MO 65203
Matthew L.
Matthew L. Checked in
Plumbing inspection. Secured loose faucet
Columbia, MO 65203
Matthew L.
Matthew L. Checked in
Furnace inspection. Air scrubber install
Columbia, MO 65203
Columbia, MO - Inspection Columbia Missouri
Mike H.
Mike H. Checked in
Inspection Columbia Missouri
Columbia, MO 65203
Macenzie M.
Macenzie M. Checked in
Furnace heating check
Columbia, MO 65202
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