Reviews

CUSTOMER REVIEWS

Top rated

4.9

Based on 2667 reviews

Donna C.

10 hours ago

Tech was professional and pleasant

C E.

1 day ago

Andy has been a huge help and explains issues and options clearly.

Elizabeth S.

1 day ago

Andy and Cameron were both great to work with and i would highly recommend them to anyone 😀 👍

Cathy W.

1 day ago

Matt came today to do maintenance on air conditioner and heater and did great

Sharon W.

2 days ago

Ryan did a great job!!! Would definitely recommend MasterTech.

Sue F.

2 days ago

Mackenzie and Jake were great. They got the job done in record time!

feng C.

2 days ago

Logan is great guy. Thanks logan

Brian C.

3 days ago

Andy was very helpful and easy to work with. 10/26/26 update - Andy was back for something else and was great to work with again.

Jim R.

5 days ago

Great Tech !! Sewer main clean out

Steven F.

5 days ago

Tech was knowledgeable, professional, and friendly. Welcome in our home anytime.

Joanne W.

6 days ago

Tech was very informed and answered all my questions concerning plumbing and furnaces. December 10, 2025 I wrote a review about the excellent service I received from Master Tech a year ago. I thought that I had at that time received superb service, however the furnace care and the fixing of my kitchen faucet was the best service I’ve ever received in my home. Matt was friendly, gave great advice and patiently answered all my questions. Two thumbs up.

Steve M.

1 week ago

Prompt service. Plumbing Tech, Andy, was knowledgeable and very courteous and friendly. He diagnosed the problem quickly and fixed it.

Gretchen B.

1 week ago

MasterTech always provides great service!! Macenzie and Jake did a great job explaining and installing an air scrubber for me. They also gave my pups a lot of love, which made their day!

Don L.

1 week ago

The workman was very friendly and explained what was needed and made the repair fast!

Peggy M.

1 week ago

I have been very impressed, from the initial representative who came to the house to assess my needs andprovide me an estimate to the technician who came today to install my water softener. Both were helpful, friendly, on time, efficient, knowledgeable, and thorough. The technician informed me about the restricted flow devices that I did not know I had on my faucets and he removed all of the ones where I ask him to. Every effort was made to be sure that I had the system that I wanted that, that it was placed in a convenient location, that I understood how to use it, and that I had a phone number to call if I had any problems or questions down the road. I couldn’t be happier with the service. I can’t wait to enjoy my new soft water, which will be a blessing because our water is incredibly hard.

Rick B.

1 week ago

Matt is great and the company communication is excellect.

Rob A.

1 week ago

Mackenzie was awesome. She helped me work with the home warranty company to get everything resolved without any headache and she knew what was going on at every turn.

Linda L.

1 week ago

I highly recommend them.

John C.

1 week ago

Matt and Macenzie removed my wife's and mine old kitchen sink and replaced it with a new sink and faucet. the project was made more difficult because they had to cut out the entries for the faucet and the garbage disposal as well put in new piping as the new sink's depth was longer than the previous sink. Both Matt and Macenzie were total professionals as they got started in the late AM and were still able to finish by 3:30. They also had to deal with one of our over-curious cats getting into their work area to give them some friendly advice. At the end of the project, they showed us the work that they had done, including the new piping and explained why they needed to do the work that was done. I would strongly recommend you ask for Matt and Macenzie to work on any of your plumbing needs as they are willing to answer every question and re-explain if you need it. Thanks, Matt and Macenzie!

Kelly A.

1 week ago

Andy was great and explained things very well

Anna R.

2 weeks ago

Andy was awesome. He did not give up even though it was a tough job. I would recommend him and his company to anyone.

Ross

2 weeks ago

Emergency plumbing call. Andy was hear from almost 30 miles away and arrived very quickly. Extremely pleasant and knowledgeable. Would recommend him to anyone

Michael F.

2 weeks ago

Andy did an amazing job!!! He was friendly and answered any question I had. He replaced our broken kitchen faucet in no time at all. He also has the seal of approval from our Golden Retriever Tiberius, who gave him a 5 paw review. Thank you Andy. You fixed what I broke. I will recommend MasterTech to friends, family and neighbors.

Emma D.

2 weeks ago

10/10! Andy came the same day we called, provided clear detailed observations, a plan and gave us options based on what we needed. This was our first experience with Andy and the MasterTech team and they've earned a customer for life. Not that I want more plumbing issues in my life, but if they happen I know who to call!

Allison K.

2 weeks ago

Andy Hoover did great at explaining things to us. Was thorough when inspecting everything. Told us what our plumbing could and could not handle until we resolve the problem.

Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO in March 2026.

The most recent job was on March 31, 2026.

MasterTech Plumbing, Heating and Cooling has completed 4,161 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

Matt M. Checked in 211 days ago

Upon arrival, the HVAC system was not cooling and in a hard lockout state. The initial step involved resetting the system and connecting digital gauges to assess its performance. The system was found to be cooling within the expected range, indicating that the issue might not be related to the compressor or major components. However, high head pressure was detected, which could suggest a possible issue with the thermal expansion valve (TXV). Despite efforts to diagnose the TXV, conclusive evidence of its malfunction could not be obtained during the visit. Recommendations were provided to the client for further investigation and potential replacement of the TXV to resolve the high head pressure issue. The system was left in a safe and operational state, with clear instructions for monitoring and follow-up actions.

Columbia, MO 65203