Reviews

CUSTOMER REVIEWS

Top rated
4.9
Based on 2672 reviews
Robert Herting J.
8 hours ago
Mackenzie came and did a very thorough annual inspection of our heating system. She was very pleasant and nice to work with and did a very professional job and repair. Would highly recommend her.
Terri R.
2 days ago
Very nice gentleman. Explained as he worked, very knowledgeable. Overall great experience!
Donald W.
2 days ago
Replacing a water heater: Madter Tech called to let me know they were on their way, technician was friendly and professional. Done in less than 90 minutes.
Robin R.
2 days ago
Andy and Cam did a great job addressing urgent plumbing issues. They also spent time educating me about my system so that I can troubleshoot in the future. While plumbing work is never a bargain, I think they made it as cost-effective as possible. Also, the guys are really fun. They could do a radio show about plumbing together 🙂
Michael H.
2 days ago
Thanks Ryan and Macenzie
L R.
2 days ago
** Had to edit to leave this review. 11-2-26 Everyone hates having to replace their HVAC system, but we didn’t have much choice. A couple of weeks ago MasterTech installed our new heat pump & we couldn’t be happier. First, CJ came out and talked with us about our options, including a great financing plan. We’ve worked with CJ several times, and he’s always gone above and beyond to help us get what we need in a way we can afford. No pressure, just helpful information. Needless to say, you almost can’t put a price on that. Thanks CJ for all your help over the years. Installation day: Brett and his crew Sam and Kale arrived right on time and got to work immediately. They did a fantastic job removing our old HVAC and installing the new system. Brett checked everything to make sure it was running properly, i.e., vents, outdoor unit, thermostat, etc., and he explained it all to us. And this wasn’t easy, since we had about a million questions—but Brett was super helpful and just outstanding in every way. Last but not least, they left everything, both inside and out, at least as clean as they found it. We really appreciate that. It was a very professional and smooth experience. Thanks Brett, Kale, and Sam, you guys made all the difference.
Emily G.
3 days ago
Andy and Cam were professional, polite and knowledgeable! They came in, diagnosed the issues, set to work and were done very quickly. Would definitely recommend and will use them again should the need arise in the future!
Cailin L.
5 days ago
Brandon was very quick and professional! Thanks for the help
Corey U.
5 days ago
Very knowledgeable and helpful with current and future issues. Very nice and professional.
Patricia M.
6 days ago
Yes Chad was an outstanding plumbing technician with masttertech in columbia mo recommend him highly!!🩷💕
Bryan B.
6 days ago
The guys were professional and courteous.
Zac M.
6 days ago
Brandon was a great help, and got the job done quickly.
Garret B.
6 days ago
It went great nice, friendly people
Donna C.
1 week ago
Tech was professional and pleasant
C E.
1 week ago
Andy has been a huge help and explains issues and options clearly.
Elizabeth S.
1 week ago
Andy and Cameron were both great to work with and i would highly recommend them to anyone 😀 👍
Cathy W.
1 week ago
Matt came today to do maintenance on air conditioner and heater and did great
Sharon W.
1 week ago
Ryan did a great job!!! Would definitely recommend MasterTech.
Sue F.
1 week ago
Mackenzie and Jake were great. They got the job done in record time!
feng C.
1 week ago
Logan is great guy. Thanks logan
Brian C.
1 week ago
Andy was very helpful and easy to work with. 10/26/26 update - Andy was back for something else and was great to work with again.
Jim R.
2 weeks ago
Great Tech !! Sewer main clean out
Steven F.
2 weeks ago
Tech was knowledgeable, professional, and friendly. Welcome in our home anytime.
Joanne W.
2 weeks ago
Tech was very informed and answered all my questions concerning plumbing and furnaces. December 10, 2025 I wrote a review about the excellent service I received from Master Tech a year ago. I thought that I had at that time received superb service, however the furnace care and the fixing of my kitchen faucet was the best service I’ve ever received in my home. Matt was friendly, gave great advice and patiently answered all my questions. Two thumbs up.
Steve M.
2 weeks ago
Prompt service. Plumbing Tech, Andy, was knowledgeable and very courteous and friendly. He diagnosed the problem quickly and fixed it.
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Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO on November 6, 2025.

MasterTech Plumbing, Heating and Cooling has completed 4,170 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

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