Reviews

Technician (Andy Hoover) was prompt, easy to understand, informative, and assessed our problem very quickly. He also made sure the appliance (water heater) was running safely before he left.

Macenzie was prompt and friendly. She explained things well.

I've used MasterTech for 20 years and am impressed with their professionalism and knowledge. Everyone (techs, admin and sales) are all friendly and accommodating. I definitely recommend. On my most recent visit Brandon fixed the problem and explained how to avoid it again. Once again a very knowledgeable and service- oriented team.

Very professional and knowledgeable

Mackenzie came and did a very thorough annual inspection of our heating system. She was very pleasant and nice to work with and did a very professional job and repair. Would highly recommend her.

Very nice gentleman. Explained as he worked, very knowledgeable. Overall great experience!

Replacing a water heater: Madter Tech called to let me know they were on their way, technician was friendly and professional. Done in less than 90 minutes.

Andy and Cam did a great job addressing urgent plumbing issues. They also spent time educating me about my system so that I can troubleshoot in the future. While plumbing work is never a bargain, I think they made it as cost-effective as possible. Also, the guys are really fun. They could do a radio show about plumbing together 🙂

Thanks Ryan and Macenzie

** Had to edit to leave this review. 11-2-26 Everyone hates having to replace their HVAC system, but we didn’t have much choice. A couple of weeks ago MasterTech installed our new heat pump & we couldn’t be happier. First, CJ came out and talked with us about our options, including a great financing plan. We’ve worked with CJ several times, and he’s always gone above and beyond to help us get what we need in a way we can afford. No pressure, just helpful information. Needless to say, you almost can’t put a price on that. Thanks CJ for all your help over the years. Installation day: Brett and his crew Sam and Kale arrived right on time and got to work immediately. They did a fantastic job removing our old HVAC and installing the new system. Brett checked everything to make sure it was running properly, i.e., vents, outdoor unit, thermostat, etc., and he explained it all to us. And this wasn’t easy, since we had about a million questions—but Brett was super helpful and just outstanding in every way. Last but not least, they left everything, both inside and out, at least as clean as they found it. We really appreciate that. It was a very professional and smooth experience. Thanks Brett, Kale, and Sam, you guys made all the difference.

Andy and Cam were professional, polite and knowledgeable! They came in, diagnosed the issues, set to work and were done very quickly. Would definitely recommend and will use them again should the need arise in the future!

Brandon was very quick and professional! Thanks for the help

Very knowledgeable and helpful with current and future issues. Very nice and professional.

Yes Chad was an outstanding plumbing technician with masttertech in columbia mo recommend him highly!!🩷💕

The guys were professional and courteous.

Brandon was a great help, and got the job done quickly.

It went great nice, friendly people

Tech was professional and pleasant

Andy has been a huge help and explains issues and options clearly.

Andy and Cameron were both great to work with and i would highly recommend them to anyone 😀 👍

Matt came today to do maintenance on air conditioner and heater and did great

Ryan did a great job!!! Would definitely recommend MasterTech.

Mackenzie and Jake were great. They got the job done in record time!

Logan is great guy. Thanks logan

Andy was very helpful and easy to work with. 10/26/26 update - Andy was back for something else and was great to work with again.