Reviews

CUSTOMER REVIEWS

Top rated
4.9
Based on 2678 reviews
Gerry N.
7 hours ago
Repeated reliable professional service since we first hired them in 2006. 🙂
Matthew F.
15 hours ago
Matt and Cameron were great! They recognized exactly what needed to be done and provided multiple solutions for me. They went above and beyond to make sure I was happy with the results. The work performed was truly top notch. They even cleaned up before and afterwards and left me with a great peace of mind. Thank you MasterTech and thanks guys. I appreciate your professionalism and expertise and will definitely use you company for any future projects or services!
Jacob B.
2 days ago
Andy is super helpful and quite knowledgeable. He got our job done quick and professionally. He talked me through what he was doing and why he was doing it. Hope I can have him back out for any future plumbing needs.
Melissa H.
3 days ago
Once again Andy was a rockstar in getting our new water heater installed. And the crew who did our sewer repair was fantastic. We thought there was need for a liner to be put in. when the crew arrived in the morning and ran the camera one more time, they discover it was actually just a broken joint. Rather than the $7000 repair we were originally quoted, the crew did the honest thing and told us we only needed the less expensive joint repair... saving us over $3000!! And they did it fast...just a few hours and we're good as new.
Ethan M.
3 days ago
Would recommend MasterTech for others based on this experience. The techs were thorough, knowledgeable & efficient. Appreciated their prompt service & professionalism.
Arthur S.
4 days ago
Andy was knowledgeable and did a great job.
Christine S.
1 week ago
Technician (Andy Hoover) was prompt, easy to understand, informative, and assessed our problem very quickly. He also made sure the appliance (water heater) was running safely before he left.
James H.
1 week ago
Macenzie was prompt and friendly. She explained things well.
Lora U.
1 week ago
I've used MasterTech for 20 years and am impressed with their professionalism and knowledge. Everyone (techs, admin and sales) are all friendly and accommodating. I definitely recommend. On my most recent visit Brandon fixed the problem and explained how to avoid it again. Once again a very knowledgeable and service- oriented team.
Mark M.
1 week ago
Very professional and knowledgeable
Robert Herting J.
1 week ago
Mackenzie came and did a very thorough annual inspection of our heating system. She was very pleasant and nice to work with and did a very professional job and repair. Would highly recommend her.
Terri R.
2 weeks ago
Very nice gentleman. Explained as he worked, very knowledgeable. Overall great experience!
Donald W.
2 weeks ago
Replacing a water heater: Madter Tech called to let me know they were on their way, technician was friendly and professional. Done in less than 90 minutes.
Robin R.
2 weeks ago
Andy and Cam did a great job addressing urgent plumbing issues. They also spent time educating me about my system so that I can troubleshoot in the future. While plumbing work is never a bargain, I think they made it as cost-effective as possible. Also, the guys are really fun. They could do a radio show about plumbing together 🙂
Michael H.
2 weeks ago
Thanks Ryan and Macenzie
L R.
2 weeks ago
** Had to edit to leave this review. 11-2-26 Everyone hates having to replace their HVAC system, but we didn’t have much choice. A couple of weeks ago MasterTech installed our new heat pump & we couldn’t be happier. First, CJ came out and talked with us about our options, including a great financing plan. We’ve worked with CJ several times, and he’s always gone above and beyond to help us get what we need in a way we can afford. No pressure, just helpful information. Needless to say, you almost can’t put a price on that. Thanks CJ for all your help over the years. Installation day: Brett and his crew Sam and Kale arrived right on time and got to work immediately. They did a fantastic job removing our old HVAC and installing the new system. Brett checked everything to make sure it was running properly, i.e., vents, outdoor unit, thermostat, etc., and he explained it all to us. And this wasn’t easy, since we had about a million questions—but Brett was super helpful and just outstanding in every way. Last but not least, they left everything, both inside and out, at least as clean as they found it. We really appreciate that. It was a very professional and smooth experience. Thanks Brett, Kale, and Sam, you guys made all the difference.
Emily G.
2 weeks ago
Andy and Cam were professional, polite and knowledgeable! They came in, diagnosed the issues, set to work and were done very quickly. Would definitely recommend and will use them again should the need arise in the future!
Cailin L.
2 weeks ago
Brandon was very quick and professional! Thanks for the help
Corey U.
2 weeks ago
Very knowledgeable and helpful with current and future issues. Very nice and professional.
Patricia M.
2 weeks ago
Yes Chad was an outstanding plumbing technician with masttertech in columbia mo recommend him highly!!🩷💕
Bryan B.
2 weeks ago
The guys were professional and courteous.
Zac M.
2 weeks ago
Brandon was a great help, and got the job done quickly.
Garret B.
2 weeks ago
It went great nice, friendly people
Donna C.
2 weeks ago
Tech was professional and pleasant
C E.
2 weeks ago
Andy has been a huge help and explains issues and options clearly.
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Recent Reviews

Rated 4.8 out of 5 stars based on 1139 customer reviews

Customers say: The provided content primarily contains positive reviews, with recurring themes of professionalism, expertise, promptness, and excellent service. Negative reviews are scarce and do not represent a clear, recurring trend. The overall tone is positive, with customers expressing satisfaction with the company's services, technicians, and the quality of the work performed.

Columbia, MO at a glance

MasterTech Plumbing, Heating and Cooling has completed 8 jobs in Columbia, MO in June 2025.

The most recent job was on June 19, 2025.

MasterTech Plumbing, Heating and Cooling has completed 4,191 jobs in Columbia, MO in the last 12 months. The first job there was in October 2014.

Job Locations and Reviews

Ryan H.
Ryan H. Checked in
Drain cleaning in Columbia
Columbia, MO 65203
Andy H.
Andy H. Checked in
Shower valve replacement. Cut wall to expose old shower valve. Cut out. Replace with new trim kit for updated look. Columbia mo.
Columbia, MO 65201
Tyler E.
Tyler E. Checked in
Air conditioner not cooling in Columbia Missouri
Columbia, MO 65203
Tyler I.
Tyler I. Checked in
No cooling in Columbia
Columbia, MO 65203
Logan M.
Logan M. Checked in
Plumbing inspection columbia mo
Columbia, MO 65201
Logan M.
Logan M. Checked in
Sewer issue Columbia mo
Columbia, MO 65203
Macenzie M.
Macenzie M. Checked in
Air conditioning check in Columbia Missouri
Columbia, MO 65201
Andy H.
Andy H. Checked in
Removal of old kitchen faucet. Installation of new customer supplied kitchen faucet. Columbia mo.
Columbia, MO 65203
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