If you’re a homeowner in Columbia, MO, considering upgrading your heating and cooling system, a heat pump could be the ideal solution for year-round comfort. Unlike traditional systems that rely solely on burning fuel or electricity to generate heat, heat pumps work by transferring heat, making them more energy-efficient and cost-effective. We specialize in heat pump installation and a full range of plumbing and HVAC services in Columbia, MO, to help you improve your home’s energy efficiency and indoor comfort. Heat pumps offer a versatile and reliable solution, whether you are seeking a greener way to heat your home during the winter or a cooling system for those hot Missouri summers. In this guide, we’ll walk you through what a heat pump is, how it operates, and why choosing us for your installation ensures you get the best service and long-term benefits for your investment.
We understand that upgrading your HVAC system is a big decision, and we’re here to make the process smooth and informative, providing professional insight tailored to your home’s specific needs.
A heat pump is a highly efficient HVAC system that provides heating and cooling for your home, making it a versatile solution for year-round comfort. Unlike traditional heating systems, which rely on burning fuel (such as gas or oil) to generate heat, a heat pump transfers heat from one place to another. During the winter, it extracts heat from the outside air, even when cold temperatures, and moves it into your home. The process is reversed in the summer: the heat pump pulls heat from inside your home and releases it outside, keeping your indoor environment cool and comfortable.
This heat transfer method is incredibly energy-efficient because it simply moves heat and doesn’t require generating heat. As a result, homeowners can experience significant savings on energy bills while reducing their carbon footprint. By choosing a heat pump, you opt for a greener, more cost-effective solution that minimizes energy use and helps protect the environment. Plus, because heat pumps handle heating and cooling and even integrate with air filters, you’ll only need one system to maintain a comfortable temperature throughout the year.
Heat Pump
The benefits
Installing a heat pump in your home offers numerous advantages, making it an excellent investment for comfort and cost savings. Here are some key benefits:
Energy Efficiency
One of the most significant advantages of a heat pump is its energy efficiency. Unlike traditional systems that burn fuel to generate heat, heat pumps transfer heat from one place to another. This process uses significantly less electricity, resulting in lower utility bills. Over time, the energy savings can be substantial, especially for homeowners in Columbia, MO, where heating and cooling are essential throughout the year.
Year-Round Comfort
A heat pump provides reliable heating in the winter and cooling during the summer, making it a truly versatile solution for all seasons. With just one system, you can maintain a comfortable temperature in your home regardless of the weather outside. This eliminates the need for separate heating and cooling systems, simplifying maintenance and reducing upfront costs.
Environmentally Friendly
Heat pumps are also more environmentally friendly than traditional HVAC systems. They produce fewer greenhouse gas emissions since they move heat rather than generating it through combustion. This makes them a greener choice for homeowners who want to reduce their carbon footprint while enjoying efficient heating and cooling.
Our expert technicians at MasterTech Plumbing, Heating, and Cooling can help you assess whether a heat pump is the right choice for your home. We’ll consider factors like your home’s size, insulation, and energy needs to recommend the best system, ensuring optimal comfort and efficiency year-round.
A heat pump system transfers heat rather than generates it through fuel combustion, making it a more efficient and eco-friendly option. During the colder months, even when the outside temperature is below freezing, the system extracts heat from the outdoor air and moves it into your home to provide warmth. This is possible because thermal energy is still in the air, even at low temperatures.
In the summer, the heat pump switches its function, pulling heat from inside your home and transferring it outdoors, effectively cooling your indoor space. This ability to reverse its operation and serve as a heating and cooling system makes the heat pump incredibly versatile and efficient.
Because it doesn’t rely on burning fuel, a heat pump system can significantly lower energy consumption and utility costs compared to traditional HVAC systems. Its dual functionality means you only need one system for heating and cooling, simplifying maintenance and installation while reducing your overall environmental impact. This makes it an ideal solution for year-round comfort in homes throughout Columbia, MO, especially when paired with Air Handlers, ensuring optimal airflow and temperature distribution.
Key Components of a Heat Pump System
Outdoor Unit: This unit extracts or expels heat, depending on the season.
Indoor Unit: The indoor unit distributes the heated or cooled air throughout your home.
Refrigerant Lines: These lines carry heat between the indoor and outdoor units.
MasterTech offers professional installation services to ensure your heat pump system operates at peak efficiency all year.
Why Choose MasterTech for Heat Pump Installation in Columbia, MO?
Regarding heat pump installation in Columbia, MO, MasterTech Plumbing, Heating, and Cooling stands out for our decades of experience, expertise, and dedication to customer satisfaction. Serving the Mid-Missouri area for over 30 years, we have built a reputation for delivering reliable and high-quality HVAC services.
Our experienced technicians follow a proven 6-step service system to guarantee that every installation is performed to the highest standards. This meticulous approach ensures that your heat pump operates efficiently from day one, providing peace of mind and optimal performance.
Consultation: We assess your home’s size, insulation, and heating and cooling needs.
System Selection: We’ll help you choose the ideal heat pumpsystem for your home based on your needs.
Installation: Our trained technicians will expertly install the heat pump, ensuring everything is connected and functioning correctly.
Testing and Adjustments: We’ll thoroughly test the system and adjust for optimal performance after installation.
Homeowner Education: We’ll walk you through the system and explain how to use it and maintain it for longevity.
Follow-Up Service: Our job doesn’t end after installation. We offer ongoing maintenance services to keep your system running smoothly.
With our 24/7 emergency service availability, you can count on MasterTech whenever you need us, whether for installation, repair, or maintenance.
Common Problems with Heat Pumps
While heat pumps are known for their reliability and efficiency, like any system, they can experience issues over time. Regular maintenance can help prevent many problems, but here are a few common issues that homeowners may encounter:
Inconsistent Heating or Cooling
If your heat pump isn’t providing consistent temperatures, it could indicate low refrigerant levels or a malfunctioning thermostat. These issues can affect the system’s ability to transfer heat effectively, leading to uneven heating or cooling in your home.
Frozen Coils
The coils can freeze in colder weather, particularly if the system isn’t defrosting properly. This can hinder the heat pump’s ability to extract heat from the outside air, reducing efficiency and potentially causing the system to stop working. Frozen coils should be addressed quickly to prevent further damage to the system.
Loud Noises
Unusual sounds, such as grinding, rattling, or squealing, often point to mechanical issues within the system. Loud noises may indicate problems with the compressor, motor, or other internal components. Your heat pump must be inspected immediately to avoid more significant damage if you hear strange noises.
At MasterTech Plumbing, Heating, and Cooling, our experienced technicians are trained to quickly diagnose and repair any issues with your heat pump system. Whether it’s a minor fix or a more complex repair, we’ll ensure your heat pump is back up and running efficiently, keeping your home comfortable throughout the year. Regular maintenance and prompt repairs can extend the life of your system and improve its overall performance.
MasterTech Plumbing, Heating, and Cooling is your trusted local choice if you’re searching for heat pump installation near me. Based in Columbia, MO, we proudly serve homeowners in nearby communities such as Ashland, Boonville, Centralia, and many more. Our reputation for delivering high-quality service is built on years of experience, and our technicians are expertly trained to install heat pumps tailored to your home’s specific heating and cooling needs.
Whether you’re planning to install a brand-new heat pump system, need furnace installation, or require a replacement for your existing unit, MasterTech is ready to provide you with a seamless experience from start to finish. We ensure your home stays comfortable year-round with an energy-efficient and reliable system. Contact us today to schedule a consultation, and let us help you take the first step toward enhanced comfort and savings in your home.
Additional Services for Your Home Comfort
At MasterTech Plumbing, Heating, and Cooling, we go beyond heat pump installations to offer a wide range of services to enhance your home’s comfort and indoor air quality. Our additional services ensure that every part of your home’s HVAC system works together for optimal comfort and health.
Humidifiers
During the cold, dry winter months, maintaining the proper humidity level in your home is crucial. Our humidifiers help balance your home’s air, preventing dry skin, irritated sinuses, and even damage to wooden furniture or floors caused by arid air.
Dehumidifiers
In contrast, the summer months in Missouri can bring uncomfortable humidity. Our dehumidifiers ensure a comfortable, moisture-free environment, helping to prevent mold growth and making the air in your home feel fresher and cooler.
UV Air Sanitizers
To improve the overall air quality in your home, we offer UV air sanitizers that eliminate harmful bacteria, viruses, and allergens from the air. These systems are ideal for families with allergies or asthma or anyone looking to create a healthier indoor environment.
Air Quality Testing
Are you concerned about the quality of the air you and your family are breathing? We provide comprehensive air quality testing to detect harmful pollutants or allergens in your home, ensuring your air is clean, safe, and healthy.
These services perfectly complement our heat pump installations, giving you a complete, integrated solution for home comfort and improved air quality. At MasterTech, we’re committed to helping you create a healthier, more comfortable living space all year round.
Typically, installing a heat pump takes one to two days, depending on the complexity of the project and your home’s specific requirements. Our experienced technicians at MasterTech work efficiently to ensure your system is installed properly and up and running as quickly as possible.
Heat pumps are highly energy-efficient. They can save homeowners up to 50% on heating costs compared to traditional systems like furnaces or baseboard heaters. Heat pumps use significantly less electricity by transferring heat instead of generating it, helping you lower your energy bills while maintaining comfort year-round.
Yes! Modern heat pumps are designed to operate efficiently in cold weather, even in temperatures as low as -15°F. Technology advancements have improved their performance, allowing them to extract heat from the air even during harsh winter conditions common in Columbia, MO.
A heat pump can last between 15 and 20 years with proper care and regular maintenance. Regular servicing by professionals like the technicians at MasterTech ensures your system operates efficiently and reliably over its lifetime.
Some homeowners may install a backup heating system as a precaution in colder climates. However, most modern heat pumps are designed to provide sufficient heating, even in freezing temperatures. Our experts can assess your home’s needs and help determine if a backup system is necessary for added peace of mind.
For more information about heat pump installation in Columbia, MO, or to schedule a consultation, contact MasterTech Plumbing, Heating, and Cooling today!
Adam Buck is amazing! He came over hours after our sewer line backed up into the basement and cleared the line out. We are so grateful for Master Tech!
Adam Buck is amazing! He came over hours after our sewer line backed up into the basement and cleared the line out. We are so grateful for Master Tech!
Thank you, Macenzie for all your work. It was a great job.Had a great experience...nice employee, experienced and very professional. Glad I used Master Tech. Thank you.
Thank you, Macenzie for all your work. It was a great job.Had a great experience...nice employee, experienced and very professional. Glad I used Master Tech. Thank you.
The tech arrived on time and as announced. She was very friendly, professional and knowledgeable. She performed the work in a highly efficient & effective manner to fix my problem. I was very impressed by her skill & speed & friendly yet professional approach & demeanor. I would recommend this company to others without reservation.
The tech arrived on time and as announced. She was very friendly, professional and knowledgeable. She performed the work in a highly efficient & effective manner to fix my problem. I was very impressed by her skill & speed & friendly yet professional approach & demeanor. I would recommend this company to others without reservation.
Logan was prompt, friendly and knowledgeable! He took the time to explain and was very thorough in his work. What more can you ask for in a technician?
Logan was prompt, friendly and knowledgeable! He took the time to explain and was very thorough in his work. What more can you ask for in a technician?
Excellent customer service! Had a main line leak and was able to get serviced same day; Logan and Max were both prompt, professional and explained everything thoroughly with the repairs and updated equipment. Overall felt very taken care of and a huge weight off our shoulders from their help!!
Excellent customer service! Had a main line leak and was able to get serviced same day; Logan and Max were both prompt, professional and explained everything thoroughly with the repairs and updated equipment. Overall felt very taken care of and a huge weight off our shoulders from their help!!
First time customer. My call was for standard HVAC maintenance for the season plus a minor fix from a previous company. The Tech was professional and did excellent work.
First time customer. My call was for standard HVAC maintenance for the season plus a minor fix from a previous company. The Tech was professional and did excellent work.
Our serviceman, Kyle, was fantastic! He was thorough and knowledgeable. He walked us through every procedure he was performing on our a/c, heat, and water heater. The office supplied him with items he needed to complete tasks if he didn't have them, including a new water heater. He worked for 6 hours and was pleasant and busy every minute he was here.
Our serviceman, Kyle, was fantastic! He was thorough and knowledgeable. He walked us through every procedure he was performing on our a/c, heat, and water heater. The office supplied him with items he needed to complete tasks if he didn't have them, including a new water heater. He worked for 6 hours and was pleasant and busy every minute he was here.
Excellent service and incredibly friendly! Matt and Tyler was extremely knowledgeable and helpful in explaining plumbing basics, and he went above and beyond to find a solution for our request. Fantastic work – I highly recommend!
Excellent service and incredibly friendly! Matt and Tyler was extremely knowledgeable and helpful in explaining plumbing basics, and he went above and beyond to find a solution for our request. Fantastic work – I highly recommend!
I feel like they are neighbors! They provide quick service and reasonable rates. The technician came today after making an appointment last night at 5 pm. I think this technician has helped us 5 times over the years. It's nice to see the same person.
I feel like they are neighbors! They provide quick service and reasonable rates. The technician came today after making an appointment last night at 5 pm. I think this technician has helped us 5 times over the years. It's nice to see the same person.
Master Tech was once again terrific. They were prompt as before and Adam did a great job of navigating the repair area under the kitchen sink and fixing the issues while explaining it as the job evolved.
Master Tech was once again terrific. They were prompt as before and Adam did a great job of navigating the repair area under the kitchen sink and fixing the issues while explaining it as the job evolved.
Tyler was transparent, effective, courteous, and efficient in fixing a motor issue with my AC fan unit. Will definitely rely on Tyler and MasterTech going forward.
Tyler was transparent, effective, courteous, and efficient in fixing a motor issue with my AC fan unit. Will definitely rely on Tyler and MasterTech going forward.
Logan and Froy were the A team in fixing my toilet issue. Logan was great at explaining all of the key problems and talked to me before taking next steps to ensure I was comfortable with cost and the suggested remedy. Excellent service!
Logan and Froy were the A team in fixing my toilet issue. Logan was great at explaining all of the key problems and talked to me before taking next steps to ensure I was comfortable with cost and the suggested remedy. Excellent service!
Logan came out promptly and did a wonderful job assessing our leak. He got an excavation team together quickly and our problem should be solved tomorrow. Great service!
Logan came out promptly and did a wonderful job assessing our leak. He got an excavation team together quickly and our problem should be solved tomorrow. Great service!
Logan was the tech that came out. I received a text that he was on the way, another that he arrived. He was very polite, conscientious, honest and went through all my options in detail. I had 4 issues going on and he was able to break it down in a very transparent manner, with all the charges. I have used Master Tech for years and they are always reliable and have very hard working people on staff. Would highly recommend.Matt, who came out an did the repairs, was fast, knowledgeable and since we have an older home, there were snags. Matt was able to figure with arounds that didn’t involve additional charge. He was able to get the corroded plumbing parts out without breaking anything, also making additional work unnecessary. I was very pleased!
Logan was the tech that came out. I received a text that he was on the way, another that he arrived. He was very polite, conscientious, honest and went through all my options in detail. I had 4 issues going on and he was able to break it down in a very transparent manner, with all the charges. I have used Master Tech for years and they are always reliable and have very hard working people on staff. Would highly recommend.Matt, who came out an did the repairs, was fast, knowledgeable and since we have an older home, there were snags. Matt was able to figure with arounds that didn’t involve additional charge. He was able to get the corroded plumbing parts out without breaking anything, also making additional work unnecessary. I was very pleased!
Macenzie is excellent at her job. She is very friendly and takes the time needed to explain the work she will be doing while she is on the job. I would recommend her and master tech to anyone.
Macenzie is excellent at her job. She is very friendly and takes the time needed to explain the work she will be doing while she is on the job. I would recommend her and master tech to anyone.
I use master tech for all my plumbing needs and they have always been prompt, friendly, and thorough! All of their techs are knowledgeable and efficient, and today the tech Logan was no different, he did a great job. Highly recommend!
I use master tech for all my plumbing needs and they have always been prompt, friendly, and thorough! All of their techs are knowledgeable and efficient, and today the tech Logan was no different, he did a great job. Highly recommend!
Logan found the leaks and offered great advice on resolving the problem. He also took extra time to show me the specific parts I need to buy to do the repairs myself
Logan found the leaks and offered great advice on resolving the problem. He also took extra time to show me the specific parts I need to buy to do the repairs myself
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
Logan was an A+ technician, fixed my leak in 30min while I walked my hyper dog. He clearly explained / showed me the problem & fixed it w/ zero mess.Other places in town may be a bit cheaper, but I am happy to pay for & will happily recommend Master Tech for their polite, fast/efficient, & quality work, every time!
Logan was an A+ technician, fixed my leak in 30min while I walked my hyper dog. He clearly explained / showed me the problem & fixed it w/ zero mess.Other places in town may be a bit cheaper, but I am happy to pay for & will happily recommend Master Tech for their polite, fast/efficient, & quality work, every time!
Andy was professional and highly knowledgeable. Service was top-notch. He inspected and replaced my disposal, and offered advice on overall plumbing. Andy's visit could not have gone better; thanks!
Andy was professional and highly knowledgeable. Service was top-notch. He inspected and replaced my disposal, and offered advice on overall plumbing. Andy's visit could not have gone better; thanks!
These guys did a great job, fair pricing and efficient. They were very helpful with all the work I needed done and got my furnace up and running again quickly.
These guys did a great job, fair pricing and efficient. They were very helpful with all the work I needed done and got my furnace up and running again quickly.
The technician (Andy) was knowledgeable, polite and solved are frozen pipes problem. He also made recommendations for avoiding this situation in the future. Highly pleased with his work.
The technician (Andy) was knowledgeable, polite and solved are frozen pipes problem. He also made recommendations for avoiding this situation in the future. Highly pleased with his work.
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
I have used Mastertechs service for the last 10 years are so. Since I’m a retired remodeling contractor I have referred them to a lot of my customers. They have good techs and provide a professional service. I would recommend them to anyone!
I have used Mastertechs service for the last 10 years are so. Since I’m a retired remodeling contractor I have referred them to a lot of my customers. They have good techs and provide a professional service. I would recommend them to anyone!
Gary did a great job in explaining the benefits of a tankless water heater, was able to find discounts for us, and replaced our worn out tank water heater for a tankless in a short period of time the same day. Later, Gary added recirculation to our tankless water heater. His recommended addition will reduce water wastage in waiting for the hot water from the heater to reach the faucet.
Gary did a great job in explaining the benefits of a tankless water heater, was able to find discounts for us, and replaced our worn out tank water heater for a tankless in a short period of time the same day. Later, Gary added recirculation to our tankless water heater. His recommended addition will reduce water wastage in waiting for the hot water from the heater to reach the faucet.
showed up very quickly after call and had my drain figured out in less than 10 minutes. Ryan was very professional and knowledgeable. I will call you next time I have a problem.
showed up very quickly after call and had my drain figured out in less than 10 minutes. Ryan was very professional and knowledgeable. I will call you next time I have a problem.
On 4/8 and 4/10/25 Kyle Mohler, Service Technician for MasterTech installed air purifiers to our home HVAC system. In addition he identified and corrected issues associated with our systems humidifier and corrected a problem with our home’s water pressure. Mr. Mohler was very professional and courteous. He arrived on time both days, explained in a clear and concise manner the work he was about to perform and provided quotes for the material and services before performing each task in a timely manner. He is highly recommended. I work from a home office for Vertiv Corporation which has over 27,000 employees world wide with a global service organization. If Vertiv had a service office in Columbia I would do my very best to recruit Mr. Mohler for Vertiv!As they say in the US Navy, Bravo Zulu to Kyle!Sincerely,Bill Shank
On 4/8 and 4/10/25 Kyle Mohler, Service Technician for MasterTech installed air purifiers to our home HVAC system. In addition he identified and corrected issues associated with our systems humidifier and corrected a problem with our home’s water pressure. Mr. Mohler was very professional and courteous. He arrived on time both days, explained in a clear and concise manner the work he was about to perform and provided quotes for the material and services before performing each task in a timely manner. He is highly recommended. I work from a home office for Vertiv Corporation which has over 27,000 employees world wide with a global service organization. If Vertiv had a service office in Columbia I would do my very best to recruit Mr. Mohler for Vertiv!As they say in the US Navy, Bravo Zulu to Kyle!Sincerely,Bill Shank
Matt is very professional, knowledgeable, and an expert in his field. I highly recommend that you use Mastertech for all plumbing issues, especially Matt. I find him to be kind and very polite. He goes way beyond his scope of work. Good job, Matt!
Matt is very professional, knowledgeable, and an expert in his field. I highly recommend that you use Mastertech for all plumbing issues, especially Matt. I find him to be kind and very polite. He goes way beyond his scope of work. Good job, Matt!
needs. Thanks, Gary! 
