Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia

Heat Pump Maintenance

Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia

Your heat pump plays a crucial role in maintaining a comfortable indoor environment throughout the year, keeping your home cool in the summer and warm in the winter. However, like any HVAC system, it needs regular attention to perform at its best. At MasterTech Plumbing, Heating, and Cooling, we understand how essential a well-functioning heat pump is for your comfort and energy savings. As Columbia, MO’s trusted experts in Plumbing and HVAC in Columbia, MO, we offer comprehensive heat pump maintenance to ensure your system operates efficiently all year.

Regular heat pump maintenance does more than just prevent unexpected breakdowns; it helps extend the life of your unit, improves energy efficiency, and lowers your utility bills. By addressing potential issues early on, we can save you from costly repairs and help keep your home comfortable without interruptions. Whether you’ve noticed your system isn’t running as smoothly as it should, or it’s simply time for a routine check-up, our team is here to provide the expert care your heat pump needs.

Let’s dive into why scheduling routine maintenance is critical and how we can help keep your heat pump in top condition.

Why Heat Pump Maintenance is Essential

Routine maintenance for your heat pump is vital to ensuring it operates efficiently throughout the year, keeping you cool in the summer or warm during the winter months. By investing in regular upkeep, you can significantly improve the energy efficiency of your system, reduce the likelihood of unexpected breakdowns, and prolong the lifespan of your unit. Without consistent maintenance, your heat pump may lose efficiency, leading to higher energy bills, potential system malfunctions, and costly repairs.

At MasterTech Plumbing, Heating, and Cooling, we take a thorough and personalized approach to every maintenance visit. Our experienced technicians follow a detailed process to inspect, clean, and fine-tune your heat pump, ensuring every component works optimally. From checking refrigerant levels to ensuring the coils and filters are clean, we focus on the small details that make a big difference in performance and longevity.

Whether you live in Columbia, MO, or surrounding areas like Ashland, Boonville, or Fulton, we handles all your heat pump maintenance needs. With our help, you can ensure your heat pump remains reliable and efficient, providing consistent comfort throughout the year.

Heat Pump Service

Heat Pump Service: What’s Included?

At MasterTech Plumbing, Heating, and Cooling, we provide thorough heat pump service to ensure your system operates at peak efficiency. Our team of licensed HVAC technicians is trained to perform comprehensive maintenance that addresses both immediate concerns and potential issues that could affect your heat pump down the road.

Our heat pump service includes the following essential steps:

  • Inspecting Electrical Components: We carefully check the system’s electrical connections to ensure they function correctly and safely, preventing any electrical malfunctions that could lead to more significant problems.
  • Cleaning or Replacing Air Filters: Clean air filters are crucial for optimal airflow and energy efficiency. We’ll clean or replace filters as needed, helping to maintain indoor air quality and reduce strain on your system. If you’re interested in ongoing filter care, we also offer AC Filter Replacements for added convenience.
  • Checking Refrigerant Levels: Maintaining the correct refrigerant levels is vital for your heat pump to function efficiently in heating and cooling modes. Our technicians will ensure the refrigerant is appropriately balanced, avoiding issues like reduced heating or cooling performance.
  • Cleaning Indoor and Outdoor Coils: Dirty coils can significantly reduce your heat pump’s efficiency. We clean indoor and outdoor coils to enhance airflow and heat exchange, improving your system’s overall performance.
  • Testing the Thermostat: We verify that your thermostat is calibrated correctly, ensuring accurate temperature control and preventing any unnecessary cycling that could wear down your system.

Regular heat pump service is vital to catching minor issues before they become major repairs, saving you time, money, and frustration. Our comprehensive maintenance solutions ensure that your heat pump runs efficiently, keeping your home comfortable throughout the year.

Heat Pump Inside

Heat Pump Inside: What Happens During Maintenance?

Many homeowners are curious about heat pump maintenance inside their homes. While the outdoor unit is a vital part of the system, a significant portion of the work involves indoor components necessary for efficient operation and indoor comfort.

During a maintenance visit from MasterTech, our certified technicians will thoroughly inspect and service your indoor heat pump unit. Here’s what typically happens:

  • Blower Assembly Inspection and Cleaning: The blower assembly moves heated or cooled air throughout your home. Over time, dust and debris can accumulate, reducing airflow and efficiency. We clean the blower to ensure optimal air movement and ensure all parts work smoothly.
  • Airflow Check: Proper airflow is crucial for your heat pump to function effectively. Our team measures the airflow and ensures there are no blockages that could cause strain on your system or reduce its efficiency.
  • Ductwork Inspection: Leaky or poorly sealed ducts can result in significant energy loss and poor indoor air quality. Our technicians will inspect the ductwork for leaks, seal any problematic areas, and ensure your ducts are in good condition. This step not only improves the efficiency of your system but also contributes to better air quality in your home.
  • Thermostat Calibration: Ensuring your thermostat is properly and appropriately calibrated is critical to heat pump maintenance. An inaccurate thermostat can cause uneven heating or cooling and lead to energy inefficiencies.

While much of the work on your heat pump takes place inside, it’s just as crucial as the work done on the outdoor unit. Every step we take during the maintenance process is designed to maximize your system’s efficiency and lifespan, keeping your home comfortable year-round. With MasterTech, you can trust that every detail is taken care of, ensuring your heat pump performs at its best.

Why Do Heat Pumps Require a High Amount of Servicing?

Why do heat pumps require a high amount of servicing? Heat pumps require more frequent servicing than other HVAC systems because of their year-round operation. Unlike traditional systems with dedicated seasons for heating or cooling, heat pumps function continuously throughout the year in both heating and cooling modes. This constant use means they experience more wear and tear, increasing the need for regular maintenance to ensure smooth and efficient performance.

Additionally, heat pumps operate differently from other systems. Instead of generating heat like a furnace, heat pumps transfer heat from one place to another. This process relies on complex components such as refrigerant, coils, fans, and air handlers. These parts must be kept in optimal condition to function efficiently, making routine servicing critical. Proper refrigerant levels, clean coils, and unobstructed airflow are essential for the system’s performance, as any imbalance can significantly impact the unit’s efficiency and lead to higher energy bills.

These components can deteriorate without regular maintenance, causing your heat pump to work harder than necessary. This decreases efficiency and can result in costly repairs and potential system failure. Neglected maintenance may also lead to issues such as frozen coils, blocked filters, or faulty thermostats, which can compromise your home’s comfort.

We understand the unique demands on heat pumps and provide comprehensive servicing to prevent these problems. Our experienced technicians thoroughly inspect and fine-tune your system, helping you avoid unexpected breakdowns and ensuring your heat pump runs efficiently year-round. With our expert care, you can trust that your heat pump will continue to provide reliable heating and cooling for your home.

A Bryant heat pump undergoing professional heat pump maintenance with gauges attached for system testing outside a brick home.

Heat Pump Servicing

Heat Pump Servicing: The Benefits of Regular Maintenance

Regular servicing for your heat pump is more than just a preventive measure; it’s an intelligent investment that directly impacts your home’s comfort, energy efficiency, and overall system longevity. Whether your heat pump works hard to keep you cool in the summer or warm in the winter, routine maintenance ensures it runs at peak performance year-round. Here are the top reasons why scheduling regular heat pump maintenance with us is a wise choice for any homeowner:

  • Energy Efficiency: Over time, dirt, dust, and other debris can build up in your system, causing it to work harder than necessary. A well-maintained heat pump uses less energy by running more efficiently, which can result in lower utility bills and reduced energy consumption. Keeping the components clean and functioning correctly makes your heat pump operate more smoothly and effectively, giving you maximum efficiency with minimal waste.
  • Extended Lifespan: Like any mechanical system, your heat pump will wear down over time. However, regular maintenance helps mitigate this wear and tear by keeping the system clean and addressing minor issues before they become significant problems. By extending the lifespan of your unit, you can delay the need for costly replacements and get the most out of your initial investment.
  • Fewer Breakdowns: Heat pump servicing includes thoroughly inspecting your system’s components, allowing our technicians to catch and address potential issues early. This proactive approach reduces the chances of unexpected breakdowns and expensive emergency repairs, giving you peace of mind and ensuring your heat pump works reliably when needed.
  • Improved Indoor Air Quality: Clean air filters and coils are essential for maintaining good indoor air quality. During regular maintenance, we replace or clean your filters, remove dust or debris, and ensure your system is circulating fresh air. This improves the air quality in your home and contributes to better overall health for your family, particularly those with allergies or respiratory conditions. Consider our Air Quality Testing services for a more thorough assessment of your home’s air.

By staying on top of regular heat pump servicing, you can ensure that your system runs efficiently, prolong its life, and avoid costly repairs. We offer convenient service plans that make it easy and affordable to keep your heat pump in top shape all year. Let us help you maintain your comfort while saving energy costs and protecting your investment.

The Heat Pump Maintenance Process

When you choose MasterTech Plumbing, Heating, and Cooling for your heat pump maintenance, you’re selecting a team dedicated to delivering top-notch service and ensuring your system performs at its best. Our heat pump maintenance process is designed to be thorough, ensuring that every component of your unit is inspected, cleaned, and optimized for efficient operation. Here’s a closer look at what’s involved in our proven maintenance process:

  • Inspection: The first step in our process is a comprehensive inspection of your heat pump’s critical components. This includes checking the coils for dirt or damage, ensuring the refrigerant levels are balanced, inspecting all electrical connections for safety, and verifying that the thermostat is functioning correctly. Our goal during this phase is to identify potential issues that could impact your system’s performance or lead to future breakdowns.
  • Cleaning: Dirt and debris can accumulate on the coils and filters over time, reducing your system’s efficiency and causing it to work harder than necessary. Our technicians clean the indoor and outdoor coils, ensuring optimal heat transfer, and either clean or replace the air filters. This step not only improves airflow but also enhances the overall performance of your heat pump, allowing it to operate more efficiently.
  • Lubrication: We lubricate all moving parts, such as fan motors and bearings, to ensure smooth operation and reduce unnecessary wear and tear. Proper lubrication minimizes friction, extending the life of your components and preventing potential mechanical failures.
  • Testing: After completing the inspection, cleaning, and lubrication, we thoroughly test the entire system to ensure it’s operating at peak efficiency. This includes running the system through heating and cooling cycles, checking for proper airflow, and confirming that the thermostat accurately controls the temperature. By the end of this testing phase, you can rest assured that your heat pump is ready to keep your home comfortable no matter the season.

This detailed process ensures your heat pump is prepared to deliver reliable, efficient performance year-round. Our comprehensive approach not only prevents minor issues from becoming more significant problems but also helps you save on energy bills while extending the life of your system. For added comfort, we also offer services like Humidifiers to ensure your indoor air quality is at its best during dry seasons.

Common Heat Pump Problems

Heat pumps are generally reliable, but like any HVAC unit, they can encounter problems over time. Understanding these common issues can help you catch them early before they lead to more extensive repairs or reduced efficiency. Here are some of the most frequent problems we see with heat pumps:

  • Low Refrigerant Levels: Your heat pump uses refrigerant to transfer heat efficiently. If refrigerant levels are too low, your system may struggle to heat or cool your home correctly. Low refrigerant can also indicate a system leak, which must be addressed promptly to prevent further damage.
  • Blocked or Dirty Air Filters: A clogged or dirty air filter restricts airflow, making your heat pump work harder. This can lead to poor performance, higher energy bills, and increased wear and tear on the system. Regularly replacing or cleaning filters is a simple but essential part of maintaining your heat pump’s efficiency and preventing damage.
  • Malfunctioning Thermostats: If your thermostat isn’t working correctly, it can cause your heat pump to cycle on and off too frequently, or it may not regulate the temperature as expected. A malfunctioning thermostat can also contribute to uneven heating or cooling in your home, which can be frustrating and uncomfortable.
  • Frozen Outdoor Units: During colder months, your heat pump’s outdoor unit may freeze up, preventing the system from functioning correctly. While some frost is expected, a layer of ice can indicate a problem, such as poor airflow or refrigerant issues. If left unchecked, it can lead to system shutdowns or damage.

Fortunately, many of these issues can be avoided with regular maintenance. At MasterTech, we thoroughly inspect and tune your heat pump during routine service visits to prevent problems from developing. However, if you experience any of these issues, it’s essential to address them immediately. Contact us for fast, reliable repairs to restore your system to optimal performance.

Additional HVAC Services We Offer

At MasterTech Plumbing, Heating, and Cooling, we are committed to keeping your home comfortable throughout every season. Beyond expert heat pump maintenance, we offer a comprehensive range of HVAC services to meet all your heating and cooling needs. Whether it’s keeping your air conditioner in top shape during the summer or ensuring your furnace is ready for winter, our experienced technicians are here to help. Here’s a look at the additional HVAC services we provide:

  • AC Filter Replacements: Regularly replacing your air conditioner filters is critical to maintaining proper airflow and efficiency. Dirty or clogged filters can restrict airflow, causing your system to work harder and use more energy. We offer convenient AC Filter Replacements to ensure your system runs smoothly and your indoor air stays clean.
  • Furnace Maintenance: Your furnace needs regular care to operate efficiently and safely. Our thorough Furnace Maintenance service includes inspecting the system, cleaning components, and making adjustments to ensure optimal performance. By scheduling routine maintenance, you can extend the life of your furnace and prevent costly breakdowns during the colder months.
  • Air Conditioning Repair & Maintenance: We’ve got you covered whether your A.C. system needs routine maintenance or unexpected repair. Our Air Conditioning Repair & Maintenance services are designed to keep your system running efficiently, reduce energy consumption, and prevent breakdowns during the year’s hottest days.
  • Ductless Mini Splits: If you’re looking for a flexible and energy-efficient cooling option, Ductless Mini Splits may be the perfect solution for your home. These systems are ideal for homes without existing ductwork or for adding targeted comfort to specific rooms. Our technicians can install, maintain, and repair ductless systems to ensure consistent and efficient performance.

Whether you need regular maintenance, quick repairs, or new installations, we are your go-to HVAC service provider in Columbia, MO. Contact us today to learn how we can keep your home comfortable, energy-efficient, and safe all year round.

FAQ: Heat Pump Maintenance in Columbia, MO

At MasterTech Plumbing, Heating, and Cooling, we understand that you may have questions about maintaining your heat pump. Below, we’ve answered some of the most frequently asked questions to help you understand the importance of regular maintenance and how it benefits your system.

It’s recommended to have your heat pump serviced at least once a year, ideally before the start of the heating season in the fall or the cooling season in the spring. Since heat pumps operate year-round, regular maintenance helps ensure they are ready for the demands of each season and can prevent unexpected breakdowns or inefficiencies. Routine service keeps your system running efficiently and can extend its lifespan.

If your heat pump isn’t performing as it should, there are a few common signs to look out for:

Reduced airflow or poor overall performance. If you notice any of these signs, it’s time to schedule maintenance with MasterTech. Addressing these issues early can help you avoid more costly repairs.

Higher-than-usual energy bills indicate the system works harder to heat or cool your home.

Inconsistent temperatures, where certain rooms may feel too warm or too cold.

Unusual noises, such as grinding, rattling, or squealing, come from the unit.

Routine heat pump maintenance is typically affordable, especially compared to emergency repairs or system replacements. Regular servicing helps prevent major issues, saving you money in the long run by reducing energy costs and avoiding unexpected breakdowns. At MasterTech, we offer competitive pricing for our heat pump maintenance services and are happy to discuss options that fit your budget. Contact us today for more details on pricing and service plans.

Yes! We understand the importance of keeping your home comfortable, regardless of season. That’s why MasterTech provides 24/7 emergency heat pump repair services. Whether your system has stopped working entirely or isn’t providing enough heating or cooling, our team is ready to respond quickly to restore comfort to your home. You can count on us to be there when you need us most.

While homeowners can handle a few maintenance tasks, such as changing air filters or clearing debris from around the outdoor unit, it’s important to have professional maintenance performed at least once a year. Our trained technicians thoroughly inspect, clean, and tune your heat pump to ensure every component functions properly. Professional servicing addresses issues that may not be visible or easily accessible, helping to ensure your system operates efficiently and safely.

dagmarwulfe
dagmarwulfe
1745930276
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
dagmarwulfe
dagmarwulfe
1745930276
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
feng chen
feng chen
1745861274
Logan is great guy. Thanks logan
feng chen
feng chen
1745861274
Logan is great guy. Thanks logan
Chris Mayfield
Chris Mayfield
1745852266
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
Chris Mayfield
Chris Mayfield
1745852266
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
Ronda Reitz
Ronda Reitz
1745551760
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
Ronda Reitz
Ronda Reitz
1745551760
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
Souneytha Thep
Souneytha Thep
1745527588
Logan came to help us with our waterheater and replaced ours! Awesome service and answered all of our questions. Highly recommend!
Souneytha Thep
Souneytha Thep
1745527588
Logan came to help us with our waterheater and replaced ours! Awesome service and answered all of our questions. Highly recommend!
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Keith Wade
Keith Wade
1745503996
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Keith Wade
Keith Wade
1745503996
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Dan Ponder
Dan Ponder
1745445629
Logan did an excellent job with the new plumbing. I highly recommend Master Tech.
Dan Ponder
Dan Ponder
1745445629
Logan did an excellent job with the new plumbing. I highly recommend Master Tech.
Alan
Alan
1745440303
Logan was great! He answered all my questions.
Alan
Alan
1745440303
Logan was great! He answered all my questions.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Joshua Cordray
Joshua Cordray
1745426806
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
Joshua Cordray
Joshua Cordray
1745426806
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
Laura Schroeder
Laura Schroeder
1745422198
So helpful. Highly recommend. Thanks, Logan!
Laura Schroeder
Laura Schroeder
1745422198
So helpful. Highly recommend. Thanks, Logan!
Jack Roberts
Jack Roberts
1745351056
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
Jack Roberts
Jack Roberts
1745351056
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
kathy kiely
kathy kiely
1745332586
Logan did a great job
kathy kiely
kathy kiely
1745332586
Logan did a great job
Robert Dawson
Robert Dawson
1745286838
Matt did a great job!! Fixed several issues that had not been completely resolved in the past. Highly recommend!!
Robert Dawson
Robert Dawson
1745286838
Matt did a great job!! Fixed several issues that had not been completely resolved in the past. Highly recommend!!
Sarah Amidei
Sarah Amidei
1745266859
Matt and Johnny were very helpful in answering questions. They were very professional and quick!
Sarah Amidei
Sarah Amidei
1745266859
Matt and Johnny were very helpful in answering questions. They were very professional and quick!
Reggie Scott
Reggie Scott
1745248751
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
Reggie Scott
Reggie Scott
1745248751
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
Ashtyn Dowling
Ashtyn Dowling
1744999588
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
Ashtyn Dowling
Ashtyn Dowling
1744999588
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
Breck Barton
Breck Barton
1744983405
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Breck Barton
Breck Barton
1744983405
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Damian Dean
Damian Dean
1744923918
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Damian Dean
Damian Dean
1744923918
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Always a great experience! Very nice employees! Andy and Mackenzie were so kind and helpful! Worked amazingly fast!
Always a great experience! Very nice employees! Andy and Mackenzie were so kind and helpful! Worked amazingly fast!
David Jobe
David Jobe
1744915113
always helpful, always on time, very professional
David Jobe
David Jobe
1744915113
always helpful, always on time, very professional
M B
M B
1744913758
Gary is the best. Prompt, thorough and an expert in his field. Thank you for catching the leak today Gary!
M B
M B
1744913758
Gary is the best. Prompt, thorough and an expert in his field. Thank you for catching the leak today Gary!
Barbara Ball
Barbara Ball
1744849689
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
Barbara Ball
Barbara Ball
1744849689
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
Chris Brumfield
Chris Brumfield
1744828542
Very helpful and had great knowledge on thier product and service.
Chris Brumfield
Chris Brumfield
1744828542
Very helpful and had great knowledge on thier product and service.
Diana Brady
Diana Brady
1744748448
Andy was great fixed the problem quickly and is really a nice guy.Would highly recommend them again
Diana Brady
Diana Brady
1744748448
Andy was great fixed the problem quickly and is really a nice guy.Would highly recommend them again
Matt Gay
Matt Gay
1744748395
Adam Buck was great! He went above and beyond to make sure everything was done right and that we wouldn’t have further problems in the future.
Matt Gay
Matt Gay
1744748395
Adam Buck was great! He went above and beyond to make sure everything was done right and that we wouldn’t have further problems in the future.
John
John
1744736667
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
John
John
1744736667
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
Kelli D
Kelli D
1744731221
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Kelli D
Kelli D
1744731221
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Julie Nordman
Julie Nordman
1744666857
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS👍
Julie Nordman
Julie Nordman
1744666857
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS👍
Anna Cramer
Anna Cramer
1744659190
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
Anna Cramer
Anna Cramer
1744659190
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
Carl Cheadle
Carl Cheadle
1744655209
Fast service, and the technician was very friendly
Carl Cheadle
Carl Cheadle
1744655209
Fast service, and the technician was very friendly
Sarah Vikhter
Sarah Vikhter
1744654611
Was able to make a same day appointment and they got everything working quickly!
Sarah Vikhter
Sarah Vikhter
1744654611
Was able to make a same day appointment and they got everything working quickly!
Alvin Plummer
Alvin Plummer
1744648864
Andy was very good. Efficient and made a very positive representation.
Alvin Plummer
Alvin Plummer
1744648864
Andy was very good. Efficient and made a very positive representation.
Patrick Payton
Patrick Payton
1744388232
Andy was professional, nice, quick, and thorough.
Patrick Payton
Patrick Payton
1744388232
Andy was professional, nice, quick, and thorough.
Bill Florence
Bill Florence
1744387258
I have used Mastertechs service for the last 10 years are so. Since I’m a retired remodeling contractor I have referred them to a lot of my customers. They have good techs and provide a professional service. I would recommend them to anyone!
Bill Florence
Bill Florence
1744387258
I have used Mastertechs service for the last 10 years are so. Since I’m a retired remodeling contractor I have referred them to a lot of my customers. They have good techs and provide a professional service. I would recommend them to anyone!
CB Chastain
CB Chastain
1744316296
Gary did a great job in explaining the benefits of a tankless water heater, was able to find discounts for us, and replaced our worn out tank water heater for a tankless in a short period of time the same day. Later, Gary added recirculation to our tankless water heater. His recommended addition will reduce water wastage in waiting for the hot water from the heater to reach the faucet.
CB Chastain
CB Chastain
1744316296
Gary did a great job in explaining the benefits of a tankless water heater, was able to find discounts for us, and replaced our worn out tank water heater for a tankless in a short period of time the same day. Later, Gary added recirculation to our tankless water heater. His recommended addition will reduce water wastage in waiting for the hot water from the heater to reach the faucet.
Kimberly Wright
Kimberly Wright
1744314421
showed up very quickly after call and had my drain figured out in less than 10 minutes. Ryan was very professional and knowledgeable. I will call you next time I have a problem.
Kimberly Wright
Kimberly Wright
1744314421
showed up very quickly after call and had my drain figured out in less than 10 minutes. Ryan was very professional and knowledgeable. I will call you next time I have a problem.
Bill Shank
Bill Shank
1744312757
On 4/8 and 4/10/25 Kyle Mohler, Service Technician for MasterTech installed air purifiers to our home HVAC system. In addition he identified and corrected issues associated with our systems humidifier and corrected a problem with our home’s water pressure. Mr. Mohler was very professional and courteous. He arrived on time both days, explained in a clear and concise manner the work he was about to perform and provided quotes for the material and services before performing each task in a timely manner. He is highly recommended. I work from a home office for Vertiv Corporation which has over 27,000 employees world wide with a global service organization. If Vertiv had a service office in Columbia I would do my very best to recruit Mr. Mohler for Vertiv!As they say in the US Navy, Bravo Zulu to Kyle!Sincerely,Bill Shank
Bill Shank
Bill Shank
1744312757
On 4/8 and 4/10/25 Kyle Mohler, Service Technician for MasterTech installed air purifiers to our home HVAC system. In addition he identified and corrected issues associated with our systems humidifier and corrected a problem with our home’s water pressure. Mr. Mohler was very professional and courteous. He arrived on time both days, explained in a clear and concise manner the work he was about to perform and provided quotes for the material and services before performing each task in a timely manner. He is highly recommended. I work from a home office for Vertiv Corporation which has over 27,000 employees world wide with a global service organization. If Vertiv had a service office in Columbia I would do my very best to recruit Mr. Mohler for Vertiv!As they say in the US Navy, Bravo Zulu to Kyle!Sincerely,Bill Shank
Justine White
Justine White
1744216734
Logan was great
Justine White
Justine White
1744216734
Logan was great
Norma Johnson
Norma Johnson
1744145397
Matt is very professional, knowledgeable, and an expert in his field. I highly recommend that you use Mastertech for all plumbing issues, especially Matt. I find him to be kind and very polite. He goes way beyond his scope of work. Good job, Matt!
Norma Johnson
Norma Johnson
1744145397
Matt is very professional, knowledgeable, and an expert in his field. I highly recommend that you use Mastertech for all plumbing issues, especially Matt. I find him to be kind and very polite. He goes way beyond his scope of work. Good job, Matt!
Staci Eggemeyer
Staci Eggemeyer
1744143216
He was super friendly, and personable and got us fixed up on our shower pan repair quickly!
Staci Eggemeyer
Staci Eggemeyer
1744143216
He was super friendly, and personable and got us fixed up on our shower pan repair quickly!
Amy Reiss
Amy Reiss
1744046753
Ryan is always so great when he shows up and always willing to offer solutions for me and this house full of old pipes! Jamie got me scheduled quickly, same day!!
Amy Reiss
Amy Reiss
1744046753
Ryan is always so great when he shows up and always willing to offer solutions for me and this house full of old pipes! Jamie got me scheduled quickly, same day!!
Tyler Hurd
Tyler Hurd
1743799742
The technicians Tyler and Kyle were extremely professional and just the nicest guys to work with. They wasted no time at all and even cleaned up after regardless how muddy the weather got. Me and my family will definitely recommend Mastertech again in the future!
Tyler Hurd
Tyler Hurd
1743799742
The technicians Tyler and Kyle were extremely professional and just the nicest guys to work with. They wasted no time at all and even cleaned up after regardless how muddy the weather got. Me and my family will definitely recommend Mastertech again in the future!
M S
M S
1743798928
Makenzie was awesome! She is knowledgeable but also personable! She has great customer service skills and took great care ensuring the job was done properly!
M S
M S
1743798928
Makenzie was awesome! She is knowledgeable but also personable! She has great customer service skills and took great care ensuring the job was done properly!
Logan is amazing, thank you!
Logan is amazing, thank you!
Marla Clowe
Marla Clowe
1743776418
Chad and Adam from MasterTech came to do the plumbing for a bathroom renovation project we are having done. They were timely and efficient and did a great job communicating with us about the job.
Marla Clowe
Marla Clowe
1743776418
Chad and Adam from MasterTech came to do the plumbing for a bathroom renovation project we are having done. They were timely and efficient and did a great job communicating with us about the job.
Gretchen Bame
Gretchen Bame
1743703378
MasterTech always provides great service! Kyle did a good job of explaining what needed to be fixed and why.
Gretchen Bame
Gretchen Bame
1743703378
MasterTech always provides great service! Kyle did a good job of explaining what needed to be fixed and why.
Dale Halley
Dale Halley
1743696647
April 2025Macenzie M. performed our annual air conditioning and plumbing inspections today. She was very knowledgeable, professional and did a great job explaining her findings and recommendations. She really impressed me with her work ethic. I will specifically request Macenzie for future for future inspections and repairs.April 2024I received prompt service and quickly received options for repairing my compromised coolant line. Very happy with the service and the three competent and pleasant technicians who did the repair work.My siding contractor put a nail through the coolant line. It was in a finished wall in my garage closet. This was the second time this week I need MasterTech (water softener repair yesterday) and I am very pleased with the service I have received.
Dale Halley
Dale Halley
1743696647
April 2025Macenzie M. performed our annual air conditioning and plumbing inspections today. She was very knowledgeable, professional and did a great job explaining her findings and recommendations. She really impressed me with her work ethic. I will specifically request Macenzie for future for future inspections and repairs.April 2024I received prompt service and quickly received options for repairing my compromised coolant line. Very happy with the service and the three competent and pleasant technicians who did the repair work.My siding contractor put a nail through the coolant line. It was in a finished wall in my garage closet. This was the second time this week I need MasterTech (water softener repair yesterday) and I am very pleased with the service I have received.
John Herron
John Herron
1743695703
Gary Buck did a great job..
John Herron
John Herron
1743695703
Gary Buck did a great job..
Ainsley Hargis
Ainsley Hargis
1743691436
Logan was here on short notice, was very courteous, wasn't annoyed by my 4 dogs, and was very professional. Great service and I would happily recommend him and MTPHC!!
Ainsley Hargis
Ainsley Hargis
1743691436
Logan was here on short notice, was very courteous, wasn't annoyed by my 4 dogs, and was very professional. Great service and I would happily recommend him and MTPHC!!
RICHARD MYERS
RICHARD MYERS
1743622991
Tyler Edwards was very thorough and explained everything thoroughly and professionally
RICHARD MYERS
RICHARD MYERS
1743622991
Tyler Edwards was very thorough and explained everything thoroughly and professionally
Sara Carter
Sara Carter
1743549457
Ryan did a good job. He told us what he did and some things to do to improve our issues from happening again.
Sara Carter
Sara Carter
1743549457
Ryan did a good job. He told us what he did and some things to do to improve our issues from happening again.
Eva Painter
Eva Painter
1743548761
I have always been very impressed with MasterTech! They have very professional techs. The young woman that came today was no different. She was professional and pleasant. I would highly recommend them!Bonus the lady that answers the phone I very friendly and you can tell she takes pride in her job. Excellent company!
Eva Painter
Eva Painter
1743548761
I have always been very impressed with MasterTech! They have very professional techs. The young woman that came today was no different. She was professional and pleasant. I would highly recommend them!Bonus the lady that answers the phone I very friendly and you can tell she takes pride in her job. Excellent company!
Michael Link
Michael Link
1743524316
Always take care of us!
Michael Link
Michael Link
1743524316
Always take care of us!
Tony Lee
Tony Lee
1743458863
Very friendly technician came to my house to inspect my circuit breaker and furnace at no cost. Gave me information to get my circuit breaker and furnace to work properly. Thanks
Tony Lee
Tony Lee
1743458863
Very friendly technician came to my house to inspect my circuit breaker and furnace at no cost. Gave me information to get my circuit breaker and furnace to work properly. Thanks
Sally Blakemore
Sally Blakemore
1743444610
I had a GREAT experience with Matt from MasterTech in a situation no one wants to be in - a major water leak. First, I appreciated the text regarding the arrival of the representative along with the photo. Matt was respectful of my home & property as he worked his way around. He explained his approach at each step. After his evaluation, he walked me through the options and let me know what to expect. The timely follow up from the organization was appreciated, as well! The work has not concluded but we are very pleased with our engagement of MasterTech to this point. Well executed!UPDATE: A two-person crew came out to the house with advance notice from Heidi and a text to show who was coming - love that! They resolved our issue within a couple of hours. They were both professional & courteous. They took care not tear up more yard than they needed to in order to get to the trouble spot. They even took extra care to protect our sidewalk using some wood I had close by. A couple of hours after they left, I walked up our driveway to see that they’d taken EXTRA care where they’d parked the equipment. They know what they did and we appreciate it VERY much! ❤️For a visit I never wanted to need, this was a GREAT experience! Thank you to ALL involved!
Sally Blakemore
Sally Blakemore
1743444610
I had a GREAT experience with Matt from MasterTech in a situation no one wants to be in - a major water leak. First, I appreciated the text regarding the arrival of the representative along with the photo. Matt was respectful of my home & property as he worked his way around. He explained his approach at each step. After his evaluation, he walked me through the options and let me know what to expect. The timely follow up from the organization was appreciated, as well! The work has not concluded but we are very pleased with our engagement of MasterTech to this point. Well executed!UPDATE: A two-person crew came out to the house with advance notice from Heidi and a text to show who was coming - love that! They resolved our issue within a couple of hours. They were both professional & courteous. They took care not tear up more yard than they needed to in order to get to the trouble spot. They even took extra care to protect our sidewalk using some wood I had close by. A couple of hours after they left, I walked up our driveway to see that they’d taken EXTRA care where they’d parked the equipment. They know what they did and we appreciate it VERY much! ❤️For a visit I never wanted to need, this was a GREAT experience! Thank you to ALL involved!
Todd Fuller
Todd Fuller
1743196306
I've used MasterTech for more than a decade for my heating and cooling as well as my plumbing needs. From the first time, CJ came to our previous home to replace a heating element quickly (before a surprise home showing) to today when I had an original water heater replaced in our 21-year-old home, I've always known I can trust the quality of work MasterTech provides.I wanted a tankless heater, but I wasn't sure it was something we could afford. Macenzie and Gary worked with me to determine if it would be affordable and a good fit for our family. There was no hard sell to get me to go tankless, and after looking at the numbers, I knew it was something we could purchase. I was surprised at how quickly the installation went, and after some easy instructions, Gary and Macenzie were out the door by early afternoon.Because of the service they have provided for years, MasterTech has, in me, a customer for life.
Todd Fuller
Todd Fuller
1743196306
I've used MasterTech for more than a decade for my heating and cooling as well as my plumbing needs. From the first time, CJ came to our previous home to replace a heating element quickly (before a surprise home showing) to today when I had an original water heater replaced in our 21-year-old home, I've always known I can trust the quality of work MasterTech provides.I wanted a tankless heater, but I wasn't sure it was something we could afford. Macenzie and Gary worked with me to determine if it would be affordable and a good fit for our family. There was no hard sell to get me to go tankless, and after looking at the numbers, I knew it was something we could purchase. I was surprised at how quickly the installation went, and after some easy instructions, Gary and Macenzie were out the door by early afternoon.Because of the service they have provided for years, MasterTech has, in me, a customer for life.
Logan came in and was able to replace our water heater and install a new water softener all in the same visit. He didn't try to push any plans or equipment either. He was quick and thorough! Customer Service has been phenomenal from start to finish.
Logan came in and was able to replace our water heater and install a new water softener all in the same visit. He didn't try to push any plans or equipment either. He was quick and thorough! Customer Service has been phenomenal from start to finish.
Mickie Trim
Mickie Trim
1743173102
Tyler was very professional and courteous when he arrived. He got right to work checking the heating unit and did find that we were needing to replace a capacitor that was failing. He was able to do the work quickly and had us back up and running in no time. Thanks, Tyler!
Mickie Trim
Mickie Trim
1743173102
Tyler was very professional and courteous when he arrived. He got right to work checking the heating unit and did find that we were needing to replace a capacitor that was failing. He was able to do the work quickly and had us back up and running in no time. Thanks, Tyler!
Excellent service!!!
Excellent service!!!
Big Sott
Big Sott
1743156363
Ryan was prompt, courteous/friendly and did a great job unclogging our kitchen sink drainage pipe! MasterTech customer service was excellent and the cost was lower than I anticipated! Highly recommend and I will definitely call them for any future issues!
Big Sott
Big Sott
1743156363
Ryan was prompt, courteous/friendly and did a great job unclogging our kitchen sink drainage pipe! MasterTech customer service was excellent and the cost was lower than I anticipated! Highly recommend and I will definitely call them for any future issues!
David Daly
David Daly
1743106925
Polite, professional, fast quality work.
David Daly
David Daly
1743106925
Polite, professional, fast quality work.
Terry Johnson
Terry Johnson
1743104957
Andy Hoover was incredible. I would highly recommend him to others.
Terry Johnson
Terry Johnson
1743104957
Andy Hoover was incredible. I would highly recommend him to others.
Always great, friendly staff. I feel they do a thorough job every time they are here, and always keep me informed of what they are doing. We have a plan with them so they check everything on a routine schedule so we can catch problems early. Highly recommend them. Andy did a great job as always and had our water heater up and running in no time.Thanks again!
Always great, friendly staff. I feel they do a thorough job every time they are here, and always keep me informed of what they are doing. We have a plan with them so they check everything on a routine schedule so we can catch problems early. Highly recommend them. Andy did a great job as always and had our water heater up and running in no time.Thanks again!
Timely very courteous and helpful very knowledgeable.
Timely very courteous and helpful very knowledgeable.
Richard Maseles
Richard Maseles
1743002041
Mackenzie was knowledgeable, personable, and quite competent.
Richard Maseles
Richard Maseles
1743002041
Mackenzie was knowledgeable, personable, and quite competent.
Rebeka McIntosh
Rebeka McIntosh
1742937563
Another good visit from Mastertech. Tyler was efficient, friendly, and shares our love of all things geek. Is kind to our cat and Lord of the Rings fandom is an added bonus. Yay, Tyler!
Rebeka McIntosh
Rebeka McIntosh
1742937563
Another good visit from Mastertech. Tyler was efficient, friendly, and shares our love of all things geek. Is kind to our cat and Lord of the Rings fandom is an added bonus. Yay, Tyler!
Loetta Sutton
Loetta Sutton
1742923124
Macenzie was very professional and personable. Macenzie explained each process and then the results. We appreciate their service very much.
Loetta Sutton
Loetta Sutton
1742923124
Macenzie was very professional and personable. Macenzie explained each process and then the results. We appreciate their service very much.
Jill Ellen
Jill Ellen
1742915627
Macenzie was great to work with. She was very nice and gave explanations about what she was doing and how our HVAC system is working. She is very personable and knowledgeable!
Jill Ellen
Jill Ellen
1742915627
Macenzie was great to work with. She was very nice and gave explanations about what she was doing and how our HVAC system is working. She is very personable and knowledgeable!
Excellent service
Excellent service
Todd Fausel
Todd Fausel
1742846902
Gary was great! Professional and fast! Was a great experience working with him.
Todd Fausel
Todd Fausel
1742846902
Gary was great! Professional and fast! Was a great experience working with him.
Mannie Liscum
Mannie Liscum
1742830256
Logan was awesome!! Friendly, knowledgable , efficient, and professional.
Mannie Liscum
Mannie Liscum
1742830256
Logan was awesome!! Friendly, knowledgable , efficient, and professional.
Suzy Day
Suzy Day
1742764430
I called out Mastertech for plumbing issues and Logan came out. He reviewed so many issues I was concerned about and gave me a great plan on what to address first and got to work on the things we decided to do same day. He was patient and kind! When I mentioned I wanted some eyes on our 30+ year HVAC system he got a hold of CJ who came out within the hour to assess our system. Again - super knowledgeable and answered all my questions and sent a bid and noted they could complete a whole system overhaul the next day! CJ even answered some last minute questions via text for me while I was deciding on which system to select. The next day Tyler x 2 came out to install our new efficient system + a new wifi-enabled thermostat! They worked on it all day and were super respectful of the space. At the end of the day they walked me through setting up my account and app for my new thermostat, how to order the new type of furnace filters, and showed me the work they did in the basement, including fixing some loose ductwork! I'm sticking with mastertech - I was very impressed with everyone from the office staff to billing to the onsite folks. TY!
Suzy Day
Suzy Day
1742764430
I called out Mastertech for plumbing issues and Logan came out. He reviewed so many issues I was concerned about and gave me a great plan on what to address first and got to work on the things we decided to do same day. He was patient and kind! When I mentioned I wanted some eyes on our 30+ year HVAC system he got a hold of CJ who came out within the hour to assess our system. Again - super knowledgeable and answered all my questions and sent a bid and noted they could complete a whole system overhaul the next day! CJ even answered some last minute questions via text for me while I was deciding on which system to select. The next day Tyler x 2 came out to install our new efficient system + a new wifi-enabled thermostat! They worked on it all day and were super respectful of the space. At the end of the day they walked me through setting up my account and app for my new thermostat, how to order the new type of furnace filters, and showed me the work they did in the basement, including fixing some loose ductwork! I'm sticking with mastertech - I was very impressed with everyone from the office staff to billing to the onsite folks. TY!
Elf Noyes
Elf Noyes
1742584076
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
Elf Noyes
Elf Noyes
1742584076
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
Matthew Little
Matthew Little
1742577328
Logan was great to work with. Very professional and was able to repair our leak quickly. I called three different places to find someone available today and once again MasterTech came through! I would highly recommend their services.
Matthew Little
Matthew Little
1742577328
Logan was great to work with. Very professional and was able to repair our leak quickly. I called three different places to find someone available today and once again MasterTech came through! I would highly recommend their services.
Adam Godmer
Adam Godmer
1742569073
Tyler performed a routine furnace inspection and noticed it was running slightly hot. He took extra time to check the system and determine there were no problems.
Adam Godmer
Adam Godmer
1742569073
Tyler performed a routine furnace inspection and noticed it was running slightly hot. He took extra time to check the system and determine there were no problems.
Charlotte Hayes
Charlotte Hayes
1742495135
Logan was friendly and respectful. He was also quick and efficient.
Charlotte Hayes
Charlotte Hayes
1742495135
Logan was friendly and respectful. He was also quick and efficient.
Kim Williams
Kim Williams
1742494695
Logan was the tech that came today. He was efficient, friendly and informative as he fixed our two issues. I would absolutely be thrilled if he were to be our tech again! MasterTech was fast to get an appointment with, kept the appointment as scheduled and did what they said with the initial fee being waived if we chose to have the work done. My only displeasure was it seemed EXTREMELY expensive for the amount of time Logan was here and the two relatively small jobs we needed done (replacing the guts of a toilet and improving water pressure on a sink faucet, maybe 40 minutes, $435). Painful, and higher than other local plumbers we’ve used, but Logan’s service and efficiency were enough to make me glad for the repairs even if the price was much higher than I would have expected. They told me upfront what the cost would be, and true to that, it was as anticipated.
Kim Williams
Kim Williams
1742494695
Logan was the tech that came today. He was efficient, friendly and informative as he fixed our two issues. I would absolutely be thrilled if he were to be our tech again! MasterTech was fast to get an appointment with, kept the appointment as scheduled and did what they said with the initial fee being waived if we chose to have the work done. My only displeasure was it seemed EXTREMELY expensive for the amount of time Logan was here and the two relatively small jobs we needed done (replacing the guts of a toilet and improving water pressure on a sink faucet, maybe 40 minutes, $435). Painful, and higher than other local plumbers we’ve used, but Logan’s service and efficiency were enough to make me glad for the repairs even if the price was much higher than I would have expected. They told me upfront what the cost would be, and true to that, it was as anticipated.
Ed Schumacher
Ed Schumacher
1742470260
Great service… always kept us informed…We trust MasterTech.
Ed Schumacher
Ed Schumacher
1742470260
Great service… always kept us informed…We trust MasterTech.
Denver Benedict
Denver Benedict
1742426933
Professional, friendly, and prompt. Great service.
Denver Benedict
Denver Benedict
1742426933
Professional, friendly, and prompt. Great service.
Gary did a great job with fixing a broken sewer pipe in Dec 2024. They had to make about a 2 1/2 square hole in our patio to get to the broken pipe; we had to let the dirt settle around the pipe 4 ft down. He came back today & repaired the patio which looks great. He explains everything, answers all our questions, great customer service.
Gary did a great job with fixing a broken sewer pipe in Dec 2024. They had to make about a 2 1/2 square hole in our patio to get to the broken pipe; we had to let the dirt settle around the pipe 4 ft down. He came back today & repaired the patio which looks great. He explains everything, answers all our questions, great customer service.
Jon Boucher
Jon Boucher
1742396868
Always a pleasure with MasterTech Service. I own a couple rentals, and they provide great service and good pricing for services that need attention when I'm not available to do the repairs myself. Never had a problem!
Jon Boucher
Jon Boucher
1742396868
Always a pleasure with MasterTech Service. I own a couple rentals, and they provide great service and good pricing for services that need attention when I'm not available to do the repairs myself. Never had a problem!
Ben Raney
Ben Raney
1742396489
Cooper Allen was our tech he was very professional. I highly recommend
Ben Raney
Ben Raney
1742396489
Cooper Allen was our tech he was very professional. I highly recommend
Shelly Lee
Shelly Lee
1742344283
Good customer service! Nice guy took his time to check it out.
Shelly Lee
Shelly Lee
1742344283
Good customer service! Nice guy took his time to check it out.
Caitlin Rosbach
Caitlin Rosbach
1742342493
We had a non-emergent plumbing issue, called up Mastertech and a technician quickly came out the next morning. Andy was super knowledgeable, explained every step clearly and was incredibly pleasant to work with. He went out of his way to make sure that we covered all of the issue and went above and beyond to ensure the rest of our plumbing was up to par before he left. All of the estimates made sense and were fully explained. Couldn't recommend Mastertech enough!
Caitlin Rosbach
Caitlin Rosbach
1742342493
We had a non-emergent plumbing issue, called up Mastertech and a technician quickly came out the next morning. Andy was super knowledgeable, explained every step clearly and was incredibly pleasant to work with. He went out of his way to make sure that we covered all of the issue and went above and beyond to ensure the rest of our plumbing was up to par before he left. All of the estimates made sense and were fully explained. Couldn't recommend Mastertech enough!
Andrew Apostol
Andrew Apostol
1742333389
Macensie is a brilliant technician. I know her since one year and she impress me every time with her knowledge and professionalism. Thank you kindly Macensie for your amazing work!
Andrew Apostol
Andrew Apostol
1742333389
Macensie is a brilliant technician. I know her since one year and she impress me every time with her knowledge and professionalism. Thank you kindly Macensie for your amazing work!
Steve Strong
Steve Strong
1742326576
Great job as always! Andy did a great job
Steve Strong
Steve Strong
1742326576
Great job as always! Andy did a great job
Mary Taylor
Mary Taylor
1742250694
I would give Andy a 10 STAR rating!!! He was knowledgeable, thorough, easy to speak with and listened to our problem!!!!!!
Mary Taylor
Mary Taylor
1742250694
I would give Andy a 10 STAR rating!!! He was knowledgeable, thorough, easy to speak with and listened to our problem!!!!!!
Melissa Furlow
Melissa Furlow
1742243619
The same tech Macenzie has been taking care of my HVAC for a couple years now. She is always upbeat, with an amazing attitude and is so patient with my pups who follow her around the entire she is trying to get things done. It is so good to see a young person so motivated and positive as well as knowledgeable about what they are doing. I have nothing but good things to say.
Melissa Furlow
Melissa Furlow
1742243619
The same tech Macenzie has been taking care of my HVAC for a couple years now. She is always upbeat, with an amazing attitude and is so patient with my pups who follow her around the entire she is trying to get things done. It is so good to see a young person so motivated and positive as well as knowledgeable about what they are doing. I have nothing but good things to say.
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Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
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