Tired of having to take cold showers in the morning? Start your day right by making sure your water heater is working efficiently. MasterTech Plumbing, Heating and Cooling specializes in water heater repair and replacement, serving customers throughout Columbia, and Mid-Missouri. We’re also available 24/7 to handle emergencies involving burst water heater tanks, which can quickly result in flooding and water damage.

Avoid interruptions to your daily routine with professional water heater repair or replacement. Call (573) 777-3660 to schedule service.

Common Water Heater Problems

Does your water heater have a slower-than-usual recovery period?
Do you notice foul odors coming from your hot water?
Are you only getting lukewarm water, or perhaps no hot water at all?
Is low water pressure only affecting the hot water faucet?

Give us a call to have the problem inspected. We will identify the cause of the problem and make sure you receive the right solution. In most cases, a damaged or worn-out element is to blame; we can easily replace those with extra parts from our mobile warehouse.

Signs It’s Time to Replace Your Water Heater

We understand that a new water heater is a major investment, and the decision to replace your old unit shouldn’t be taken lightly. This is why we try to provide our customers with cost-effective repairs when possible. However, we will also let you know if replacement is the better option.

Does your water heater constantly need to be repaired?

If you are frequently calling for help with your water heater, you might be able to save more in the long run by replacing your old unit. A new, more efficient water heater will give you at least 8–12 years of reliable hot water and peace of mind. 

Is there rust near the bottom of the tank?

Water heater tanks that are starting to rust can burst when you least expect it. Don’t wait for an emergency to happen! Plan for replacement as soon as possible.

Have you had your water heater for more than 15 years?

Trying to repeatedly repair an older water heater that is on its last legs (and no longer under warranty) may cost you more than having the unit replaced. If your water heater is over two decades old and has been experiencing frequent problems, it may be time to consider installing a new unit.

Undersized water heaters can also lead to a lack of hot water. This is why working with a trusted professional is so important when it comes to installing a new water heater. A licensed plumber will provide you with a water heater that is appropriately sized to meet your household’s hot water demands.

Our Installation Process

We’ve been helping Mid-Missouri homeowners solve their hot water problems since 1990. We install high-efficiency tank and tankless water heaters from A.O. Smith, offering a six-year manufacturer’s warranty and our own two-year parts and labor warranty. Our experts are also trained to repair and install any make, model, or size of the water heater.

Our Reliable Service Process

Assessment: We begin by assessing your water heater’s condition, and identifying any issues that may be affecting its performance. Whether you have a traditional tank-style heater or a tankless system, our experts are well-versed in diagnosing problems.
Professional Repairs: If your water heater requires repairs, we’ll execute them with precision. We address issues like faulty thermostats, heating elements, or pressure relief valves. Our goal is to get your water heater back in working order as quickly as possible.
Replacement Options: In cases where repairs are not cost-effective or your water heater is at the end of its lifespan, we provide expert guidance on replacement options. We’ll recommend the right size and type of water heater to suit your household’s hot water needs.
Installation: Our installation services are meticulous and efficient. We ensure that the new water heater is installed correctly and complies with all safety and building code standards.
Maintenance: Regular maintenance is key to extending the lifespan of your water heater. We offer maintenance services to keep your unit functioning optimally and to prevent unexpected breakdowns.

Why Work With Columbia’s Top Plumbers 

Expertise: Our plumbers are highly trained and experienced in working with various types of water heaters, from traditional to tankless models.
Licensed Professionals: We are licensed professionals, committed to delivering top-tier service that meets industry standards.
Customer-Centric Approach: Your satisfaction is our priority. We listen to your concerns, answer your questions, and tailor our solutions to your needs.
Transparent Pricing: We believe in fair and transparent pricing. You’ll know the cost upfront, so there are no surprises.

Benefits of Properly Installed or Repaired Water Heater

Reliable Hot Water: Our services ensure that you have a dependable supply of hot water when you need it, eliminating the inconvenience of cold showers.
Energy Efficiency: Repairs and maintenance help your water heater operate efficiently, which can lead to energy savings and lower utility bills.
Extended Lifespan: Proper care and maintenance can extend the lifespan of your water heater, delaying the need for costly replacements.
Emergency Support: We offer emergency services, so you’re not left without hot water in the middle of a crisis.

Don’t let hot water troubles disrupt your daily routine. Contact us today and let us bring back the warmth of hot water into your life!

FAQs on Water Heater Installation & Repair

Should I replace a 15-year-old water heater?

Deciding whether to replace a 15-year-old water heater depends on various factors, including its condition, efficiency, and your specific needs. Here are some key considerations:

Age and Lifespan: A typical water heater has a lifespan of around 10-15 years. If your water heater is reaching the upper end of this range, it’s prudent to start thinking about replacement, as older units are more prone to leaks and failures.

Efficiency: Older water heaters may be less energy-efficient than modern models. Replacing it with a newer, energy-efficient unit can lead to significant energy savings over time.

Repair History: If your water heater has required frequent repairs in recent years, it might be more cost-effective to invest in a new unit rather than continuing to fix the old one.

– Rust and Corrosion: Check for signs of rust or corrosion on the tank. If you notice significant rust or deterioration, it’s a clear indication that replacement is necessary.

– Hot Water Needs: Evaluate whether your current water heater meets your household’s hot water demands. If you’ve experienced insufficient hot water or increased usage, a larger or more efficient unit might be beneficial.

– Upcoming Maintenance Costs: Consider the cost of potential maintenance and repairs. If the cost of repairs is a significant portion of a new water heater’s price, replacement makes more sense.

– Energy Savings: Newer water heaters, especially tankless or high-efficiency models, can provide substantial energy savings, which may offset the initial purchase cost.

While a 15-year-old water heater may still be functioning, it’s essential to assess its condition, efficiency, and the potential for future problems. If it’s showing signs of wear and inefficiency or has a history of repairs, replacing it with a newer, more efficient model can provide improved performance, energy savings, and peace of mind. Consulting with a professional plumber or technician can help you make an informed decision based on your specific circumstances.

How long should a water heater last?

The lifespan of a water heater can vary depending on factors such as the type of water heater, water quality, maintenance, and usage patterns. Generally, here are the expected lifespans for common types of water heaters:

– Tank Water Heater: Conventional tank water heaters typically last around 10 to 15 years. Regular maintenance, such as flushing the tank to remove sediment and inspecting the anode rod, can help extend their lifespan.

– Tankless Water Heater: Tankless or on-demand water heaters often have a longer lifespan, averaging 15 to 20 years or more. They have fewer components that can wear out compared to tank heaters.

Heat Pump Water Heater: Heat pump water heaters can last up to 15 years or more. They are highly efficient but may require occasional maintenance to keep the heat pump system running optimally.

Several factors can influence the longevity of your water heater:

– Water Quality: Hard water with high mineral content can lead to scale buildup and reduce the lifespan of water heaters. Installing a water softener can help mitigate this issue.

– Regular Maintenance: Routine maintenance, such as flushing, inspecting, and replacing sacrificial anode rods, can extend the life of your water heater.

– Usage: The more a water heater is used, the more wear and tear it experiences. Larger households may put more stress on the unit.

– Installation Quality: Proper installation by a qualified technician can contribute to the longevity of your water heater.

The key to maximizing your water heater’s lifespan is proper maintenance, water quality management, and being aware of signs of deterioration or inefficiency, such as leaks or reduced hot water output.

Jordan Powell
Jordan Powell
1747847939
MasterTech got out to my home to diagnose a problem very quickly. The technician was very knowledgeable and honest and gave me suggestions on how to solve my plumbing problem, as well as offer solutions for preventative maintenance I had questions about.
Mary Creach
Mary Creach
1747842028
Logan was very professional and caring about my situation. He gave me good information to help me decide next steps.
Lee Dalton
Lee Dalton
1747761928
Ligan explained all scenarios for us and was very competent and friendly.
TJ Stansbeary
TJ Stansbeary
1747679474
Outstanding in every detail! Explained the situations and options to make things better! Ended up adding additional work that we were planning to do but decided to bundle everything and get it done!!
Rob Monsees
Rob Monsees
1747674830
Logan was great.Fellow small town guy like me.
Emily Sayre
Emily Sayre
1747674351
Ryan was great! He got to my home within a couple hours after I called MasterTech and fixed the issue (tree roots growing into pipe). He is also very dog friendly and gave my dog lots of pets 🙂
Rachel Harper
Rachel Harper
1747670265
Logan was great!
Gary Brown
Gary Brown
1747664799
Gary Buck did a great job fixing my leaks. Major headach relief. He was very professional. And made sure we were satisfied. I would recommend MasterTech anytime.
Carol Bedigie
Carol Bedigie
1747341188
Great work great employee you should hang on to him.Thank you for your service.Andy Hoover is the bestI will always call you in the future.5 stars
Jeromy Hafford
Jeromy Hafford
1747331046
Gary was fast, friendly, and super knowledgeable. I won’t be using anyone else for my plumbing 🪠 needs. Thanks, Gary!
Amanda Bradley
Amanda Bradley
1747327975
The Staff were friendly and they got the work done efficiently. Great all around.
Megan
Megan
1747309744
Adam Buck is amazing! He came over hours after our sewer line backed up into the basement and cleared the line out. We are so grateful for Master Tech!
Karen Huggans
Karen Huggans
1747254979
Thank you, Macenzie for all your work. It was a great job.Had a great experience...nice employee, experienced and very professional. Glad I used Master Tech. Thank you.
Bob Notnow
Bob Notnow
1747241029
The tech arrived on time and as announced. She was very friendly, professional and knowledgeable. She performed the work in a highly efficient & effective manner to fix my problem. I was very impressed by her skill & speed & friendly yet professional approach & demeanor. I would recommend this company to others without reservation.
Maureen Miller
Maureen Miller
1747240907
Answer questions about what I needed to know.
Anna Perona
Anna Perona
1747234987
Logan was prompt, friendly and knowledgeable! He took the time to explain and was very thorough in his work. What more can you ask for in a technician?
Madeline Ortego
Madeline Ortego
1747184693
Excellent customer service! Had a main line leak and was able to get serviced same day; Logan and Max were both prompt, professional and explained everything thoroughly with the repairs and updated equipment. Overall felt very taken care of and a huge weight off our shoulders from their help!!
Jesse Reece
Jesse Reece
1747171428
Friendly, efficient, and competent service. Reasonable pricing. I would recommend!
Josh Calhoun
Josh Calhoun
1747167771
Tyler E[2] was awesome and informative throughout the process.
Travis Luther
Travis Luther
1747156861
First time customer. My call was for standard HVAC maintenance for the season plus a minor fix from a previous company. The Tech was professional and did excellent work.
Carol Thompson
Carol Thompson
1747148339
He was so sweet. I have an escape artist dog. He made sure that little Houdini stayed away from doors as he came and went
Joyce Klein
Joyce Klein
1747077990
T2 (Tyler E) did an awesome job with our annual HVAC system maintenance!
Jessica Gohring
Jessica Gohring
1747062676
Logan was great, very quick, knowledgeable and friendly.
Melissa Clarke
Melissa Clarke
1747058695
Logan was great. Professional and skilled.
Deb James
Deb James
1746970183
Our serviceman, Kyle, was fantastic! He was thorough and knowledgeable. He walked us through every procedure he was performing on our a/c, heat, and water heater. The office supplied him with items he needed to complete tasks if he didn't have them, including a new water heater. He worked for 6 hours and was pleasant and busy every minute he was here.
DeAnna Moore
DeAnna Moore
1746934546
Mastertech (specifically Tyler Ison) is amazing!
Patricia Miller
Patricia Miller
1746930006
Fast, friendly, and professional!
Drew
Drew
1746895627
Excellent service and incredibly friendly! Matt and Tyler was extremely knowledgeable and helpful in explaining plumbing basics, and he went above and beyond to find a solution for our request. Fantastic work – I highly recommend!
Theresa Cupp
Theresa Cupp
1746824821
Our technician, Adam was so nice. He was very timely and friendly. Will ask for him again. Thanks Adam
I feel like they are neighbors! They provide quick service and reasonable rates. The technician came today after making an appointment last night at 5 pm. I think this technician has helped us 5 times over the years. It's nice to see the same person.
Carolyn Dick
Carolyn Dick
1746818810
Master Tech was once again terrific. They were prompt as before and Adam did a great job of navigating the repair area under the kitchen sink and fixing the issues while explaining it as the job evolved.
Matthew Stein
Matthew Stein
1746814589
Tyler was transparent, effective, courteous, and efficient in fixing a motor issue with my AC fan unit. Will definitely rely on Tyler and MasterTech going forward.
Nancy Kassabaum
Nancy Kassabaum
1746805936
Tyler is the best! He’s a great problem solver, professional and so kind! I highly recommend him and Master Tech for all my hvac (and plumbing) needs.
S Freyermuth
S Freyermuth
1746803904
Logan from MasterTech showed up on time. Gave good information. Explained things well. Work was professional and friendly.
dawson claridge
dawson claridge
1746734038
Excellent service and communication by Ryan. Prompt and professional.
Melissa Acton
Melissa Acton
1746723731
MasterTech to the rescue. Super fast, knowledgeable, and not as expensive as I expected. 100% recommend!
Andy is amazing. He's extremely knowledgeable and friendly. Ten stars.
David Hopkins
David Hopkins
1746714833
Logan was very personable and straight forward
Morgan Smith
Morgan Smith
1746653613
Logan and Froy were the A team in fixing my toilet issue. Logan was great at explaining all of the key problems and talked to me before taking next steps to ensure I was comfortable with cost and the suggested remedy. Excellent service!
Stacey Brown
Stacey Brown
1746649836
Gary did a great job fixing our plumbing. He was fast and efficient. Thank you!!!
Elise Pilger
Elise Pilger
1746647083
Logan came out promptly and did a wonderful job assessing our leak. He got an excavation team together quickly and our problem should be solved tomorrow. Great service!
Lynn Holmes
Lynn Holmes
1746640257
Logan was great. Very efficient. Took care of the issue in no time. Thanks
Meg Darkow
Meg Darkow
1746638846
Logan was the tech that came out. I received a text that he was on the way, another that he arrived. He was very polite, conscientious, honest and went through all my options in detail. I had 4 issues going on and he was able to break it down in a very transparent manner, with all the charges. I have used Master Tech for years and they are always reliable and have very hard working people on staff. Would highly recommend.Matt, who came out an did the repairs, was fast, knowledgeable and since we have an older home, there were snags. Matt was able to figure with arounds that didn’t involve additional charge. He was able to get the corroded plumbing parts out without breaking anything, also making additional work unnecessary. I was very pleased!
Sarah Gipson
Sarah Gipson
1746636251
Ryan did awesome, fast and polite and professional
Macenzie is excellent at her job. She is very friendly and takes the time needed to explain the work she will be doing while she is on the job. I would recommend her and master tech to anyone.
Bryn Chynoweth
Bryn Chynoweth
1746558634
I use master tech for all my plumbing needs and they have always been prompt, friendly, and thorough! All of their techs are knowledgeable and efficient, and today the tech Logan was no different, he did a great job. Highly recommend!
Scott Schunk
Scott Schunk
1746472078
Logan found the leaks and offered great advice on resolving the problem. He also took extra time to show me the specific parts I need to buy to do the repairs myself
Logan got here quickly and replaced our busted pipe much more quickly than I expected
Elf Noyes
Elf Noyes
1746282068
Oh my gosh! I wish there were more stars to rate this company. Quick, polite, professional and a fair price. There is no other company to compare!!! Thank you MasterTech! You ROCK!
feng chen
feng chen
1746214459
Logan is great guy. Thanks logan
Eddie Jalali
Eddie Jalali
1746212759
Logan did great work, explained things well and was very personable. Highly recommend.
Anthony Yuhas
Anthony Yuhas
1746212279
Logan was an A+ technician, fixed my leak in 30min while I walked my hyper dog. He clearly explained / showed me the problem & fixed it w/ zero mess.Other places in town may be a bit cheaper, but I am happy to pay for & will happily recommend Master Tech for their polite, fast/efficient, & quality work, every time!
Toulouse
Toulouse
1746209768
Andy was professional and highly knowledgeable. Service was top-notch. He inspected and replaced my disposal, and offered advice on overall plumbing. Andy's visit could not have gone better; thanks!
Lauren Quaney
Lauren Quaney
1746044530
Needed help installing a faucet and lever we bought. Very quick response time, reasonable prices, and Logan did fast efficient work! Would recommend!
Andy was awesome! Thank you so much!
Barbara Petty
Barbara Petty
1745958039
These guys did a great job, fair pricing and efficient. They were very helpful with all the work I needed done and got my furnace up and running again quickly.
Sarah Catlin
Sarah Catlin
1745939060
Gary was great! He looked at our laundry list of to-do's and offered varying levels of solutions for each of them.
Adam Morris
Adam Morris
1745937528
Logan was great! Got me set up with a new water heater, and explained the details well. Thanks!
The technician (Andy) was knowledgeable, polite and solved are frozen pipes problem. He also made recommendations for avoiding this situation in the future. Highly pleased with his work.
dagmarwulfe
dagmarwulfe
1745930276
They never waste my time and are always very polite. They work hard to get the job done and are always informative and direct. The office staff is wonderful too, always kind and speedy and competent. I really like Mastertech and have been using them for a decade.
Chris Mayfield
Chris Mayfield
1745852266
Macenzie Mayfield was my technician and as per usual she is amazing! Always good customer service and always professional. I am impressed every time with Mastertech and their awesome work ethic/morals! Macenzie is wonderful and took good care of my shop!!!
Ronda Reitz
Ronda Reitz
1745551760
I had no A/C heading into May and got three estimates for a new furnace and heat pump. CJ gave me a detailed estimate of options, helped me consider various choices, and Master Tech was able to get my system installed in one week. “The Tylers” did the install and were prompt, courteous and efficient. I had to leave a few hours before the job was finished and came home later to a house that showed no messy signs of the work, was secured, and COOL! I’ve had work done by Master Tech and have always appreciated their friendly, competent phone reception, response time, and excellent work.
Souneytha Thep
Souneytha Thep
1745527588
Logan came to help us with our waterheater and replaced ours! Awesome service and answered all of our questions. Highly recommend!
Every time I work with MasterTech, I am blown away by how knowledgeable and personable they are. Adam was so committed to figuring out our problem and helping us. Highly, highly recommend!
Keith Wade
Keith Wade
1745503996
Logan was a consummate professional. On-time, friendly and efficient. He quickly resolved my plumbing issue, allowing me to get on with my day. I highly recommend Logan and Master Tech.
Dan Ponder
Dan Ponder
1745445629
Logan did an excellent job with the new plumbing. I highly recommend Master Tech.
Alan
Alan
1745440303
Logan was great! He answered all my questions.
Wonderful company to work with. They called to let me know i was ready for a furance check up and Tyler was here the next day! Tyler worked quickly and with a smile and was great at explaining everything to me. Tyler even had the parts with him to finish the job the same day. Would recommend to everyone.
Joshua Cordray
Joshua Cordray
1745426806
Called them and they sent a tech out the next day for a non emergency. Ryan Hohlt showed up and was very friendly, professional and knew exactly what was going on and got it fixed quickly.
Laura Schroeder
Laura Schroeder
1745422198
So helpful. Highly recommend. Thanks, Logan!
Jack Roberts
Jack Roberts
1745351056
I was impressed at how quickly MasterTech got someone out to our house. Logan did a great job and was friendly and explained everything thoroughly. His work was great and we feel valued as a customer.
kathy kiely
kathy kiely
1745332586
Logan did a great job
Robert Dawson
Robert Dawson
1745286838
Matt did a great job!! Fixed several issues that had not been completely resolved in the past. Highly recommend!!
Sarah Amidei
Sarah Amidei
1745266859
Matt and Johnny were very helpful in answering questions. They were very professional and quick!
Reggie Scott
Reggie Scott
1745248751
Thank you to Ryan for the most recent visit. Very professional yet personable, which made it easy to discuss things as he completed the process of unclogging our home's drainage line. Much appreciated!
Ashtyn Dowling
Ashtyn Dowling
1744999588
I had a plumbing issue and MasterTech sent out someone promptly. Ryan was full of knowledge and made a stressful situation less so with his sense of humor and optimism. I appreciated he and Cooper getting to our issue so swiftly and giving their recommendations on how to avoid this same situation happening in the future. I also thought the pricing was reasonable and will use them as my go-to plumbers from now on. Thank you!
Breck Barton
Breck Barton
1744983405
Mastertech is outstanding to deal with. Complete professionalism from the folks in the office that line up appointments, to the technicians that fix the problems.Gary can out to follow up on a plumbing issue that needed adjustment, and he couldn’t have been nicer. He spotted the problem and fixed it quickly.I plan to put in a new tankless hot water heater, and a new toilet in the next few months. As soon as my wallet stops leaking due to other financial issues, my only call will be to Mastertech for my plumbing needs.
Damian Dean
Damian Dean
1744923918
Once again, MasterTech met and exceeded expectations. Matt and Johnny were kind, courteous, and professional. I would recommend these guys in a heartbeat. Plus, Matt was funny. Customer service with a smile and a sense of humor.
Always a great experience! Very nice employees! Andy and Mackenzie were so kind and helpful! Worked amazingly fast!
David Jobe
David Jobe
1744915113
always helpful, always on time, very professional
M B
M B
1744913758
Gary is the best. Prompt, thorough and an expert in his field. Thank you for catching the leak today Gary!
Barbara Ball
Barbara Ball
1744849689
Nothing like doing a load of laundry Sunday afternoon & discovering the drain pipe isn’t draining. Water everywhere that I had to clean up. Called Master Tech Monday morning & Ryan Hohlt was here before noon. Took about half an hour for him to clean out drain & doublecheck the washer was draining properly. Even had him give me a quote on a separate plumbing issue. He was professional & friendly. I’ve been using Master Tech for decades & would recommend them to everyone.
This was such a pleasant and easy transaction. I discovered my water heater was leaking, I called for an appointment, Andy came the next day and knew exactly what to do. He answered all my questions including some I didn't know to ask. I had reason to talk with the office a couple of times and that interaction was every bit as pleasant. I love dealing with a company that treats me well and requests I reach out if I have any other questions. Good job, Master Tech!
Chris Brumfield
Chris Brumfield
1744828542
Very helpful and had great knowledge on thier product and service.
Diana Brady
Diana Brady
1744748448
Andy was great fixed the problem quickly and is really a nice guy.Would highly recommend them again
Matt Gay
Matt Gay
1744748395
Adam Buck was great! He went above and beyond to make sure everything was done right and that we wouldn’t have further problems in the future.
John
John
1744736667
Andy was knowledgeable, professional and described what he thought was the problem. He gave me solutions and a price to complete the work. I would use Master Tech again
Kelli D
Kelli D
1744731221
Tyler was great! Very effective communication both from him and the main office. All charges were very clear and up front. Didn't try to upsell me on anything and did very clean, efficient work. We will definitely be a return customer.
Julie Nordman
Julie Nordman
1744666857
Ryan did an amazing job!!! Hes our go to mastertech technician!!! Got here and had our problem fixed in 30 mins or less and the price was the best out of everyone we called. Overall experience was great!! Very friendly and proffesional! Thank you a bunch Ryan!!! APRIL 7TH,Today Cooper came and did the camera in the sewer line. Very profesional, talked to me about what I should do. We love this company they take care of us. MONDAY 4-14-2025 We needed pipe repaced, it was full of roots, my house is 68 years old. Jerry, Cooper, and Froy came out, did a great job, plus made sure my fence was put back in place the dirt was pushed back and our bricks put back. Wonderful company to work with. THANKS GUYS👍
Anna Cramer
Anna Cramer
1744659190
Rarely is a call to the plumber routine. We woke up to two rooms with wet carpet along an exterior wall. Awful way to start the day. Called MasterTech before 8am. Very nice customer service. They had Max out around 10 and the job was done shortly after. (Outdoor faucet/pipe had frozen and busted over the winter- I used the hose the day prior, little did I know it was just leaking into the wall!)
Carl Cheadle
Carl Cheadle
1744655209
Fast service, and the technician was very friendly
Sarah Vikhter
Sarah Vikhter
1744654611
Was able to make a same day appointment and they got everything working quickly!
Alvin Plummer
Alvin Plummer
1744648864
Andy was very good. Efficient and made a very positive representation.
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Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
Plumbing Columbia, HVAC Columbia, AC Repair and Maintenance Columbia, Heating & Cooling Services Columbia
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